7starpartners.com Brands Payment Issue (RESOLVED)

[boston1977]

77starspartners BRANDS --» Scammers
Hi People my name s Jorge and work in business since 2010.
Few months i ve been contacted bt 7starpartners.com to promote their brands nad i made a research of them and not complaints . Even t Lisbon afiliate conference ( i ve there ) they seem legitim.

I promote at that time to start a shoot Malinacasino , on my website and by email marketing. i was been contacted by a customer that register true my website/email link that malinacasino stole him 2300 €. I ask him what happend if he use bonus , if he makes arbs etc... nothing he s answer was just deposit total 850€ and won some bets ( without using any kind of bonus ). the bookie just close his account to kyc verification . I contacted aff manager and answer s : customer must pass skype call etc... in meantime i contact again customer and he told me that answer 2 skype calls and answer all questions . It been passed 2 months and 3 weeks after last skype call and no answer . They just have unfair behavior to the customer and me Like afiliate must protect my customers when they dont do nothing wrong.

Once customer tell me final result , i will update here the issue . For now just post this to alarm u for now not promote 7starpartners brands cause it seems your customers gonna be scamed. and its really bad for bunisess.
Hoppe at end all ends well and i will update here This warning.

sincerily Jorge

[universal4]

If an operator requires players to pass KYC security checks, that does not in itself mean they will not pay, as it is a normal procedure for most operators.

I will reach out to the GPWA rep and attempt to help you get in contact with someone that may be able to help your player work toward a resolution.

Currently their affiliate rep is
Affiliate Program Management:
>> Helen Reginia, Affiliate Manager - Helen goes by 7StarsPartners in the forum and can be reached by email at office@7starspartners.com

Rick
Universal4

[boston1977]

Thank you Rick
i will apreciate any help cause like afilia-te must protect players specially when bookie is scamming him like this case. And also all others afiliates must know this bad behavior

customer told me that answer 2 Skype calls with stupid friends questions ...
unreal

anyway I keep u updated about this matter

[Anthony]

The player was not able to verify information regarding his account, so they viewed he opened the account for someone else and they returned the players deposit. This was not a bonus hunter issue. I know boston1977 is not happy with this, but please do not to post the same issue in other threads or create additional threads.

[kasyno24news]

paid, as always everything perfectly!

[kasyno24news]

I will gladly hear your current opinions. For me, the commission has dropped to 0 in 3-5 months.

[7StarsPartners]

Hi @kasyno24news,

Thanks for your comment.

Please contact your affiliate manager directly in Skype or via email for additional questions.

Best Regards,
7StarsPartners

[Schoma]

Working with 7Stars for more than 6 months now - always diligent with payments and communication.

[kasyno24news]

The matter has been resolved, the manager contacted me