Came across this interesting article on eConsultancy:

The great lie of the web is that we all “agree to the terms and conditions” when buying or downloading things. Most people don’t bother to look at the T&Cs, much less read them in detail.

As such it is often the case that customers are not aware of certain terms that can come along and bite them on the ass.


A case in point is Ladbrokes Poker, which sent me the following email yesterday:...
Article in full: Ladbrokes charges lame ‘inactivity fee’ to dormant customers