BC.Game Affiliate Program - $21,131.40 Withheld / Endless Delays (RESOLVED)

[Owenslots]

Hi everyone, I am opening an official complaint against BC.Game Affiliate Program regarding a major breach of Section 6.3 of their Terms and Conditions and the deliberate withholding of $21,131.40.

My commission for the previous period (April) totals $21,131.40. This balance has been fully cleared and approved. On May 4th, the affiliate program canceled my automated withdrawal request in the dashboard and requested a manual invoice instead. I provided the invoice immediately on that exact same day (May 4th).

For over 15 days, I have been continuously stalled. Today, the manager tried to change the narrative again, claiming the payment is "delayed by only 5 days from official dates" and fed me the exact same automated line for the third week in a row: "I hope it will be done by Friday."

Here is why this is a clear case of a Selective Scam:

• Fact 1: I have directly confirmed with several fellow affiliate colleagues who work with BC.Game that all of their payouts for the same period were successfully processed and received back on May 7th.
• Fact 2: The platform is selectively withholding my $21,131.40 for more than two weeks under moving goalposts, while keeping their internal payout gates open for others.
• Fact 3: My traffic has passed all compliance, quality, and anti-fraud checks. The manager previously confirmed the payment was in the "final stage," meaning there are absolutely no legal grounds to freeze my funds.

This behavior is highly unprofessional, unfair, and a total breach of trust.

BC.Game is in severe violation of their own Section 6.3 (which explicitly states that commissions must be available for withdrawal at any time). I am requesting moderation to step in immediately, contact their representatives, and mark this case as a serious payment dispute.

Complete chat logs, dashboard logs, and screenshots are attached below as undeniable proof.
https://i.imgur.com/pv86eMC.png
https://i.imgur.com/BYUvcNV.png
https://i.imgur.com/2QMzTZ6.png
https://i.imgur.com/przijxp.png
https://i.imgur.com/jRUlXL7.png
https://i.imgur.com/OWziFID.png
https://i.imgur.com/PCxwhYx.png
https://i.imgur.com/4F5EY8V.png
https://i.imgur.com/E6tfMHT.png
https://i.imgur.com/JwoTK8Y.png
https://i.imgur.com/UCXoIIV.png
https://i.imgur.com/eLrFKrT.png
https://i.imgur.com/H7IcNko.png
https://i.imgur.com/AtyF0Ge.png
https://i.imgur.com/JxEduTu.png
https://i.imgur.com/5vNxAWf.png
https://i.imgur.com/sizsaoD.png
https://i.imgur.com/AoFVMHl.png

My Affiliate Program Manager: TG @eren_bcgame

[Anthony]

We reached out to the BC.Game to review.

[Owenslots]

Thank you, Anthony, for stepping in and reaching out to them. I highly appreciate the GPWA team's swift assistance with this matter.

[Owenslots]

The commission has been paid in full. The topic can be closed or marked as resolved!

[universal4]

Thanks and congrats and thank you for the communications from those involved regarding this and helping it get to a resolved.

Will mark the thread as such.

Rick
Universal4