Integrity

[QUOTE=Integrity;665347]I am on my way back home having just spending a few days at the [B]Riviera Hotel[/B] and Casino in [B]Las Vegas[/B] while attending the Global Gaming Expo. Normally, I am a fairly patient man. And having worked in the gaming industry for almost ten years I understand that things go wrong sometimes. However, how you respond to these things make all the difference in the world. This simple principle of customer service seems all but lost at the Riviera.

Now, ...