recently I had two problems with two of my visitors, who wrote me asking for help
The biggest problem was a guy who placed two large bets on a sports site and won something like 30K, then this site voided his winnings because (according to them) "He couldn't place more than X on this bet, and this information was on the bet slip".
But they never prevented him from betting two times on the same market and it's nowhere on their terms and conditions that a customer can't place two times the same bet with the same limit.
Well.. I tried to resolve the problem with the bookie but they really didn't want to pay. And they have Curacao license, which is basically the same as nothing, and they're not really worried about their reputation.
But similarly, we see lots of casinos that write this rule on their T&C "When you have a active bonus, you can't place a bet more than X euros".
My question is: why don't they simply prevent people from placing this kind of bet? It's pretty simple to do this, it's a little bit of programming but nothing special.
My guess is that this rule is a good excuse when they need to refuse large payments to a player.
What do you think?


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