How do you communicate with affiliate managers?

[MichaelCorfman]

A little less than a year ago I posted a poll about "What messaging platforms do you currently use, or expect to use in the near future?" At the time I asked the question because Skype was about to be retired in favor of Microsoft Teams.

This year I thought it made sense to ask how affiliates communicate with affiliate programs and affiliate managers. And, for those of you who are affiliate managers, how you communicate with affiliates.

Besides voting in the poll, be sure to share your thoughts about communications between affiliates and affiliate managers. What works best for you and why. And how frequent and useful are your communications?

Michael

[TheGooner]

email only.

[Cash Bonus]

Through Telegram Messenger and Microsoft Teams.

[ARZ]

Localones (From CZ) by Whatsapp or phone, international ones on Teams. Just I cannot forget great Skype times, Teams are far not so good as Skype was

[newcustomeroffer]

Email generally, although WhatsApp for some of the stronger relationships.

[NoDepositCasinos]

Email, Teams, and Telegram; in that order. However, after the shady behavior a user was subjected to on Telegram, I am planning to insist even more on keeping all communications via email.

[Pokerface]

Although I prefer email I will use Telegram and last resort Teams. Rarely will I give out WhatsApp.

[PaulEchere]

Ever since Skype became Teams it's been 90% Telegram for me.

[Mattbar]

Email and Teams but for anything official, like confirming a deal, I insist it be done over email.

Only one AM have I ever allowed What's App contact. I see that as more personal and I don't want to be bothered on there out of my working hours.

[Juan Roman]

Almost exclusively Telegram. Just a few via Teams. Only use email for sending invoices.

[cassy25k]

For me, it's mostly Telegram and Teams these days.

Telegram is my go-to for quick questions, updates, or casual chats with AMs I've built a good relationship with. It's fast, works well on mobile, and I like that I can organize different affiliates into folders.

Teams I use more for formal stuff – especially since Skype got retired. Some programs insist on it, and it's fine for scheduled calls or when we need to share screens.

[casinoaftaler]

I mainly communicate with affiliate managers through Microsoft Teams, as it makes it easy to schedule regular calls and keep everything organized. We usually have weekly meetings where we go through performance, upcoming campaigns, and any changes in promotions or terms. I find that having consistent communication helps build a stronger relationship and makes it easier to react quickly if something needs to be adjusted. Email is also used occasionally, but Teams is definitely my primary channel.

[kwblue]

Generally Telegram, but email as well. I do prefer email - I search through it on occasion when my old brain doesn't remember something. But Telegram is nice and most managers seem to have it. I do have some on teams as well, but when you have multiple Teams up and running - only the one you choose notifies you, so that is a pain to switch and look for notifications (only to find out they are weeks old)

[MMM]

really surprised some use Whatsapp. i never do.
also almost never do calls. i think i had one in the past 5 years

[Bonukset]

Discord, Teams, Telegram... would prefer one platform for all communication but it is what it is

[artem10x]

I’m fine with Telegram or Teams for everyday stuff, but if something affects money, I want it in email. If the rate changes, a promo gets extended, or the deal is updated, that should be confirmed in writing.

Chat is good for speed, email is what avoids problems later