Party and AffClub stats non-existient

[universal4]

Both Party and AffClub has updated their affiliate interface and have not been supplying stats since.

It is really sad that they haven't bothered contacting affiliates about this change, or saying a single word to calm their fears in any way.

Most reports go to a blank template page and some links within the stats interface go to plain white blank pages.

Rick
Universal4

[theGman]

It seems to be the way things are going with Party - they dont seem to feel the need for affiliates and are definitely the most affiliate unfriendly orginization i have ever had the opportunity of doing business with. There are however quality alternatives to them and affiliates should use those alternatives and then perhaps the giants of the gambling world might take notice.

[universal4]

The alternatives do NOT change the fact that stats need to be provided for current and past traffic!

is anyone here in regular contact with them?

Has anyone gotten any kind of response over the missing stats?

Rick
Universal4

[Engineer]

I don't actively promote Party Casino anymore, but I do occasionally talk to my affiliate manager, Richard C. I sent him an email just now with a link to this thread.

My stats in the new system seem to be working fine, but I was surprised and disappointed to see that the new stats still don't show "clicks" anywhere.

Basically, updating the system was a total waste of money since the data is just as useless as before.

IMO, an affiliate system that doesn't track clicks is complete garbage.

[RBS]

Rick, for your information: My stats seems to be working just fine, i have checked several times since i also saw your other posts about the new backend. (just to let you know that this might not be happening to everyone)

I do have another problem with the new affiliate backend though ! When looking for a banner, i need to pick rev share or CPA, but there are ZERO options, so can´t really get to the banners, lol.

And sure my old list of trackers (links + bonus codes) is gone, but seems like they still work though !

[universal4]

Thanks for the posts, now I know it's just me....

When I go to the monthly statement it goes to a blank white page

When I go to the Sub affiliate reporte it is a blank template page

When I try to run a tracker report it looks like it is going to give me something and I can change the dates of the report but it returns nothing even if I go back a year

If I try a campaign report I get a template page that says Tecnical error occurred.

I have tried this so far on Windows XP IE 7, Safari 4 for Windows, FF 3.6.15
Windows 7 IE8, FF 3.6.13. Opera 11.01
Windows Vista IE8, Opera 11.01

3 different computers each running a different operating system and different browsers all with the same results....

If I had a few bucks for every time over the years this has happened, after a stats change we find out days and days later it only affected a handful of affiliates.....

Some of the old timers around can attest this has happened before....(of course some will just say that proves the sanity level as well.... LOL )

Not again....yet another one of Rick's hairbrained stats anomolies.....there are posts scattered here over the years like this....

Rick
Universal4

[universal4]

I also just logged in to one of my servers and tried it on Windows Server 2003 X64 Enterprise Edition using IE.

That is a different class of IP's (also based in the US) on a different backbone which helps rule out router issues that might happen among ISP's in FL.

Rick
Universal4

[universal4]

I have now determined this is because the system is not authenticating my account.

I sat with Meri and she was able to log in to her account, and yet if she logged out and tried my account it reacted differently and did not allow any reports to be run and I now understand that it is not treating my login as successfull and why the reports I try to run go to blank pages....

So I will now attempt to change my password again, although I had already done that a few days ago, and if that doesn't do it I will have to get in touch with someone like Richard C if someone has his conact details Id appreciate having them.

Rick
Universal4

[universal4]

Well I clearly need some management involvement now, since when I try and change the password, I get the email with the link to change it, and although I perform the function within a few minutes, when I follow the link it takes me to the page to reset the password, verifies that I am in fact using a fairly strong password, verifies they match and then says the link I followed is out of date....

Rick
Universal4

[Richard at AffClub]

Hi guys and thank you to Dave for informing me about this thread....

First of all, I'm really glad people are actually trying out the new system and that you care enough to write about it here. We like affiliates who care.

Indeed, there has been a vast improvement in the layout of both AffClub and PartyPartners in addition to the reporting provided too. We are aware though that there are some teething problems and for now the click stats have been taken down - but will be back up very shortly.

I will be happy to pass along any of the issues you're experiencing to our tech team - in fact I already have alerted them to the issue of the reports showing for some and not others. They have a list of issues to work through and I have every confidence they will have it all sorted very shortly.

Please do let me know if you have any other questions or issues - or of course would like to work closer with us

Thanks,

Richard

[universal4]

I can also confirm that I have been in contact with Richard and he has assured me anothe rep will be in touch with me and work directly with me to get past my login issues.

I will update here when I get it worked out and if anyone else has this issue post here and we'll get you in contact with someone that can help.

Rick
Universal4

[LuckyJohnny]

Hi all and personally Richard.

I find this topic while google the same problem - strange statistics.

Last days, after new design all my "First Depositors" (I work with CPA) are not "Real Money Players" (after 22 March). Is it new rules and new requirements for RMP or it is bug of new system and update only FD, not RMP?

Can I be calm and all last players (from 22th March) will be paid after recalculation? Or I should ask my players do not register some time during next 1-2 week, for example?

Also

Can I get personal Account Manager? affiliates@, info@ and support@ affclub.com always ignore my emails, it is awful.

[top-casinos.be]

Last year, in october 2010 I signed with affclub to promote some casinos of this programm.
Normaly i check my casino programm affiliate stasts really frenquently but not for this one, for a few days i logged in my affiliate dashboard there by affclub.
Like i have seen and can read here on the top of this thread, they have changed their interface website. Ok till now no problem.
In october last year i also have made my trackers. i have the proove for all of them in emails form 9.10.2010

Now i checked my stats and i see NOTHING all stats for each casino promoted are 0 ?????????
fast 6 months for NO STATS ? no win? Is that serious or simply a bug?

Now when i check tools marketing i choose my campain, the casino to be promoted and the deal cpa or %.
then i choose my trackers and there i can see my trackers number like this ( 588902222 - null ) What is this null? When someone knows thanks to help.
No email, no information, nothing recieved to announce some changes for affiliates or for my trakers.
I wrote two times for support till now no response....

[universal4]

I am still trying to get my account fixed.

They have reset my password manually twice and had have to unlock my account at least as many times and I still can't get in.

I have tried 5 or 6 different browsers, I have tried 5 different operating systems and computers, I have tried logging in from 4 or 5 different ip addresses, I have tried this on systems with 100% fresh installs of windows so there is no way in the entire world this is on my end...

Even though I have been discussing this with them by email for almost 2 weeks now I seem to be getting nowhere.

Anyone happen to have the bookmark of the old login page?

Rick
Universal4

[Redbush54]

xxxhttp://www.affiliateclub.com/en/AffiliateClub/HomePage.aspx

[universal4]

Thanks Redbush, but that is AffiliateClub NOT AffClub (the old IOG).

I had actually gotten in to the old set of stats one time the last two weeks, and have since gone back through the history on a number of browsers but can't seem to find which one that was.

I tried logging in to this group from so many different boxes now it makes my head spin. I even logged in to some of my servers and tried a few times but still a no go....

Rick
Universal4

[top-casinos.be]

https://www.affclub.com/

this website affiliates programm seems not serious, no response, no stats, trackers disapeared, after changing their interface, it comes all in spanish...pfff

Imagine, you promote their casinos during a few months for nothing!! And i see this website is wearing ecogra logo , is that serious?

I'll wait another week to see when someting change or may be an answer, after this i'll throw this programm to the trash and all the casinos which go with!

[arkyt]

https://www.affclub.com/

this website affiliates programm seems not serious, no response, no stats, trackers disapeared, after changing their interface, it comes all in spanish...pfff

Imagine, you promote their casinos during a few months for nothing!! And i see this website is wearing ecogra logo , is that serious?

I'll wait another week to see when someting change or may be an answer, after this i'll throw this programm to the trash and all the casinos which go with!

Hmmm they are a sponsor here at GPWA - surely they are living up to the GPWA Code of Conduct ... aren't they?

[top-casinos.be]

I am finally reassured i recieved today an answer which invite me. It seems that all my trackers were hidden well in my campaign by default and there are always there.
for stats i wrote them to know about it more.

[GaGaGirl]

Hmmm they are a sponsor here at GPWA - surely they are living up to the GPWA Code of Conduct ... aren't they?

No, they don't, you can be assured that money speaks louder than actions to be a sponsor. GPWA is still good in the sense that affiliates can speak to one another about programs, but don't think for a second you can trust any program on here just because they paid the GPWA fee to be a sponsor.