It is a very bad sign when they ignore you like this.
What can happen :
- they can send you an email that casino/ casinos are closed and just they will steal your players and revenue.
- to be ignored, means that they definitey do not have funds to pay .
- maybe they are investigating your players and do not want to pay to them and to you.
It is pretty bad case and as I can see 2 weeks they keep up ignoring you and never giving a reasonable reply or any solution upon your case.
You can also make a complaint at AGG.
Updates us, what and how it can happen. Also try to search some contact on Linkedin ( if they are not fake profiles there
Seven times fall, eight times stand.