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  1. #1
    estranged is offline New Member
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    Exclamation Videoslots.com payment always delay

    Hi,

    I just signed up as affiliate with videoslots.com about 2 months ago and as per their t&c payments are supposed to be made by them every month on the 7th. However, i find it surprising that a site which pays player winnings as fast as they do will take this long to pay their affiliate partners.

    I mean if it says the 7th, I would expect payment no later than the 8th of the month. Just wondering if your earning are paid on time as they advertised.

    For the month of June, instead of getting paid on the 7th of July, it did not get processed and approved till July 19th! -> 12 day almost 2 week delay against their terms on this day and age is just not acceptable!

    As for the month of July, payments is still pending when it should have been paid 3 days ago.

    Are we supposed to accept this as normal when they are clearly breaching their own terms repetitively without any type of announcement or a reason of why this happening?

    It says a lot about a casino when it continuously delays its payment and even worst, to believe that it is okay to pay affiliates late without offering a reason. On time payment should be a casino's number 1 priority! What good are they if they are not able to make agreed payment on time and decide to be silent about this?

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  3. #2
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    This is normal...some brands pay on time some later...and some others - never.

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  5. #3
    wolfie is offline Private Member
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    Try Omni Slots or Full Cream Affiliates, the money is always paid within the first two days of the month. Always.

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  7. #4
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    @wolfie Hi, yes, they're a fantastic group of casinos. You can always count on them for anything.

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  9. #5
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    Quote Originally Posted by wolfie View Post
    Try Omni Slots or Full Cream Affiliates, the money is always paid within the first two days of the month. Always.
    True! Bitstarz, Casumo the same!

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    Agree FullCreamAffiliates are awesome - very professional, fair and friendly. Some programs could learn a thing or three from them

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  13. #7
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    Quote Originally Posted by Progger View Post
    This is normal...some brands pay on time some later...and some others - never.
    Better late than never

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  15. #8
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  16. #9
    Marc.AffAlliance is offline Non-sponsor Affiliate Program
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    Miles_Videoslots - This is your brand right? Thanks for the info and due to the fact you gave me very good advise in our welcome thread let me give you my 2 cents - Always pay your Affiliate and Always pay them on time.

  17. #10
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by Marc.AffAlliance View Post
    Miles_Videoslots - This is your brand right? Thanks for the info and due to the fact you gave me very good advise in our welcome thread let me give you my 2 cents - Always pay your Affiliate and Always pay them on time.
    "due to the fact you gave me very good advise in our welcome thread let me give you my 2 cents"

    First you scared away all affiliates.
    Then you played the Nazi card.
    Then the race card.
    Because this insane rampage was not enough, you started to attack other programs - also here on GPWA - with a global statement and now, as a final result of a probably mental disorder, you take revenge for a justified criticism from Miles, who is - on the contrary to others - a real and good guy.

    This is not only proof, that you in reality don't care about any advise from your forum colleagues.
    It is proof, that you are an arrogant and incompetent person, who destroys the program, and I cannot understand, why the owners not pull the ripcord and fire you.

    You are the 2nd worst communication failure ever here on GPWA.
    Only Thomas from Happybet was a more worst program representative, and there is really no chance, that this #1 all time mental-asylum-warrior can be beaten.

    However, I will not tolerate, that you play your games with Miles, only over my dead body.

    Leopold

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  19. #11
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    Quote Originally Posted by Marc.AffAlliance View Post
    Miles_Videoslots - This is your brand right? Thanks for the info and due to the fact you gave me very good advise in our welcome thread let me give you my 2 cents - Always pay your Affiliate and Always pay them on time.
    Wow Marc, you really are NOT a standup guy.
    Last edited by DaftDog; 10 August 2017 at 12:59 am. Reason: added name

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  21. #12
    Miles_Videoslots's Avatar
    Miles_Videoslots is offline Former Affiliate Manager
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    Quote Originally Posted by estranged View Post
    Hi,

    I just signed up as affiliate with videoslots.com about 2 months ago and as per their t&c payments are supposed to be made by them every month on the 7th. However, i find it surprising that a site which pays player winnings as fast as they do will take this long to pay their affiliate partners.

    I mean if it says the 7th, I would expect payment no later than the 8th of the month. Just wondering if your earning are paid on time as they advertised.

    For the month of June, instead of getting paid on the 7th of July, it did not get processed and approved till July 19th! -> 12 day almost 2 week delay against their terms on this day and age is just not acceptable!

    As for the month of July, payments is still pending when it should have been paid 3 days ago.

    Are we supposed to accept this as normal when they are clearly breaching their own terms repetitively without any type of announcement or a reason of why this happening?

    It says a lot about a casino when it continuously delays its payment and even worst, to believe that it is okay to pay affiliates late without offering a reason. On time payment should be a casino's number 1 priority! What good are they if they are not able to make agreed payment on time and decide to be silent about this?
    Just to clarify we have not stipulated a date or time frame on our T & C as to when we finalize payment during the month.

    "Payments are settled every month, always one month in arrears"

    We try and pay as fast and as effectively as possible.

    We don't set a date as we don't want to have unrealistic expectations that we may or may not meet if we say we can pay or will pay by the 7th and we miss it for whatever reasons then there is an issue that we want to avoid ..

    Things happen that are unforeseen and this can cause delays so we don't want to have that situation . As long as we pay our affiliates in a correct manner and during the correct period we feel we are being fair and honoring our commitments.

    We could be faster yes and we may sometimes surprise you by doing so but for now, it is a case of we pay every month, always one month in arrears

    We Always pay and have never reneged on payments unless there was a valid reason Fraud etc



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  23. #13
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    Miles_Videoslots is offline Former Affiliate Manager
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    LOL Marc, you're a funny guy!

    Thanks for your feedback I gave you advice and feedback from someone who has done this job 13 Years.

    Did you take a look at our T & C?

    We have never stipulated a date nor have we missed any affiliate payments ever?

    So thanks for your 2 cents but here is some change before you post a reply make sure you know what you're referring too.

    The affiliate was asking why we pay Late and in reality, We DO NOT PAY LATE we pay one month in arrears always .. so we are on time every month and our affiliates do get paid every single month!

    Have we never missed any payments? FACT!

    You clearly don't understand how to win friends .. I gave advice from a good point and didn't attack you in any way anyways this isn't about us it's about affiliates getting paid and as per my previous post we have ZERO Issues on that front
    Last edited by Miles_Videoslots; 10 August 2017 at 7:55 am.

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  25. #14
    -Shay- is offline Public Member
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    Miles, with your payment policy - anything paid by the end of the month (from 1-31 August for July's activity) would be considered "on time". You of course know this.

    We can also all be reasonably certain that Marc is merely attempting to change the focus of the attention he is getting.

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  27. #15
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    Miles_Videoslots is offline Former Affiliate Manager
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    "Miles, with your payment policy - anything paid by the end of the month (from 1-31 August for July's activity) would be considered "on time". You, of course, know this" -

    100% Correct BUT we do try to pay these sooner most times we do it between the 15th and 20th but we can't say for sure that this is the case every month and this is why we don't stipulate an exact date. Sometimes we even surprise affiliates and its done sooner. The fact is we do Pay.

    Marc can try as he may upset my rhythm or deflect attention bottom line is with our issues which have been well documented we still have a Kick ass Casino Product, We Pay our Players, Have like a 30 Minute cash Out time .. Display all our Licences and are working on more Romania, Denmark etc So am happy that I can say I'm proud of Videoslots and happy to be employed by a leader, not a follower.

    On top of this, we have listened to affiliates issues regarding Transparency and have added reports showing.

    NGR, GGR, Bank Fees, Admin Fees, Tax, Gaming Fees, Bonuses etc all our Fees are now displayed and Deposits and Withdrawals to be added in a few days potentially.

    We are also looking at other smaller issues and these will be rectified over time also.

    We are 100% Not a





    Program!



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  29. #16
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    Hi Miles, lol, that's a very funny picture you've got there! It made my day today. Thanks!

  30. #17
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    Miles You already know. But You are One of the good guys!
    always been and always Will be.
    And for us Affiliates it is important we receive our payments. And iT doesn't matter if it takes 1 or 2 days shorter or longer.
    See yah in Malta
    "For Sluts you go to Pornhub, for Slots you come to us"

    David
    Wanna do business? Skype me: LSDave19

    BestBettingCasinos | Top 10 online casinos | €10 Free bonuses | 50 Free Spins

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  32. #18
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    Quote Originally Posted by Miles_Videoslots View Post
    working on more Romania
    Is there any timeplan? In 2016 I've also heard that Videoslots was working on a Romanian license..

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  34. #19
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    No Time plan, We have our Office there now and our product is getting finalized but we have to finish our Danish Licence first

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  36. #20
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    No offence, but that sounds like no plan at all.

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