Does anyone have a email address for an affiliate manager at kindred affiliates? We have sent 3 messages through the contact form on the website and I am not getting a response.
Thanks in advance.
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Does anyone have a email address for an affiliate manager at kindred affiliates? We have sent 3 messages through the contact form on the website and I am not getting a response.
Thanks in advance.
Write directly to the email
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Dont have.
But They are horrible in comunnicating.
Not returning e-mails Or massages.
Those **** affilate managers. I keep giving them massages, and they never return the favour! Sorry Dave, couldn't resist!
The AM from unibet.fr was horrible, but Ryan Henderson is one of the top responding affiliates ever. Always fast and no bullshit. PMing email.
Yes, Ryan Henderson is a fantastic Affiliate Manager! He's always there for his affiliates. No worries at all with him. I would definitely stick with him. :-)Quote:
Originally Posted by Sherlock
Thanks guys :) Jamie and I are in contact.
Dave, how can I help?Quote:
Originally Posted by BBCasinos
hi,Quote:
Originally Posted by RyanH
please Ping me on Skype next week.
I Wanna setup Brazil market with You guys.
I am on a Holiday right now.
Thanks for contacting me in advance.
Hi Dave, we're not active in the Brazilian market so I'm not sure I can help, sorry about that. Enjoy your holiday :)Quote:
Originally Posted by BBCasinos
Thanks,
Ryan.
Our contact is Shaun ONeill. His e-mail is shaun.oneill@kindredplc.com
Shaun has been very responsive with us.
Good luck.
They are very bad at communicating, good luck
How can I help?Quote:
Originally Posted by Hen
Am always surprised to see that the Head of Affiliates has time to respond yet the affiliate managers seem to be too busy to do what they are paid for...
That is why he is the boss and they aren't.Quote:
Originally Posted by affy
Only the best survive and reach the top in any industry.
Quote:
Originally Posted by redblueassociates
Agree.... weren't it not that he doesn't seem to be able to teach them the fundamental basics of their job. One/two day(s) not responding to (potential) partners generally results in a (potential) customer lost...
I really do not understand with the fierce competition going on in our industry so many affiliate managers get away with lack of knowledge, being irresponsible, lack of follow up, unresponsive etc. etc.
And yes there are a few really good ones out there that really work their socks of for their resp. programs but... they are a minority!
Thanks for the feedback. I wish we were perfect, but like everyone we have our own set of challenges to overcome.Quote:
Originally Posted by affy
Rest assured my AM team are more than capable of doing the fundamental basics of their jobs, my role is to support them in this which is why I sometimes step in. There are plans in the pipeline to address this specific issue and all feedback on our performance is genuinely welcomed - it makes us better.
Appreciate defending the team, like a good Head of a team should do in public.
Nevertheless replying to the many complaints about the lack of response with excuses like "wish we were perfect" and "challenges to overcome" makes it sound like those who complain demand the next to impossible from your poor team... which is a bit of joke IMHO ;-)
Your opinion is clear. Do you have a specific grievance I can assist you with?Quote:
Originally Posted by affy
You did already, thanks.Quote:
Originally Posted by RyanH
I appreciate all of your help and efforts Ryan Henderson. Thanks a lot for everything. You've always been very helpful towards your affiliates. :-)