kindred affiliates

[JamieG1981]

Does anyone have a email address for an affiliate manager at kindred affiliates? We have sent 3 messages through the contact form on the website and I am not getting a response.

Thanks in advance.

[thesamurai]

Write directly to the email

Sent from my SM-G935F using Tapatalk

[BBCasinos]

Dont have.
But They are horrible in comunnicating.
Not returning e-mails Or massages.

[wolfie]

Those **** affilate managers. I keep giving them massages, and they never return the favour! Sorry Dave, couldn't resist!

[Sherlock]

The AM from unibet.fr was horrible, but Ryan Henderson is one of the top responding affiliates ever. Always fast and no bullshit. PMing email.

[Cash Bonus]

The AM from unibet.fr was horrible, but Ryan Henderson is one of the top responding affiliates ever. Always fast and no bullshit. PMing email.

Yes, Ryan Henderson is a fantastic Affiliate Manager! He's always there for his affiliates. No worries at all with him. I would definitely stick with him.

[RyanH]

Thanks guys Jamie and I are in contact.

Dont have.
But They are horrible in comunnicating.
Not returning e-mails Or massages.

Dave, how can I help?

[BBCasinos]

Thanks guys Jamie and I are in contact.



Dave, how can I help?

hi,
please Ping me on Skype next week.
I Wanna setup Brazil market with You guys.
I am on a Holiday right now.
Thanks for contacting me in advance.

[RyanH]

hi,
please Ping me on Skype next week.
I Wanna setup Brazil market with You guys.
I am on a Holiday right now.
Thanks for contacting me in advance.

Hi Dave, we're not active in the Brazilian market so I'm not sure I can help, sorry about that. Enjoy your holiday

Thanks,

Ryan.

[Pokerface]

Our contact is Shaun ONeill. His e-mail is shaun.oneill@kindredplc.com

Shaun has been very responsive with us.

Good luck.

[Hen]

They are very bad at communicating, good luck

[RyanH]

They are very bad at communicating, good luck

How can I help?

[affy]

Am always surprised to see that the Head of Affiliates has time to respond yet the affiliate managers seem to be too busy to do what they are paid for...

[Malikbhai]

Am always surprised to see that the Head of Affiliates has time to respond yet the affiliate managers seem to be too busy to do what they are paid for...

That is why he is the boss and they aren't.

Only the best survive and reach the top in any industry.

[affy]

That is why he is the boss and they aren't.

Only the best survive and reach the top in any industry.

Agree.... weren't it not that he doesn't seem to be able to teach them the fundamental basics of their job. One/two day(s) not responding to (potential) partners generally results in a (potential) customer lost...

I really do not understand with the fierce competition going on in our industry so many affiliate managers get away with lack of knowledge, being irresponsible, lack of follow up, unresponsive etc. etc.

And yes there are a few really good ones out there that really work their socks of for their resp. programs but... they are a minority!

[RyanH]

Agree.... weren't it not that he doesn't seem to be able to teach them the fundamental basics of their job. One/two day(s) not responding to (potential) partners generally results in a (potential) customer lost...

I really do not understand with the fierce competition going on in our industry so many affiliate managers get away with lack of knowledge, being irresponsible, lack of follow up, unresponsive etc. etc.

And yes there are a few really good ones out there that really work their socks of for their resp. programs but... they are a minority!

Thanks for the feedback. I wish we were perfect, but like everyone we have our own set of challenges to overcome.

Rest assured my AM team are more than capable of doing the fundamental basics of their jobs, my role is to support them in this which is why I sometimes step in. There are plans in the pipeline to address this specific issue and all feedback on our performance is genuinely welcomed - it makes us better.

[affy]

Appreciate defending the team, like a good Head of a team should do in public.

Nevertheless replying to the many complaints about the lack of response with excuses like "wish we were perfect" and "challenges to overcome" makes it sound like those who complain demand the next to impossible from your poor team... which is a bit of joke IMHO

[RyanH]

Appreciate defending the team, like a good Head of a team should do in public.

Nevertheless replying to the many complaints about the lack of response with excuses like "wish we were perfect" and "challenges to overcome" makes it sound like those who complain demand the next to impossible from your poor team... which is a bit of joke IMHO

Your opinion is clear. Do you have a specific grievance I can assist you with?

[affy]

Your opinion is clear. Do you have a specific grievance I can assist you with?

You did already, thanks.

[Cash Bonus]

I appreciate all of your help and efforts Ryan Henderson. Thanks a lot for everything. You've always been very helpful towards your affiliates.