betfair affiliates, not desplay stats correctly

[zalozite]

Hi, im a partner of betfair affiliates, but a week ag notice that on front of page i has 0.00 earning, but really in daily stats i has new player who deposit and play and has revenue from it, ok, but earning are still 0.00

Can you tell me whats happened and why its like this, is there any technical problem in programme?
Can you tell me where to write for support, i can not find e-mail for support on my platform?

Thank you
Dimitar

[graemehoyne]

Hi Dimitar,

There has been a problem with the system updating which we are working on to fix. We hope to have this corrected very soon, in the meantime if you do have any further queries you can contact us at sports.partnerships@betfair.com

Thanks.

[zalozite]

Thank you for fast answer !

[JackTenSuited]

Just checked my stats and it's showing 1 player generating 1k in revenue (I was expecting it to show < £50 revenue for the month), is this a mistake in reporting or have I got a decent player?

[peleus]

Possibly. But you might want to verify that though.