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  1. #1
    Grahams is offline Public Member
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    Default Smart Live Affiliates - financial troubles? / warning !!!

    Another scamming activity... I've senn plenty of emails to Smart Live Affiliate support, and finally got only one email with funny words...


    "We are writing further to the delayed December commission payments. Unfortunately we don’t have an exact date to give you of when they will be paid but (...).

    Should we receive any further information from the accounts department, we will send out another communication."




    never ever ....

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  3. #2
    Tonny is offline Private Member
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  4. #3
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    Default

    Does anyone have any comments about payments from them?

  5. #4
    Grahams is offline Public Member
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    I sent reminder to them 2 days ago and no response so far...

    IMHO that doesn't bode well...

  6. #5
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    If honest, it wouldn't surprise me given the whole Guruplay/Smart Live saga.

    All the signs are there.

  7. #6
    grem's Avatar
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    Are guru play and smart live using the same games or are they the same group?

  8. #7
    Grahams is offline Public Member
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    I got an unofficial information that key affiliate manager of Smart Live - Kristal Murison has left the company...

    No hope for payments.

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  10. #8
    GCG
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    it will probably be smartdeadaffiliates soon another write off..............****!

  11. #9
    Caruso is offline Public Member
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    Default

    Last I checked, they're "regulated" by the UK Gambling Commission.

  12. #10
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    davemerry is offline Public Member
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    Quote Originally Posted by grem View Post
    Are guru play and smart live using the same games or are they the same group?
    Guruplay ran on Smart Live software, however the whole reason they closed is because Smart Live disputed and refused to pay funds for whatever reason.

    Quote Originally Posted by Grahams View Post
    I got an unofficial information that key affiliate manager of Smart Live - Kristal Murison has left the company...

    No hope for payments.
    I was at there offices a few months back, Kristal is their only dedicated affiliate manager and seemed like a nice lady who was trying to turn things around, so that's very bad news.

    With everything going on I'll be removing them from our network as of today.

  13. #11
    steclarke is offline New Member
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    Default ref smart live

    Quote Originally Posted by davemerry View Post
    Guruplay ran on Smart Live software, however the whole reason they closed is because Smart Live disputed and refused to pay funds for whatever reason.



    I was at there offices a few months back, Kristal is their only dedicated affiliate manager and seemed like a nice lady who was trying to turn things around, so that's very bad news.

    With everything going on I'll be removing them from our network as of today.
    -------------------------------------------------------------------------
    Hi Guys

    I have players there who are still awaiting withdrawals and some who cant even withdraw at all ..the option isn't there to either withdraw or transfer to live games etc.. and both Smart Live and Guru Play web sites are "under construction" with a promise of "we'll be back"
    The poker manager Jamie Toulsen who was working freelance (from Grabbit Gaming" for them as quit also along with Kristal who was at Betfair recently and is the girlfriend of an old friend of mine Niall O Gribin aka Alex Ross..seems they have seen what is coming and deserted the ship.. I have cash in there I cant withdraw so I spoke to them yesterday via live chat and they said to call back Monday at 2pm to speak to Tolu and he would sort it for me ??? I reminded them it was Easter Monday and therefore a Bank Holiday he said to simply try again on Monday.. I am also owed affiliate payments too.. does someone govern these sites why they operate from the UK and what course of action do i need to take now? after i get blown out on Monday again lol.

    Regards


    Ste Clarke

  14. #12
    pmpokk is offline New Member
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    Tolu...he doesn't always tell the truth either...Allegedly.

  15. #13
    vor4mohs is offline New Member
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    Hi guys, I also have money there. Tolu promised me an answer by last week, nothing yet. Do you have any more news?

  16. #14
    Roulette Zeitung is offline Public Member
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    Hello,

    Smart Live players have problems too..........

    Hi, my SmartLive Casino user: imfinn76

    I made withdrawal of 11150 GBP couple weeks ago and have been asked to provide my needed scanned documents in order to be paid. After I sent my docs and they were approved, I'v been told it will take up to 5 working days. AS I waited patiently to be paid, they processed only 2000 GBP of my withdrawal amount. I'v asked to know the reason for not being paid in full and have been told it's due to "technical issue" and I'll be "paid as soon as possible".
    Read more: nodepositforum.com/t48156326/smartlive-casino-ignore-huge-win-payment/



    Leopold

  17. #15
    vor4mohs is offline New Member
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    Anyone had any successful withdrawals after poker had closed down?

  18. #16
    Tonny is offline Private Member
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  20. #17
    FSB
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    Hi guys,

    It is definitely poor brand. A little hope is in GAU (h++p://gamblingaffiliatesunion.org). GAU labeled SLA, so you can try purse your claims against SLA there.

    Cheers,
    FSB

  21. #18
    Roulette Zeitung is offline Public Member
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    Default

    Emrah Omuris

    Posts: 0

    ...leaving a sinking ship?

    https://www.gpwa.org/affiliate-progr...ffiliates-8004
    https://www.gpwa.org/member/smartgaminggroup

    Posts: 0

    Dancing the posting count...



    Smart Gaming Group

    As Director of Digital Marketing, I have managed company's marketing budget, the team and the strategy.
    Source: http://emrah.omuris.com/professional/

    Posts: 0

    "I have managed company's marketing budget, the team and the strategy"

    Well done!

    Leopold

  22. #19
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    Default

    Im working with them (smartlive affiliate program) since december 2012, they are paying commissions regularly. I didnt feel any problem, i satisfied from this affiliate program.

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