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  1. #1
    maxpot is offline Private Member
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    Default BankrollMob.com - Misleading Affiliate terms

    Wanted to let everyone know about a problem I'm having with BankrollMob.com.

    Signed up for an account to promote a few of their bankroll offers on my site. At no point during the process did they indicate that they would require ID or any additional information from me.

    They convert terribly, so I removed their links and attempted to cash out the money I had made. They don't offer any US-friendly methods, so I requested to a MB account.

    Then support emails me saying they will need a copy of my ID and a picture of me holding it. I have little interest in releasing such personal information to a random free bankroll site. I am not requesting a bankroll.

    Don't you think affiliate programs should disclose that they will require such things to cash out BEFORE they let you promote their site? Does this seem like a necessary security step on their part or just a hoop designed to make it difficult for people to cash out their earnings?

    By the way, this is over > $100. Just the principle.
    Feel free to PM with mutually beneficial opportunities; we do not sell links on our sites. Some sample pages: sell PokerStars tournament dollars| Rush poker

  2. #2
    GFPC is offline Private Member
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    Seem weird you have to send them I'd with you holding it.


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  3. #3
    SlotsAff is offline Private Member
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    Not even PLC request that - I find it odd.

  4. #4
    maxpot is offline Private Member
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    Default

    Resolved by manual intervention, but I'd still be wary of this because it doesn't seem like it would have been solved if I didn't make a couple of threads. I had already gone back and forth a few times with support and only got resolution due to escalation.
    Feel free to PM with mutually beneficial opportunities; we do not sell links on our sites. Some sample pages: sell PokerStars tournament dollars| Rush poker

  5. #5
    Shaun O'neill is offline Former Affiliate Manager
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    Hi Guys

    I feel i have to jump in on this thread, I have know and worked with these guys for over 5 years the owners are also very good friends of mine and i feel that I can confirm 100% that there is nothing dodgy about bankrollmob.com.

    I actually spoke to the owners on Friday when i saw this thread and they had told me that one of the support guys had made a mistake and thought that the affiliate was a player and that requesting ID ect from players is a normal practice they have.

    I think the threads have nothing to do with the reason why this issue was fixed, i think the reason the issue has now been dealt with is because it was genuine mistake.

    Regards

    Shaun

  6. #6
    SlotsAff is offline Private Member
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    Good post Shaun - BankrollMob have always been good guys so I was suprised at the thread.

    Anyway, it's good that is was a miscommunication

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