Neogames closing books and writing off commission

**Redbush54** · 22 February 2010, 4:38 pm

It was suggested that I bring this to the attention of gpwa for further discussion. (Please move if this is not in the correct thread)

This is an email which was received at GamTrak....

From: Becky xxxxxx <Beckyb@neogames.com>
Subject: Outstanding Invoices for 2009
To: gamtrak1@xxxxxxxxx <gamtrak1@xxxxxxx
Cc: "Leora xxxxxx" <leoras@neogames.com>
Date: Sunday, February 21, 2010, 10:29 AM

Hi,

Our accounting department is closing our 2009 financials. Please send an invoice(s) within 30 days covering all outstanding payments that your company claims NeoPoint may owe for 2009 and prior. If the amount is less than 100 EUR, we are not obligated to pay, as disclosed on the affiliate agreement listed on the website. Any amount under the "Minimum Amount" (100 EUR) will be written off.
If we do not receive invoice(s) within 30 days, we will consider it as a confirmation that we do not owe anything through December 31st, 2009.
Please send the invoices to:
beckyb@neogames.com and leoras@neogames.com
Thank you,
Becky xxxxxx
Market Budget Analyst

Here's my beef about this email...........

She says if they don't receive a invoice for outstanding balances within 30 days, that any amounts under the minimum of 100euros will be written off as they are not obligated to pay per the t & c's.

This is a direct quote from the website........

In the event that the commission to be paid to you in any calendar month is less than €100 (the "Minimum Amount"), NeoPoint shall not be obligated to make the payment until such time as the commission is equal to or greater than the Minimum Amount.

It doesn't say it will be written off...it says they are not obligated to pay until the commission is equal or greater than the minimum amount.

If they are going to write off some "Joe Blows" commission because it doesn't meet the minimum and its the end of the year, and they need to close out the books, are they also going to write off any negative amounts because its also the end of the year?

Your guidance would be greatly appreciated.

Janet

**Anthony** · 22 February 2010, 8:00 pm

Thank you for posting this.

Has anyone else received this email?

**bets@betsfreebets.co** · 23 February 2010, 5:46 pm

Maybe its not the right thread but I have seen two affiliate programs close within the past 3 months, (888 holdings and eurobet).....does this mean any affiliate program that offers lifetime rev share can close at any time legally?

**Redbush54** · 23 February 2010, 6:18 pm

These guys aren't closing. They're just closing out their books for 2009 and are keeping all commission that they don't receive an invoice for.

**NeoGames** · 24 February 2010, 4:50 am

Dear Affiliates,

There has been a misunderstanding, and we apologize for any confusion caused to any of our affiliates. Our actual objective with that email was to ensure that all money owed to our affiliates is, in fact, paid.

The minimum amount that we pay monthly is 100 euros, this is due to high bank charges for wire transfers, which we bear as a company. The email was sent out as a reminder to our affiliates to send us their invoices, as we want to be able to pay our affiliates on time. We have some affiliates that we must delay payments to as a result of late invoices, and we are simply trying to avoid this.<O:p
<O:p
To summarize: all affiliates that we owe more than 100 euro, lifetime, we will pay and no money will be written off. In regards to the affiliates that have earned less than 100 euro, the management is re-evaluating the payment policy.<O:p
<O:p
We apologize for any inconvenience caused and are happy to accommodate anyone who feels they have been unfairly treated. Please email me at for further inquiries, (mickey at neogames . com)

Thanks<O:p

Mickey Winitsky<O:p
Affiliate Director <O:p
<?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><v:shapetype id=_x0000_t75 class=inlineimg title=Razz border="0" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" alt="" src="images/smilies/icon_razz.gif" smilieid="5" v:shapetype o<>NeoGames
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**thepokerkeep** · 24 February 2010, 5:06 am

Originally Posted by NeoGames

Dear Affiliates,

There has been a misunderstanding, and we apologize for any confusion caused to any of our affiliates. Our actual objective with that email was to ensure that all money owed to our affiliates is, in fact, paid.

The minimum amount that we pay monthly is 100 euros, this is due to high bank charges for wire transfers, which we bear as a company. The email was sent out as a reminder to our affiliates to send us their invoices, as we want to be able to pay our affiliates on time. We have some affiliates that we must delay payments to as a result of late invoices, and we are simply trying to avoid this.<o>

</o>
<o>

To summarize: all affiliates that we owe more than 100 euro, lifetime, we will pay and no money will be written off. In regards to the affiliates that have earned less than 100 euro, the management is re-evaluating the payment policy.<o>

</o>
<o>

We apologize for any inconvenience caused and are happy to accommodate anyone who feels they have been unfairly treated. Please email me at for further inquiries, (mickey at neogames . com)

Thanks<o>

</o>

Mickey Winitsky<o></o>
Affiliate Director <o></o>
<v:shapetype id="_x0000_t75" class="inlineimg" title="Razz" border="0" stroked="f" filled="f" path="m@4@5l@4@11@9@11@9@5xe" alt="" src="images/smilies/icon_razz.gif" smilieid="5" v:shapetype="" o=""><>NeoGames
<o>

</o>

Hi Mickey,

Thanks for coming in and addressing this issue.

While you're re-evaluating your payment policy, why not look at the need for invoicing. Your company keeps records and obviously knows how much commission is owed to each affiliate so why do affiliates need to submit an invoice in order to get paid?

It would be much more "affiliate friendly" if you just issued the payments in a timely manner each month.
</v:shapetype></o></o>

**Redbush54** · 24 February 2010, 6:57 am

Originally Posted by NeoGames

Dear Affiliates,

There has been a misunderstanding, and we apologize for any confusion caused to any of our affiliates. Our actual objective with that email was to ensure that all money owed to our affiliates is, in fact, paid.

The minimum amount that we pay monthly is 100 euros, this is due to high bank charges for wire transfers, which we bear as a company. The email was sent out as a reminder to our affiliates to send us their invoices, as we want to be able to pay our affiliates on time. We have some affiliates that we must delay payments to as a result of late invoices, and we are simply trying to avoid this.<O

<O

To summarize: all affiliates that we owe more than 100 euro, lifetime, we will pay and no money will be written off. In regards to the affiliates that have earned less than 100 euro, the management is re-evaluating the payment policy.<O

<O

We apologize for any inconvenience caused and are happy to accommodate anyone who feels they have been unfairly treated. Please email me at for further inquiries, (mickey at neogames . com)

Thanks<O

Mickey Winitsky<O
Affiliate Director <O
<?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /><v:shapetype id=_x0000_t75 class=inlineimg title=Razz src="images/smilies/icon_razz.gif" border="0" o< v:shapetype smilieid="5" alt="" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">NeoGames
<O

</v:shapetype>

Thanks for replying but could you also address my question concerning the negative carryover? Your wanting to close out the books for 2009. IMO you also would close out the negative carryover. Better yet, do away with the negative carryover all together. If an affiliate is going to have to suffer because a player had won big then why promote at all? And I most definitely agree with Terry's suggestion of doing away with the invoices. You have everything regarding commissions earned...why force affiliates to have to send you an invoice every month? Just pay it like the majority of all others do. This is just my opinion.

**universal4** · 24 February 2010, 8:27 am

In regards to the affiliates that have earned less than 100 euro, the management is re-evaluating the payment policy.<O:P

</O:P<>
<O:P</O:P<>
<O:PThe above statement does NOT say you will be paying those affiliates, just that your thinking about it.</O:P<>
<O:P</O:P<>
<O:PIf affiliates earn that money, no matter what the amount is, it is owed to them until such time that they earn enough to reach your minimum payment threshold no matter what that is and no matter how long it takes them to get there.</O:P<>
<O:P</O:P<>
<O:PAnything less than that is NOT affiliate friendly.</O:P<>
<O:P</O:P<>
<O:PRick
Universal4</O:P<>
<O:P</O:P<>
<O:P</O:P<>
<O:P</O:P<>
<O:P</O:P<>

**thepokerkeep** · 24 February 2010, 8:58 am

Originally Posted by universal4

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>The above statement does NOT say you will be paying those affiliates, just that your thinking about it.</o

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>If affiliates earn that money, no matter what the amount is, it is owed to them until such time that they earn enough to reach your minimum payment threshold no matter what that is and no matter how long it takes them to get there.</o

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>Anything less than that is NOT affiliate friendly.</o

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>Rick
Universal4</o

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Rick - Are you using word to type your replies? LOL - you could be accused of keyword stuffing in your last reply... does anyone search for the word "font"?

**universal4** · 24 February 2010, 11:10 am

Huh?

Not sure why you saw all those font tags but I don't....

Rick
Universal4

**giggles7p** · 24 February 2010, 11:24 am

I see them too?

**thepokerkeep** · 24 February 2010, 12:01 pm

Still there for me too... I`m using FF instead of IE... maybe it`s a browser issue.

**universal4** · 24 February 2010, 1:06 pm

Well they aren't there in IE 7 on XP or IE 8 on Windows 7.

After I get through the recent posts I'll fire up FF on my xp box and take a look....interesting....(so how much did you have to pay Pat to say she saw them too so it didn't look like you were asleep?)

Or am I the only one that doesn't see them and I'm asleep?

hmmmmm

Rick
Universal4

**universal4** · 24 February 2010, 1:19 pm

OK, in Firefox 3.0.1.5 on Wondows XP they are there.

In Safari for Windows XP Version 4 they are there.

In Opera 10.10 Windows XP they are not.

Rick
Universal4

**thepokerkeep** · 24 February 2010, 3:10 pm

I'm on FF 3.5.8 and a Vista system. Pat's cheap but she's not easy... I hope the whip doesn't leave scars...

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