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  1. #1
    CPArun_Russia's Avatar
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    Default Affiliate issue with CPA (RESOLVED)

    Hi dear members of GPWA i need to inform you about stargames affiliates fraud , the not pay you earning if you earn more than 5000 eur , the just cancel you payment with not proof of what hapend no want answer to provide proof of some strange activity but just cansel all payment and no proof no official email i heaved delever from him more than 1000 players with more than 137 deposit players the just not want pay big affiliates earning sou absolutly fraud from stargames affiliates ... please stay away from them the not pay you !! My proof by upload shortly for all eyes. (Information by update after few haur )

    Update : That is my firts payment from him all by ok ( screen)

    Update : After my players start winning big amount the heaved stop comunicate with me ( players winn big amount part 1 ) (players winn big amount part 2 )

    Update : i heaved deleverid to him players via only pay per cklik adwertsing from 8 august til 30 agust i heaved delevered to him ( My Players )

    Update : the told my player not play just make deposit play an no deposit make again ( its a stupid argument ever made because my players its from russia and litle from Latvia and to Russia not avalable withdraw money from stargames ) you can cheek that on pay - out panel on stargames.com

    Update : i heaved stop traffic on 30 august and the told no budy play anymore ( apcorse no witdraw on russia avalable ) but its a lie you can see on september stat some players play who can withdraw money from stargames ( proof of player activity)

    sou need more proof ? !
    Last edited by CPArun_Russia; 16 September 2013 at 12:05 pm.

  2. #2
    Anthony's Avatar
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    I will contact StarGames to find out more information for you. Please PM me your username and any additional information you have.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


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    CPArun_Russia (16 September 2013)

  4. #3
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    Done !!

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    Anthony (16 September 2013)

  6. #4
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    Why my post by deleted ??? i heaved provide all info and why you delete my POST ??
    Last edited by CPArun_Russia; 16 September 2013 at 1:04 pm.

  7. #5
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    What happened you added links to your existing thread and your account has under 10 posts, the system automatically puts such post in the moderated que. I manually approved your post.

    I did have a call with StarGames and I am sending you a PM now.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


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  9. #6
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    Thanks you for explaying !! very waiting mesage !!

  10. #7
    Nicole Sims is offline Former AM
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    Dear Affiliate,

    Kindly note that as mentioned in earlier discussions with our Affiliate Team your payment is not cancelled, but is instead on hold. Reason for this is that we are still doing background checks on your players; there were multiple same IP addresses and self-referral that was acquired through your CPA deal. Everything written here has been discussed with you and your team members.
    Once we have a full overview of your account, we will then be able to conclude the matter that is of mutual understanding for both parties.

    You will hear from us again shorty.

    Kindest regards,

    Nicole Sims

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  12. #8
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    Waiting Resolving . Br . P.S Multi Ip can by from internet caffe that you not can understand ? Like all you managment ... and i heaved milion time send mesage to you managment just today morning ricive skype mesage not by payd... and not lie about hold i heaved screenshot with Manager Marta told me not by payd and not hold just ... sou hope resolve that with you fast.

  13. #9
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by Nicole Sims
    there were multiple same IP addresses
    Quote Originally Posted by CPArun_Russia
    Multi Ip can by from internet caffe
    Police knocking at the door.
    "You neighbour is dead."
    "Officer, i didn't shoot him."
    "How do you know he was shot down?"


    Leopold

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  15. #10
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    I'm amazed that you managed to convince all those Russian players to deposit when they could not ever withdraw.

    I'm surprised that you recommended StarGames to those Russian players knowing that ...
    I'm surprised that StarGames accepted Russian players knowing that.

    A CPA payment scheme is involved ... let me guess ... the CPA payment is significantly higher than the money deposited right?
    THAT DOES NOT SURPRISE ME !

    This situation does not put either the affiliate or the program in a good light.

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  17. #11
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    Hi Nicole , when that hapend ? as i know all by done and verdict placed not by payed ... i heaved send today to you Affiliates Manager Marta Starzyk official email with resolve note , on skype the ignoring me no answer .

    hope until Friday resolve that all.
    Last edited by CPArun_Russia; 17 September 2013 at 8:19 am. Reason: corect words

  18. #12
    Nicole Sims is offline Former AM
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    Dear Affiliate,

    We would clarify that you have had conversations with StarGames via Skype, via email, and you also had a phone call with Adam, explaining to you what the issues were. All of that correspondence was done within the payment period. You were told by Adam that we will hold your payment until your Account Manager Marta had returned from vacation. You were informed that Marta would be returning to work on Monday.

    We have resolved your issues, here is an overview:

    • We do offer three (3 )withdraw options for Russian players which are Skrill, Neteller and Bank Wire so your players will be paid. We will add some additional payment options in the near future.

    • In addition we will be paying you for the real registered players that you have referred to us, and then we will be shifting your account to a rev share model and will provide you a higher than standard percentage.

    • We would like to remind you that the big account that you are referring to is the account which was self-referred via your affiliate account, which is against our terms and conditions.

    If there is anything further to discuss please feel free to contact us by sending us a private message, an email or Skype.

    Best regards,

    Nicole Sims
    Last edited by Nicole Sims; 18 September 2013 at 9:49 am.

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  20. #13
    CPArun_Russia's Avatar
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    Hi Nicole yes i heaved ricived information to i by payd only for 48 players and not for all real players .. ok just waiting payment and that issue by resolved .

  21. #14
    Roulette Zeitung is offline Public Member
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    ... 137 ... 48 ...

    ... 35% ... real ...

    Not only gamblers have lucky days.

    Congratulations to write good business at attractive terms.

    Leopold

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  23. #15
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    PAYMENT RICIVED FOR 48 PLAYERS ITS YES 35% only.... but whatever i think its a best result to by ... sou .. my mind is explode want %$@ some .. from stargames but whatever wee just live 1 time on earth sou lets by happy ... whatever stargames do all by return back to him its a karma.

    official my complaint resolved -/+ bad/not bad result..

  24. #16
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by CPArun_Russia View Post
    PAYMENT RICIVED [...] karma
    I am shure, you are very happy about it and of course, Karmic is no fiction. It's working for everybody.
    Bon voyage!



    By the way, dear readers, to not get the wrong end of the stick, you should read this: https://www.gpwa.org/forum/act-model...tml#post721793

    Leopold

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  26. #17
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  27. #18
    Roulette Zeitung is offline Public Member
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    Good Afternoon,

    first of all i want to make clear, that i am not working so far with StarGames. Not, because they are bad, because i have a little niche website for Roulette players, not very much advertising space, and if i have decided for a sponsor, i am loyal.

    Since years my family is working with the same sponsor. But maybe if i have time i will open next year a 2nd website for German Book of Ra lovers.

    So, nobody can say: "Oh, he is only talking good about StarGames, because he is working with them."

    After i looked 20 seconds into the AskGamblers link, the thing was really clear to me.

    Unresolved ... Closed due to inactivity of Star Games Casino
    Unresolved ... Closed due to inactivity of Star Games Casino
    Unresolved ... Closed due to inactivity of Star Games Casino
    [...]
    "Closed due to inactivity of Star Games Casino"

    Every affiliate program have a very own business policy, which is one of the essential pillars of the free market economy and perfectly normal.

    I know some online casino with a business policy, not to discuss player issues public and for sure not at every place in the internet. This is something you must respect, whether you are in favour or not.

    "Closed due to inactivity of Star Games Casino"
    "business policy, not to discuss player issues public and for sure not at every place in the internet"

    By the way: I just checked the 4 big German forums for complaints. With the exception of one charge back scammer and a handful beatniks, blamed Stargames for losing and don't understand the math of gambling, i found not a single real complaint.

    I am not the spokesman of Stargames, but the difference between a player and a webmaster...?

    If a webmaster is writing something public in the internet, she/he bear a much greater responsibility. My advice to everybody: "Don't write with untied shoelace."

    Dear reader, survey this thread from the beginning, use your loaf and take my post as an appeal for reflection, that you can say next day: "At least we had a good evening."

    Leopold

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  29. #19
    Nicole Sims is offline Former AM
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    Hi Leopold,

    Thank you very much for that post, I couldn't have said it better myself. StarGames.com does have that policy where we do not openly discuss a player issue.

    Our Player Support is a whole other part of StarGames. We are the Affiliate Program and are committed in supporting you and part of that is working to keep your players happy and satisfied. If we do become aware of a players post, especially on our affiliates behalf, we will contact our player support and assist to make sure the issue is resolved.

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  31. #20
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by slotgame View Post
    I have not been paid!
    Is there a doctor present?

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