Hi everybody!
Today I would like to tell you another not so "happy" story of PlayAttack affiliate program. It is again about PlayAttack terms and conditions. If I'm not mistaken, I think they had already published the history of this affiliate program.
My case. It turns out that in my PlayAttack affiliate program account since the beginning of this month (August) the balance is negative. Under normal circumstances it is normal, players usually win. However, it came to my attention that the negative balance was from last month (July) and also some negative amount from the current month was added.
Logically, I opened a ticket to the support with the request to explain me what happened. The message I wrote, I stated that I do not remember that the negative balance is carried over to the next month and that the terms of PlayAttack are absurd and abusive. And I also warned that I will share my story with all the webmasters on the forum.
I got the answer from a member of PlayAttack.The text of the message itself already from the beginning was written with signs of unfriendliness. With total disregard, the agent of PlayAttack pointed me to paragraph 10.14 of Terms and Conditions. Adding that already more than a year this condition. For those who do not know, in this paragraph it says that the minimum threshold for zero balance reduction is five (5) FTD in the applicable period. In my case it was only 1 FTD, and therefore the negative balance was carried over to the following month.
But the worst part was the end of the message. This manager (his name was not provided) has expressed his irony and total waste towards the community of webmasters of the forums, for example GPWA.
Look, dear colleagues, the story I have shared, unfortunately again shows the not very "friendly" attitude of some affiliate programs. In particular I have nothing against PlayAttack, however the prevailing and uneducated behavior of some of their employees shows the true image of this company. And what surprises me even more is that it is a GPWA forum sponsor and also has the Affiliate Guard Dog seal. I don't want to get into administration issues because it's not my place. But having a sponsor that has very abusive and "totalitarian" terms and conditions of their affiliate program, I would be a bit ashamed.
And I am also very annoyed by the arrogant attitude of some affiliate programs. We (webmasters) are a fundamental part of the online casino business, but they almost constantly look down on us and treat us like "slaves" and idiots, forcing us to comply with terms and conditions that only favor affiliate programs to a large extent.
My rhetorical question, what do we do? How long are we going to put up with such unfair behavior?
Share your stories and thoughts and I appreciate your attention!