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  1. #1
    arkyt's Avatar
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    Default ASUSA Payment date ...

    What is the official payment date for All Slots USA?

    I used to receive Brightshare payments like clockwork - every month before the 20th - usually 15-18th ... Now it seems payments are sliding back further and further and I don't understand why this has changed.

    Could you please let me know why the payments are not going out in a timely manner?

    Thanks.
    Last edited by arkyt; 19 October 2010 at 10:17 am.

  2. #2
    Janet Edwards is offline Former AM
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    Hi arkyt,

    First let me point out that All Slots USA payments have nothing to do with BrightShare. So I'm replying only based on what will happen with All Slots USA payments.

    The payment date is generally around the 20th, it depends on when the weekend will fall, and other factors.

    This month payment might be delayed until approximately the 26th of the month.




    Quote Originally Posted by arkyt View Post
    What is the official payment date for All Slots USA?

    I used to receive Brightshare payments like clockwork - every month before the 20th - usually 15-18th ... Now it seems payments are sliding back further and further and I don't understand why this has changed.

    Could you please let me know why the payments are not going out in a timely manner?

    Thanks.

  3. #3
    arkyt's Avatar
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    Quote Originally Posted by Janet Edwards View Post
    This month payment might be delayed until approximately the 26th of the month.
    Delayed until the 26th? Ok Ill contact everyone who has sent me a bill and let them know that my commissions are being delayed - I'm sure they will understand - right?

    I'll post shortly on the ASUSA is not related to Brightshare issue! Thats simply not true!

  4. #4
    Janet Edwards is offline Former AM
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    Hi arkyt,

    We are only able to pay by wire and QT, and as many affiliates haven't provided us with these details we asked Brightshare if they could provide these details for at least some of the affiliates.

    Our request was late but we hope to have the details before the end of the week, whereupon we will execute payment for all affiliates early next week.

    We apologize for this delay in payment and will make an extra effort to ensure that next month's payment will be on time.

    Thanks for your patience and understanding.

  5. #5
    arkyt's Avatar
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    Janet,

    You have had my information for months - clearly that is not the reason for delay regarding my payment.

    Are telling me that you delayed payments until you had each and every affiliates info - is that what you are saying - that my payment was delayed because you didnt have the info of another affiliate? Really?

    I just got an email that Brightshare has delayed their payments as well. Thats odd because they paid some via payspark ... are their issues with QT that we need to know about?

  6. #6
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    Hi there,

    Brightshare completed payments on Oct 18th except for UseMyWallet users whose payment is on hold because of a technical issue that we are working on solving.

    Regarding AS USA - they requested additional payment details that we provided them today and I understand they will be going ahead with all payments to affiliates early next week.

    Apologies for all these delays, we'll try not to repeat this in the future.

    Cheers

  7. #7
    arkyt's Avatar
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    Quote Originally Posted by Lloyd-Brightshare View Post
    Hi there,

    Brightshare completed payments on Oct 18th except for UseMyWallet users whose payment is on hold because of a technical issue that we are working on solving.

    Regarding AS USA - they requested additional payment details that we provided them today and I understand they will be going ahead with all payments to affiliates early next week.

    Apologies for all these delays, we'll try not to repeat this in the future.

    Cheers
    I posted the same over at AGD ...

    So its true that my payment was delayed because they were waiting on info about other affiliates? You know how messed up that sounds? Is that really acceptable?

    You say they now have the info they requested yet they are going to wait till next week to pay - why not send them today?

    ... geesh why am I the only one posting about this? Are these forums that dead?

  8. #8
    Lloyd's Avatar
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    Your right - same answer as I posted on ADG:

    As affiliate programs we make payments in bulk to all affiliates once a month. Sometimes when there are too many affiliates that may not receive payment if we don't address some technical issue we prefer to wait a few days and pay everyone rather then leave a large bulk of affiliates without any payment for the month.

    We also follow up payments with a make-up payment - but this only happens much later in the month.

    We are very sorry about this delay.

  9. #9
    arkyt's Avatar
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    Quote Originally Posted by Lloyd-Brightshare View Post
    we prefer to wait a few days and pay everyone rather then leave a large bulk of affiliates without any payment for the month.
    In this instance it seems like the bulk of affiliates are without a payment just because ASUSA wanted to wait on the info of a few more.

    IMO payments should have been sent to the bulk ... the few thats info hadnt been supplied yet should have been the ones waiting.

    But heck - I'm just an affiliate and theres not a damn thing I can do about it.

  10. #10
    arkyt's Avatar
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    Quote Originally Posted by Janet Edwards View Post
    Hi arkyt,

    We are only able to pay by wire and QT, and as many affiliates haven't provided us with these details we asked Brightshare if they could provide these details for at least some of the affiliates.
    Many affiliates havent provided you with those details ... So 6 months in many affiliates still havent provided details? Surely youre not taking on new affiliates? I sure am confused why 6 months later "the majority" of your affiliates would have not provided you with payment details....


    Janet, could you please comment on the following.

    How many affiliate payments were delayed?

    How many affiliates were you waiting on info for?

    I'm really curious as to how many affiliates were affected by this and how many affiliates were responsible (indirectly of course) for making the others wait ...

    I cant imagine it was that many that all of a sudden decided to change their payment methods - ASUSA has been at this 6 months now or so. Hate to think that the entire affiiatebase was delayed for 1-2 affiliates. That just makes no sense at all.
    Last edited by arkyt; 25 October 2010 at 9:55 am.

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