Bwin down completely

**Sherlock** · 4 September 2018, 2:22 pm

We have recently upgraded our platform GVC Affiliates in order to improve and empower your day-to-day experience. Unfortunately, due to several unforeseen circumstances, the migration is not 100% complete and you might experience some issues

We are aware of all the problems you are facing at the moment, and we would like to re-assure you that we are working really hard to solve these issues as early as possible. We value your commitment to our brands so we are asking for your patience until we finish our upgrade.

We sincerely would like to apologise for any inconvenience this might have caused.

Best Regards,

GVC Affiliates team.

So they already ****** it up.

Moreover: 14 days I am solving payout from old cashier where I need something to be edited. Am responses are prompt, however I am told the people who can edit the details are on vacation. Long life the corporate crap.

**Janos** · 8 October 2018, 7:46 am

Did you receive payments for August and September?

Your Affiliate Account has been put on hold due to a possible violation of our Affiliate Agreement

I can't login to my account. Money is not credited too.

**Nik0** · 8 October 2018, 9:05 am

The creatives page sucks big time, when I go it all the million iframes and stuff loading at the same time and the page gets frozen in my browser.... I don't understand how someone be so stupid to make a page this way

**Janos** · 8 October 2018, 9:14 am

I also have permanent errors on their website. ;(

They respond to emails once a week. This is the first time..

**Sherlock** · 8 October 2018, 12:02 pm

Side note: I am now testing bookies and casinos. Just a player experience. I was expecting the same level from top Euro brands, but I am amazed how really bad Bwin was now. Customer service the most awful compared to the rest.

**Janos** · 8 October 2018, 12:29 pm

Originally Posted by Sherlock

Side note: I am now testing bookies and casinos. Just a player experience. I was expecting the same level from top Euro brands, but I am amazed how really bad Bwin was now. Customer service the most awful compared to the rest.

I still hope that they will solve their problem for the better.

**allaboutthebets** · 9 October 2018, 1:28 am

Has anyone managed to use the withdraw option yet? Like for last months commission? Mine still hasn't updated

Sent from my SM-G900F using Tapatalk

**Janos** · 9 October 2018, 2:45 am

Originally Posted by allaboutthebets

Has anyone managed to use the withdraw option yet? Like for last months commission? Mine still hasn't updated

Sent from my SM-G900F using Tapatalk

Can you login to your account?

**allaboutthebets** · 9 October 2018, 2:47 am

Yes no problem there

Originally Posted by Janos

Can you login to your account?

Sent from my SM-G900F using Tapatalk

**Janos** · 9 October 2018, 2:58 am

Originally Posted by allaboutthebets

Yes no problem there

Sent from my SM-G900F using Tapatalk

Do they answer your letters?

**allaboutthebets** · 9 October 2018, 3:11 am

They did a few weeks ago when I had some questions but I haven't had to ask anything in a while

Originally Posted by Janos

Do they answer your letters?

**Sherlock** · 9 October 2018, 11:22 am

Dear Affiliates,
Exciting News!!!
We’re excited to announce that after months of hard work, we are going to re-launch our affiliate program very soon with a new design, reporting and features.
The updated site includes changes to Dashboard, Revamped marketing resource, Reporting structure changes with many other features. We have also improved the frame work of our content so you’ll get more from a quick view.
This impactful change will make your experience with us better than before.
We will get back to you with the detailed changes very soon…

**Janos** · 9 October 2018, 11:53 am

Originally Posted by Sherlock

Dear Affiliates,
Exciting News!!!
We’re excited to announce that after months of hard work, we are going to re-launch our affiliate program very soon with a new design, reporting and features.
The updated site includes changes to Dashboard, Revamped marketing resource, Reporting structure changes with many other features. We have also improved the frame work of our content so you’ll get more from a quick view.
This impactful change will make your experience with us better than before.
We will get back to you with the detailed changes very soon…

But I still can not get login my account.

Thank you for contacting the GVC Affiliates team.

We have forwarded your request to our team. We will get back to you as soon as we hear back from them.

If you have further questions and/or concerns, we will be glad to assist you.

Sincerely,

Meghna

**Janos** · 19 October 2018, 5:39 am

My account is still frozen.

Did you receive payments from them for August and September?

**Janos** · 29 October 2018, 8:08 am

Good news! My account Unlocked and payments for August&September was done.

Gvcaffiliates (bWin) thanks.

**Brand_24** · 13 December 2018, 8:46 am

Run away from bwin! They just like to close affiliate accounts and migrate and do a lot of stupid things. At the end you as affiliate loose your money.

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