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  1. #1
    torrescarlos is offline Public Member
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    Default Can't login to the new affiliate site

    Loggin doesn't work, bet365 afilliate link is redirecting me to the new bet365 partners site. But the login is not working. Anyone here from Bet365 ? Can you check please?

  2. #2
    torrescarlos is offline Public Member
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    Default

    Is anyone having the problem? Please try to loggin

  3. #3
    baldidiot is online now Private Member
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    Default

    Working fine for me
    onlinegamblingwebsites.com - Formally known as goodbonusguide.

  4. #4
    iso2009 is offline Public Member
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    Working fine for me, however... how can I put this in a way to not offend someone at bet365... can we use the older (legacy) version?

    Anyone thinking the old one was much better?

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    ss106 (23 November 2021)

  6. #5
    torrescarlos is offline Public Member
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    Quote Originally Posted by baldidiot View Post
    Working fine for me

    It was from my browser, is ok now. Thank you !


    Last edited by torrescarlos; 23 November 2021 at 3:52 pm.

  7. #6
    van
    van is offline Public Member
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    Quote Originally Posted by torrescarlos View Post
    It was from my browser, is ok now. Thank you !


    Which browser works? How to solve the login problem?

  8. #7
    JoshuaK is offline Sponsor Affiliate Program
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    Hi all,

    Apologies if you are having trouble accessing your accounts on our new bet365 Partner platform. We would encourage all partners with these issues to get in contact with their Marketing Managers who would be happy to assist in resolving this. Alternatively, you can send an email to support@bet365partners.com detailing the issue and someone will be in touch to assist you.

    Thanks,

    Josh

  9. #8
    iso2009 is offline Public Member
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    Joshua, I have no problems logging in, but I think it will be nice to keep the old interface available for people who used it for over 14 years. The old one has its issues (no breakdown for players/countries for example), but the new one doesn't solve them. It just adds a bad user experience.
    No offence to the people who worked on it, it's just an idea. In the end, we all can adapt to a new environment whether is good or bad.

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    ss106 (25 November 2021)

  11. #9
    van
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    Quote Originally Posted by JoshuaK View Post
    Hi all,

    Apologies if you are having trouble accessing your accounts on our new bet365 Partner platform. We would encourage all partners with these issues to get in contact with their Marketing Managers who would be happy to assist in resolving this. Alternatively, you can send an email to support@bet365partners.com detailing the issue and someone will be in touch to assist you.

    Thanks,

    Josh

    Please check your private message

  12. #10
    JoshuaK is offline Sponsor Affiliate Program
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    Quote Originally Posted by iso2009 View Post
    Joshua, I have no problems logging in, but I think it will be nice to keep the old interface available for people who used it for over 14 years. The old one has its issues (no breakdown for players/countries for example), but the new one doesn't solve them. It just adds a bad user experience.
    No offence to the people who worked on it, it's just an idea. In the end, we all can adapt to a new environment whether is good or bad.
    Hi iso2009,

    Thank you for raising this, as always the team appreciate open feedback and we will be working on bringing more advancements to the system in the coming months. We have looked to minimise issues ahead of transitioning to the new site/platform and we hope to receive further constructive suggestions from all of our partners. If you require anything additional in the meantime please send us a direct email either via your Marketing Manager or the support mailbox for our consideration.

    Thanks,

    Josh

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    iso2009 (25 November 2021)

  14. #11
    iso2009 is offline Public Member
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    Just dropped in to say congrats to the bet365 team for updating/reshaping the new affiliate interface. Now it is better than before

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    JoshuaK (4 January 2022)

  16. #12
    noyon92 is offline Brand New Member
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    hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager

  17. #13
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Quote Originally Posted by noyon92 View Post
    hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager
    I have sent Josh a note to follow up with you.

    The best thing you can do is send an email to support@bet365partners.com
    Be sure to list the details you used to sign up.

    Rick
    Universal4

  18. #14
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    Quote Originally Posted by noyon92 View Post
    hello am new here so i have question, please help me, so my question is 12 days ago i applied bet365 but they do not any reply for my email, so help me to bet365 manager
    Hi Noyon92,

    Can you please reach out to me direct and I'd be happy to help provide you support on your application.

    Gareth.Kennedy@bet365.com

    Thanks
    Gareth
    Gareth Kennedy
    New Business Development Manager – Media Services
    Hillside (Media Services) Limited
    bet365.com

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    noyon92 (19 April 2022), universal4 (21 January 2022)

  20. #15
    Stepan is offline New Member
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    Hi all!
    With whom can I discuss the start of work?
    Do you have Skype contacts?

  21. #16
    universal4's Avatar
    universal4 is offline Forum Administrator
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    With your permission I have forwarded your contact details to Hannah requesting someone from their team to get in contact with you.

    Rick
    Universal4

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    Hannah Birks (11 August 2022)

  23. #17
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    bookmakers2u is offline Public Member
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    No problem logging in to the new bet365 affiliate site, however, we have had problems getting clicks (we should have) and I don't know why or if we coded them wrong? We have tried different codes. Any help is appreciated!


    example 1
    https://www.bet365.com/olp/open-acco...e=365_XXXXXXXX (Clicks don't appear in the stats report)


    example 2
    https://imstore.bet365affiliates.com...3&LNG=1&DID=27 (Clicks don't appear in the stats report)

  24. #18
    JoshuaK is offline Sponsor Affiliate Program
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    Hi bookmakers2u,

    Can you please send me an email concerning this to the below email address, then I can look into this for you in a bit more detail.

    joshua.kelly@bet365.com

    Thanks,

    Josh

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