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  1. #1
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    Default cant stand new program look

    Just sayin


  2. #2
    Fortune Affiliates is offline Former AM
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    Hi Puma,

    Sorry to hear you are not a fan, hoping its just a matter of getting used to the new look/feel and functionality The new system does have a lot more to offer. But we'll definitely take your feedback into account so please send any comments/suggestions through to support@fortuneaffiliates.com.

    Best Regards,
    Fortune Affiliates

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    Puma (4 April 2014)

  4. #3
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    No size or mobile selection in banners settings and no earnings showing for March and earlier for starters. Where are my past earnings?

    Edit: I see the banner sizes now in advanced. But the past payments and past stats I still can't find.
    Last edited by CPReport; 6 April 2014 at 3:26 pm.

  5. #4
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    I never even received so much as an email notifying me of the backend change.

  6. #5
    Fortune Affiliates is offline Former AM
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    Hi Big Daddy,

    Please private message me your account number and I will look into why you haven't received any communication on the new system. We sent out a pre-launch email, a launch email, an entire newsletter dedicated to explaining the new system and recently a reports mailer.

    Best Regards,
    Fortune Affiliates

  7. #6
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    Quote Originally Posted by BigDaddy View Post
    I never even received so much as an email notifying me of the backend change.
    No notifications received either and small outstanding comm not showing.

    I just put you on a new site a few months back, do I have to upgrade links?

    edit: PM sent.

  8. #7
    F-L-C is online now Public Member
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  9. #8
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    I did not get any notification of the changes in advance either.

    Had I known this in advance I would have pulled reports and taken screen shots for the last few years, and now that I can not access campaign data for the last few years it feels like starting over, and by starting over I tend to choose different programs since the fact that most affiliates were not notified in advance of these changes coming it makes me feel like we have little value to you.

    No way these stats are better since you completely threw away campaign data.

    Stating we have to change links in order to get detailed stats "or some such excuse" to me says....change links, which I will likely do to a different program.

    Rick
    Universal4

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    -Shay- (10 May 2014)

  11. #9
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    I checked all the forum threads, and see that this was so important to you that you didn't make a post here either.

    Can we have the old stats turned back on so we can dig through them?

    Rick
    Universal4

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    CPReport (7 April 2014)

  13. #10
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    GamTrak did not receive any notification either.

  14. #11
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    No notification here either, and like everyone else I'm not happy about losing all previous stats without any kind of warning to download them.

    Absolutely nothing hit my email before or after the change, nothing in my spam folder either.

  15. #12
    Fortune Affiliates is offline Former AM
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    Hi All,

    If you at some point have asked to not receive communications from us you will not have received the above mentioned notifications. We do apologize if you have not opted out of our communications, in which case please private message me your account number and</SPAN> the email address you would like to be subscribed and I will make sure that you receive future Fortune Affiliates’ communications.</SPAN>

    With regards to the reports, historical reports will not be available for a very short time only till approximately the 18th of this month, as the payments will have been finalized in the old system. You are welcome to contact your account manager or support@fortuneaffiliates.com</SPAN> during this time if you require your historical reports</SPAN>. </SPAN>As you have posted your comments we have alerted your account managers and they should have sent you an email by now with a screenshot of your stats report for March as well as the communication that was sent out to our subscribed base before, during and after the launch. If you have not received their email it means that we have the incorrect email address for your account on our system, please then email us your current address so that we can update it.</SPAN>

    With regards to media, all old media that you have pulled will continue to work as will all old tags and tracking</SPAN>. Old Campaign Names (now Traffic Source) are still available when you pull a new media item and you can see reporting on new and old Campaign Names under the heading Traffic Source in the Detailed Reports found in the reports section in either the CPA or Rev Share reports.</SPAN>

    I have posted our communications below in the order they went out, hope this helps to answer any questions you may have, and if not feel free to contact us as we'd like to make this as smooth a transition for everyone as possible.</SPAN>

    Best Regards,
    Fortune Affiliates

  16. #13
    Fortune Affiliates is offline Former AM
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    Default New Affiliate System coming soon - March 13 2014

    New affiliate system coming soon…</SPAN></SPAN>
    Hi,

    We have great news! We are busy upgrading our system, improving it to cater for your exact needs as a valued affiliate. Our new system will include: </SPAN>

    • Dashboard – all the information you need will be available to you in one place and neatly set out so that you can find exactly what you are looking for quickly and easily</SPAN>
    • New reporting – drag and drop functionality</SPAN>
    • New tagging format</SPAN>
    • Earning models – tailor-made earnings within one account</SPAN>
    • One-click media management system</SPAN>

    We can’t wait to present these new features to you! This new system presents an immense opportunity for growth and progress, which you will soon be able to experience for yourself. We’ll also provide you with tutorials on how the new system works, and will post these on our blog</SPAN></SPAN> as soon as it is live. To find out more, contact your Account Manager.

    Keep an eye on your inbox for the launch date and remember to like us</SPAN></SPAN>on Facebook, where we will post system updates, the latest news and blog topics.


    The Fortune Affiliates Team </SPAN>
    Email us: </SPAN>support@fortuneaffiliates.com</SPAN>
    Call us: </SPAN>1-866-902-0501</SPAN>

  17. #14
    Fortune Affiliates is offline Former AM
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    Historical reporting issues during migration - March 28th, 2014</SPAN></SPAN>
    Hi,

    Our affiliate system is currently being upgraded, and you will soon be able to enjoy all the benefits that it will provide.

    During the migration period, you will be unable to access historical reports. The reports will be available again on 18 April 2014, once the last payments have been finalised with the use of the old system. If you require reports during this period, you can contact your Account Manager or support@fortuneaffilates.com</SPAN>.

    Please note that if you would like to view your March reports on the current system, you should do so by 1 April 2014.</SPAN>

    We ask for your patience during this period as our aim is to ensure that the migration process is as effortless as possible!

    The Fortune Affiliates Team
    </SPAN>
    Email us: </SPAN>support@fortuneaffiliates.com</SPAN>
    Call us: </SPAN>1-866-902-0501</SPAN></SPAN>

  18. #15
    Fortune Affiliates is offline Former AM
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    New affiliate system live this week - March 31st, 2014</SPAN></SPAN>
    Hi,

    We have exciting news to share with you! Our new and improved system will be live within the next week, and we’re eager to bring you the great features that come with this upgrade. You can look forward to an upgraded media management system, improved reporting, exclusive creative, tailor-made earnings within one account, and much more.

    Like us</SPAN></SPAN> on Facebook to get the latest Fortune Affiliates news and blog links, where we will provide tutorials on how to use this new system.

    Keep an eye on your inbox for more information.


    The Fortune Affiliates Team



    Email us: support@fortuneaffiliates.com
    Call us: 1-866-902-0501
    </SPAN>

  19. #16
    Fortune Affiliates is offline Former AM
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    Default Fortune Affiliates Newsletter - April 2nd, 2014



    We’ve dedicated hours to perfecting a new affiliate system for you, which is finally ready to be revealed! This newsletter will detail the important aspects of the new system, and will outline its benefits to you as an affiliate. </SPAN>

    • The new system extends the capabilities of the old Fortune Affiliates site </SPAN>
    • You will still have all your old data, tags and reports available, but going forward you will have a lot more options</SPAN>
    • A new, more detailed tag and tracking resource has been set up, which will continue to support the old tag format</SPAN>
    • Tutorials will be available on the blog</SPAN> should you need guidance regarding anything on the new system</SPAN>

    You will not be required to do anything to implement the new system, as everything will happen automatically for you. However, we suggest that you pull new banners, as there are a number of benefits in using the new tag structure (see the Tagging, Tracking and Traffic Sources</SPAN> tutorial).

    Should you come across an issue, or would like to give us your feedback, please contact us</SPAN>. </SPAN>

    Dashboard</SPAN></SPAN></SPAN>
    Upon logging into your affiliate account, you will be met with a dashboard that contains all your vital information on one page, making it quick and easy for you to get a visual overview. The dashboard includes: </SPAN>

    • A Welcome Message</SPAN> – You can read the latest news from the Fortune Affiliates team. This includes new marketing material, notifications and much more</SPAN>
    • Cost Per Acquisition Metrics – </SPAN>You can scan through your registrations, qualified players, locked players and earnings accumulated across all products for the current month</SPAN>
    • Revenue Share Metrics</SPAN> – You can quickly scan your registrations, qualified players, total commissionable revenue and earnings accumulated across all products for the current month </SPAN>
    • Last 30 days of traffic</SPAN> – You can obtain a quick monthly graph of impressions, clicks, downloads and registrations accumulated across all products</SPAN>
    • Your Sales Team – </SPAN>You have all your account manager’s contact details available to you through a single click onto your preferred communication platform </SPAN>

    If you need any guidance on these points, please refer to the New Affiliate System Manual</SPAN>. </SPAN>

    New reporting and earnings models</SPAN></SPAN>
    The system’s new reporting capabilities are one of its biggest perks – you will now be able to drag and drop headings to customise your own report. For example, if you want to see your data based on Locked</SPAN>, Country</SPAN> and Brand </SPAN>in the Not Grouped</SPAN> report, simply drag the headings you desire to the top bar and your report will filter accordingly. If you want to return to the original report, click on Reset Layout</SPAN> at the bottom of the report.

    Should you prefer to not ‘drag and drop’ then you can use our reports that have already been filtered by country, brand, referring URL, traffic source and banner tag.

    Another great feature is that you can choose to view detailed or summary reports. In the detailed reports, you will have access to additional information such as the player ID, player registration date and the first purchase date for a player. The summary reports will give you a higher level overview of your data.

    Under earnings reports you will find the following reports: </SPAN>

    • Account Summary</SPAN> – Includes your monthly account opening balance, earnings, adjustments, payments, and rejections </SPAN>
    • Summary Earnings</SPAN> – Contains the same information as the Account Summary</SPAN>, but according to your earnings model</SPAN>
    • Payment History</SPAN> – Includes date paid, payment method used, reference number and the amount paid by month</SPAN>
    • High Roller</SPAN> – This report shows the finances of any new, current or old high roller on your account, what the initial claw-back amount was, and what the outstanding claw-back amount is</SPAN>
    • Historical Reports </SPAN>– you will be able to access historical reports from the previous affiliate system. These reports will only be available from 18 April</SPAN>

    For more information on the new system, refer to the manual</SPAN>.</SPAN>

    New Tagging Format</SPAN></SPAN></SPAN>
    The tag structure in the new affiliate system has been improved, but the system will still track all old banner tags. They will also continue to show up in your reports.

    The new banner structure comprises of three mandatory sections, and two optional sections. The mandatory sections include your affiliate ID, promotion and creative media items. The optional sections include traffic source and text, or a numeral to optimise your report analysis.

    For a detailed explanation of tracking, tagging and optimising your traffic sources, please click here</SPAN>.</SPAN>

    Media Management</SPAN></SPAN></SPAN>
    The method for pulling new media has become much simpler, with advanced search and instant access to pull the codes you need.

    If you need further explanation on the media management system, please refer to the manual</SPAN>.</SPAN>

    Games</SPAN></SPAN>

    </SPAN></SPAN>

    High Society</SPAN></SPAN>

    All that glitters is gold in the opulent High Society video slot</SPAN>, themed around a life of luxury and riches. The jackpot contains 107,000 coins</SPAN>, with the slot available on Desktop and Browser. </SPAN>

    Girls with Guns – Frozen Dawn</SPAN></SPAN></SPAN>

    A sequel to Girls with Guns – Jungle Heat</SPAN>, this slot carries the theme of adventure, and contains multiple bonuses, including Free Spins and a Shootout bonus, as well as a jackpot of 2,185,000 coins. This game is available on </SPAN>Desktop and Browser. </SPAN>

    Promotions</SPAN></SPAN>

    </SPAN></SPAN>

    Fortune Affiliates casual games </SPAN></SPAN></SPAN>

    Don’t forget to sign up at www.fa-casualgames.eu</SPAN> to receive a 50% revenue share</SPAN> for the first three months.

    Fortune Affiliate’s casual gaming runs off a separate platform and back-end system to the one that you are accustomed to. As such, in order to market our new exciting casual gaming brand, WinTingo, you must register a new affiliate account at
    www.fa-casualgames.eu</SPAN>.

    Click here</SPAN> for a step-by-step guide on how to use the casual gaming site. </SPAN>
    </SPAN></SPAN></SPAN></SPAN></SPAN></SPAN>

  20. #17
    DaftDog's Avatar
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    It seems like a lot of people "opted out" from receiving your mailing list.

  21. #18
    Fortune Affiliates is offline Former AM
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    No worries Ixian you are back on it

  22. #19
    Bonus Paradise is offline Private Member
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    Did not get any of these emails. Before I got newsletters from FA.
    Means I was opted in for sure.

    Looking forward to see historical stats soon.

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    GCG (19 April 2014)

  24. #20
    F-L-C is online now Public Member
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