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  1. #1
    casaffiliate's Avatar
    casaffiliate is offline Public Member
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    Default Casino Luck - Payment problems?

    Just wanted to see if anybody else received this?

    "Due to an unforeseen technical issue with our system provider Income Access. We regret to inform you that payments will now be delayed across all of the CasinoLuck brands. This includes payments for NextCasino as well as WildSlots.
    Rest assured, we are doing our utmost to resolve this issue as soon as possible.

    We sincerely apologise for any inconvenience caused and we will contact you as soon as the issue has been fixed and let you know when you will receive your payment.

    In the meantime, if you have any questions at all about this then please get in touch with your account manager."

  2. #2
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    Default

    Hi there,

    Yes, I received the same email yesterday.

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    casaffiliate (18 November 2017)

  4. #3
    Triple7 is offline Private Member
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    Default

    A problem with Income Access could be possible of course. GIG had also an issue with them, an issue with stats that was noticed by an affiliate with a sharp eye on the stats last month. Perhaps Luck has the same kind of issue?

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    casaffiliate (18 November 2017)

  6. #4
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    Default

    They used to pay quickly via ewallets.. something happened and it went to wire only.. since then its been different dates each time

  7. The Following User Says Thank You to wonderpunter For This Useful Post:

    casaffiliate (18 November 2017)

  8. #5
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    Default

    Yes, we received the same copy/paste e-mail for a number of other programs including Nektan and Activewins.

  9. #6
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    Default

    Hello,

    Hopefully, you folks will receive your payments very soon. I've received similar emails in the past but they have always paid me my commissions without any trouble at all.
    usa

  10. #7
    Triple7 is offline Private Member
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    Default

    Worry is not if I will receive it, worry is if stats will be correct in the end. Too much issues lately with IA. In some cases, if an affiliate wasn't aware, payments would have been done on base of incorrect stats.

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