Betsson Group Affiliates - - ignore affiliates, no reply, no respect!

[Moonlight Cat]

Betsson affiliates - still waiting your reply since 11 August (wrong calculate affiliate comission). May i have are question? Why you need affiliate program if you don't have time for affiliates? And why your affiliate managers get salary if they don't do they work? Why i need to waste my time to calculate commission twice and waiting your reply?

p.s. This F** program have are lot of graphic but don't have contacts. I found only 1 email but nobody reply. I sent all information to Bettson Group HR Department. I don't have time to find where they affiliate managers is. Let HR Department try to find their own workers.

[allaboutthebets]

Betsson affiliates - still waiting your reply since 11 August (wrong calculate affiliate comission). May i have are question? Why you need affiliate program if you don't have time for affiliates? And why your affiliate managers get salary if they don't do they work? Why i need to waste my time to calculate commission twice and waiting your reply?

p.s. This F** program have are lot of graphic but don't have contacts. I found only 1 email but nobody reply. I sent all information to Bettson Group HR Department. I don't have time to find where they affiliate managers is. Let HR Department try to find their own workers.

11th of August isnt too bad.......I'm waiting since 2nd of August for a reply.....

[drifter8]

It is great shame and a total disgrace. If some of you guys attend confereces, go straight to their stand and pseak it loud. 4 months waiting for sth that is your and receiving no reply - this is 245 % ridiculoous

[Sherlock]

Ghosting is normal by them in cases you want something. But when they want something from you, they indeed can communicate. Same as the fukers at gvc or betfair.

So they work and this is their work. It is intentional. I am waiting for many answers with them for years. About Dhoze. About Nordicbet transition. About Betsson stolen players.

And still I keep working with them in a zombie mode. They keep converting somehow, they keep paying something.

This industry now is a comedy gold. But so is whole world.

[Moonlight Cat]

As i say above i sent link to this thread to Betsson Group HR Department and get confirmation email that they get it. I want that they must see who they hired and how they F*** affiliate department work. If they fire somebody it will be good.

This F*** big brands hired are tons of affiliate managers - loafers who don't have time to check emails from affiliates.

[Sherlock]

I understand your frustration, but what you did is that you just confirmed to the HR department that the AMs actually do their work.

Their work is to maximize the profit of the company. Which is what they always do when they owe you money.

Their work is not to answer your questions or solve your problems, when it means the net loss for their company.

[allaboutthebets]

I just double checked and it was actually the 2nd of August, so only 2 weeks......normally wait around a week for a reply so this is over twice as long

[drifter8]

The funny thing here is that we speak about one of the "leader" in the market.
Two weeks to wait for a reply it will be a normal issue with small, just starting casino or bookie.
And most obviously they maximized the winning in August and July in order to be some "big sponsors" of any upcoming conference world-wide.

[Swedenbetting]

I can only agree, their lack of response is amazing and it's like that every time. But get a hold of someone and then try reaching them on Skype instead or directly on their email. And although they are extremely bad at replying, which is obviously important, I found their affiliate good in terms of paying commissions.

[Sherlock]

In fact, it is the opposite. Small starting operator is replying to me on IM nearly instantly (I will put aside now that they will not convert and if they will at least a bit, they will steal everything just like the big ones).

I found their affiliate good in terms of paying commissions

They are good only with the affwallet system and speed of payments.

But they steal. They steal for years. They have incredibly high admin fees to start with, but at least they are more transparent with them than average.

Then they had some inner job stealing from us from Betsson, it was even an issue in Malta newspapers. They stole lot of players during acquisitions of other brands.

I think they stole 90% of what they had to pay me (I am comparing it against trustable brands like bet365), but sadly being robbed to 1/10 is about industry average.

[Moonlight Cat]

Today complain


Sent complaint against Betsson group to MGA.
_______________________________________________
reason: possible financial fraud on affiliate managers side in Betsson group.
reason: possible financial problems in Betsson groups.
reason: possible communication problems in Betsson groups.
__________________________________________________ _________________

__________________________________________________ ___________________________
Dear Sir/Madam,
Thank you for contacting the Malta Gaming Authority.
Please note that this is an automatically generated acknowledgment and does not signify that your email has been read or that action has been taken. You will receive a formal acknowledgement once your case has been accepted.
Once accepted your case will be addressed in the order it was received and we will seek to keep you updated with any developments pertinent to your dispute.
Typically a complaint case takes between 3 to 4 weeks or longer to be concluded since this depends strictly on the gravity of the complaint and the associated level of investigation required.

[Moonlight Cat]

you just confirmed to the HR department that the AMs actually do their work.

Several days ago i get reply from Betsson HR Department. They tell me that they readed my CV very carefuly but they are very sorry but they don't have job or me )))))


What this is mean? Lazy lofers from Betsson HR Department don't opened my letter and don't reat it. And this people get salary.

[allaboutthebets]

I've still not had a reply to my email

[Sherlock]

Several days ago i get reply from Betsson HR Department. They tell me that they readed my CV very carefuly but they are very sorry but they don't have job or me )))))


What this is mean? Lazy lofers from Betsson HR Department don't opened my letter and don't reat it. And this people get salary.

I told you so. They really do their job. Their job is not to read your emails or complaints. We live in a very interesting world.

[Moonlight Cat]

Now in LinkedIN
----------------------------

Betsson Group Affiliates
Moonlightcat please note that you never tried to contact Betsson group affiliates but Malta Gaming Authority. If you need to get in touch with BGA, please do via email on support@betssongroupaffiliates.com


Moonlight Cat
I and many other affiliates try to send emails to this address. Nobody get reply. Not only me. Here is the thread on public affiliate forum GPWA: https://www.gpwa.org/forum/betsson-g...ct-249641.html I don't know
My email: support@betssongroupaffiliates.com sent 11 August 2019 BKK Time. I have all screen. We may send officila request to Yahoo.com that you got this messsage. 100% you don't check your email. This is the reason. You may mistake in my aff.commission, small 2-digit amount. And i am waste my time, still try to contact you for this small reason.




Moonlight Cat
You always ignore your affiliates. Check affiliate forums (link ubove). All affiliates say, that this is very hard to communicate with you. Some affiliates wating reply from you since 02 August. I always tryed to contact with your HR Department. They don't read my emails too. The same lazy loafers. You may say thanks to God, that you work in EU with they liberal labor rules. In other countries such workers as you would be kick out from work within 24 hrs. May i ask you, what you do on your work? I think you only got your salary.




p.s. anybody give me link or email of Bettson CEO. We, affiliates would like to send collective complain against Affiliate Department.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------

[drifter8]

@MoonlightCat - if this one does not work and fit, you have to go to speak directly to conferences with people who are represented there.

This is a complete shame, especialy the answer from the HR department. They do not give a complete **** about all your concerns and attempts to contact with them.

MGA - they might give you a help , but all the case seems to ridiculous and offending for all the good people, who are bringing them players.

I will try to find you out some relative email or contact of any CEO.

Do not lose faith , you will knock them down and they have to pay!

[drifter8]

@Moontight Cat - try to contact all the people in this group - https://www.linkedin.com/search/resu...6%22%5D&page=2

Just never let them go..

[allaboutthebets]

They are alive! I finally had a reply after 3 weeks and forwarding on the email 4 times

[Moonlight Cat]

They are alive! I finally had a reply after 3 weeks and forwarding on the email 4 times

In big companies as Betsson, people may be loafers and unprofessionals. Too many workers and such people may hide their responsibility behind other colleagues back within years.


So, this people not affraid if somebody sent complain against Betssone. But they affraid personal responsobility. Because in such companies - personal responsobility is the instrument for internal corporate wars.


We must use this. The best tactic is personal attack = personal responsobility. They always affraid personal responsobility.

[betssongroupaff]

Hi, we are sorry to read such complaints. Can you please advise where we can get in touch so we can solve your queries/complaints please.
Thank you, Betsson Group Affiliates Support Team.