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  1. #1
    MMM
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    Default Dragonara Online Closing

    Just got email from Dragonara: "Dragonara Online is in the process of restructuring their affiliate system and as a result will no longer be accepting any new customers through the current programme.

    We apologize for the short notice. Please kindly ensure that you remove any content, banners, or text links referencing Dragonara and any tracking from your website with immediate effect."

    Not sure what exactly they mean, if they plan to reopen or not but my guess is it's not the first of Everymatrix casinos to go belly up.
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  2. #2
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    Quote Originally Posted by MMM View Post
    will no longer be accepting any new customers through the current programme.
    Stating it that way, gives the impression they plan on starting up a new proramme, screwing previous affiliates.

    Too soon to be sure, but it's not like we haven't seen it in the past.

    Rick
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  3. #3
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    Quote Originally Posted by MMM View Post
    Dragonara Online is in the process of restructuring their affiliate system
    Restructuring doesn't mean closing.

    Quote Originally Posted by MMM View Post
    will no longer be accepting any new customers through the current programme.
    Given the aforementioned "restructuring" it sounds like a revamp of their old system to a new program.

    The information provided doesn't mention or state: we are closing our doors. It just states - they wont accept new customers through the "current program", which IMO suggests they are opening a "new program", given, and reiterating "the process of restructuring".
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  4. #4
    MMM
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    true. I should've named it Dragonara closing current affiliate program.

    Can one of the mods correct the title please so it won't be misleading.

    However, this type of short notice and request to remove all links - it doesn't sound like they are just switching affiliate software...
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  6. #5
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    Most programs run by IA/paysafe group are getting closed at some point... this is coming to me with no surprise

  7. #6
    MMM
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    Quote Originally Posted by ocreditor View Post
    Most programs run by IA/paysafe group are getting closed at some point... this is coming to me with no surprise
    Indeed. And the UK license issue is likely to speed up the process.
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  8. #7
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    Quote Originally Posted by MMM View Post
    this type of short notice and request to remove all links - it doesn't sound like they are just switching affiliate software...
    Most programs give short notice, especially in these circumstances. If they opted to give a couple of months notice, the likelihood is affiliates would yank their banners/links. Hence they wait as long as possibly.

    If they are moving to a new platform or restructuring their domain to a new domain, then the links would change
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  9. #8
    MMM
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    Aussie, seems that today you are in unusually trusting mood
    Well, let's hope you right.
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  11. #9
    Topboss is offline Private Member
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    I never got an email from them which makes me mad because if I hadn't read it here, I would have never have known.
    Another one that closes and keeps all the Affiliates players while the casino merrily carries on.

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  13. #10
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    I just checked and same here, I even didn't receive this email...

  14. #11
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    Quote Originally Posted by MMM View Post
    Aussie, seems that today you are in unusually trusting mood
    Well, let's hope you right.
    Daylight savings commenced today, and with that, the weather will be increasingly better (Saturday was 37C, surprising for this time of year).

    Maybe they are pulling swifty, but if that was the case, then why bother to put "restructuring" into the email corrispondence. "will no longer be accepting any new customers through the current programme"

    I could be wrong. I hope this isn't that case.
    Just reckon if they were closing, they'd say: we're closing-up-shop, thanks for your support etc., etc., etc.

    If the casino remain in operation though, and affiliates no longer received payments, then they've pulled a shafting act.
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  15. #12
    MMM
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    Quote Originally Posted by AussieDave View Post
    Just reckon if they were closing, they'd say: we're closing-up-shop, thanks for your support etc., etc., etc.
    Didn't quote it all. It also had:
    "A member of our team will be in touch with you directly if you are owed any commission and we will ensure that you are paid promptly.

    We would like to thank you for being a valued partner and for your dedication in promoting the brand."
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  16. #13
    Triple7 is offline Private Member
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    Default

    They just will not take any new customers from affiliate links. Or better said: they'll take them, but not pay for them. Which is of course their right if they announce it on time and properly.

    Of course, it's not a good sign. Every Matrix lost their UK license and many of their casinos folded this and last year.

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  18. #14
    mirage82 is offline Private Member
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    Default

    WARNING: The same kind of disgusting short notice I received at the beginning of Summer 2019 from FABLE AFFILIATES - based in Copenghagen, Denmark - They screwed up all the affiliates by closing down the affiliate program BUT Fable Casino continues it's business undisturbed... - To cut it short, do NOT promote any casinos belonging to Fable Affiliates!!!

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