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  1. #1
    FictionNet is offline Private Member
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    Default ecoPayz log in working?

    Feel free to move this if in wrong place. Is anyone able to log in to their ecoPayz account? After entering my login details, I don't get any kind of authentication error but just a blank, white screen instead of the dashboard loading. Tried multiple browsers and devices since yesterday.

    Have sent eco a support query today but wondered if anyone here seeing the same/different.

    TIA.

  2. #2
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    Cash Bonus is offline Private Member
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    Yes, me and my mother have the same problem. As soon as we login, the page loads briefly and than instantly goes to a white screen. What's going on with them? We also recently had to update our bank details because their system couldn't recognise our BSB codes. What a pain. I'm sure they're aware of it and it's affecting a lot of users who have also contacted their support team.
    Last edited by Cash Bonus; 2 March 2019 at 5:19 am.

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    FictionNet (2 March 2019)

  4. #3
    FictionNet is offline Private Member
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    Thank you. Reassuring to us both that we know it's probably just a site error then, rather than anything account-specific. I'm sure it'll resolve itself soon.

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    Cash Bonus (2 March 2019)

  6. #4
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    Cash Bonus is offline Private Member
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    I just managed to login to my account now using their app that I downloaded onto my iPhone from the Apple store. The app is just called "ecoPayz". Try logging in that way. It should work for you

  7. #5
    FictionNet is offline Private Member
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    I just installed the app on my Samsung phone but get the same white blank screen when logging in.

  8. #6
    FictionNet is offline Private Member
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    And.... it's working again in browsers. Panic over.

  9. #7
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    That's great to hear. Finally. I can confirm that it's also working again for us. Let's hope there won't be anymore issues with them.

  10. #8
    FictionNet is offline Private Member
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    Eco replied to me pretty fast (can't imagine Skrill EVER doing that) with, "There was a temporary issue which has been fixed. Please kindly retry logging into your ecoAccount. We're sorry for the inconveniences this may have caused and thank you for your understanding."

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