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  1. #1
    hellboy's Avatar
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    Thumbs down expekt beaffiliates.com sick in head

    I have not checked my affiliate account for several months.

    I recently saw that expekt have a new affiliate account beaffiliates.com.

    I email them and asked if I can login to new account with my old data.

    I got answers...
    Date: Tue, September 4, 2012 18:23:05 +0200
    Hello,
    I will verify your account and then I will return.
    Regards
    Expekt Affiliate Team

    Waiting... I send reminder...
    11/09/2012 20:03
    To: "Affiliates"
    Subject: RE: Hello

    help me


    Subject: RE: Hello [331503:242259]
    Date: Wed, 12 Sep 2012 10:42:21 +0200
    Hi,
    Your account were not migrated to the new platform beacuse we didnīt see the results we wanted, what you can do is as follows.
    You need to apply for a new affiliate account on www.beaffiliates.com
    We will review your site again and either approve or reject it.
    Br,
    Expekt Affiliate Team



    If I earned € 10,000 or € 1 does not matter to them acting like idiots! Never trust them!

    I've done commercials for Betclic by tradedoubler but got no help there either when Expekt stopped responding to emails...
    Last edited by hellboy; 12 September 2012 at 12:54 pm.

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  3. #2
    thebookiesoffers is offline Former Member
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    they are arses mate, you can see what I wrote on AGD and CAP, cant be bothered to write it all out again but they have stole all my players and I made them money every month

  4. #3
    SlotsAff is offline Public Member
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    Something needs to be done here - what they've done is ridiculous and they don't seem to care.

    I hope they will be attending BAC - affiliates should all go and see them together

  5. #4
    hellboy's Avatar
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    Its not right close a account on that way. Maybe my earning was €100.000

  6. #5
    thebookiesoffers is offline Former Member
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    I see the Beaffiliates rep is online. Care to answer this?

    Why were accounts shut at Expekt saying I never made money but I DID make money every month?????

    If you can't answer dont bother darkening this door again

  7. #6
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    We had a little trouble getting the beaffiliates account situated here at the GPWA, but as of today the account should have posting rights fixed up.

    I have sent an email with a link to this thread, with an encouragement to respond.

    Rick
    Universal4

  8. #7
    thebookiesoffers is offline Former Member
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    I wouldn't hold your breath on getting a reply, I pm'd them before I bumped this thread and the last person that posted on their behalf posted couple of times and ignored all the problems

  9. #8
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    Like I said, the rep had account issues that were just fixed. The issues on the account did not allow the account holder to log in prior to today.

    Yes the database showed the user as logged on, but the backend VBulletin logs (which I personally witnessed) proved that the user could not successfully log on, even though it showed as logged on in the front end as well as the browser.

    That is fixed as of now, so let's give the rep the opportunity to respond.

    Rick
    Universal4

  10. #9
    HBKKH is offline Public Member
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    ****** responses.

  11. #10
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by universal4 View Post
    Like I said, the rep had account issues that were just fixed. The issues on the account did not allow the account holder to log in prior to today.

    Yes the database showed the user as logged on, but the backend VBulletin logs (which I personally witnessed) proved that the user could not successfully log on, even though it showed as logged on in the front end as well as the browser.

    That is fixed as of now, so let's give the rep the opportunity to respond.

    Rick
    Universal4
    Someone called Jennifer was answering on their behalf back in February, but ignored all these questions and never replied to emails.

    I hope to god GPWA ain't discussing letting them be sponsors

  12. #11
    Beaffiliates is offline Non-sponsor Affiliate Program
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    Default beaffiliates feedback

    Hello,

    Apologies for the delay in responding to your posts.

    Whilst we appreciate an open discussion, I am sure you understand that we are unable to discuss every matter in public, due to the sensitive nature of the information. We have a specific channel in which you can deal with this matter more effectively - please write in to affiliate[at]beaffiliates.com

    Thanks you for your constructive comments, we aim to continue to improve our program.

    Best regards,
    BeAffiliate Team

  13. #12
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by Beaffiliates View Post
    Hello,

    Apologies for the delay in responding to your posts.

    Whilst we appreciate an open discussion, I am sure you understand that we are unable to discuss every matter in public, due to the sensitive nature of the information. We have a specific channel in which you can deal with this matter more effectively - please write in to affiliate[at]beaffiliates.com

    Thanks you for your constructive comments, we aim to continue to improve our program.

    Best regards,
    BeAffiliate Team
    Although I appreciate I have now recieved an email (not with any answers mind you) you will understand that the email route has so far been ignored by yourself. I am happy for all information involving me spoke about on this thread in public.

    So 1st question - Why have alll my emails so far been ignored? (Don't just apologise, I'd like to know the answer)

    2nd question - (which I have already asked on this forum and in emails) My Expekt affiliate account was terminated via a generic email claiming that my account was not making any money which resulted in you taking all my referred players. Now the problem I have is that my players were making us both money almost every month, so that statement in the email is incorrect. Obviously if my account was closed due to bad players I wouldn't be wanted at all but low and behold 2 days after my Expekt account was closed I was accepted onto the Beaffiliates program. How can this be? If my account was a bad account why was it accepted to be reopened under a new brand name, without all the players I had already sent to you?

    Like I said, Im happy for you to answer on here as I really dont trust gettin a reply to email, seeing as I havent had one since you started

  14. #13
    Beaffiliates is offline Non-sponsor Affiliate Program
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    Hello there,
    I believe one of our Affiliate Managers is now in contact with you about your account and is prioritizing answering you. Sadly, due to the legal nature of our current contract, we cannot disclose any information from our side on the forum. You can however, do so if you wish to from your end.

    Regards,
    Beaffiliates Team

  15. #14
    thebookiesoffers is offline Former Member
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    still no answers, pathetic really

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