Fullcream Affiliates Strange Commission Behaviour

[Cash Bonus]

Hi Micky, I think you should listen to Leopold and give them another chance. They're a respectable and reputable casino to work with. As Leopold said, sometimes you will have good months and other times, just bad months. I mean, you just have to take the good with the bad in every aspect of life. This is how it is for everyone in the world and we just have to learn to deal with your problems in the way that we know how to. I hope you make the right decision and stay with Full Cream Affiliates, they're good people.

[-Shay-]

With respect to Full Cream, I can say that they closed our account "due to compliance issues". However, they are still paying us for the players we sent prior to closing. They did not block login for us and the players are still earning.

Not that we wanted that account to end, but if a program was ending their relationship with us, I could not ask for a much better "break up".

[Malikbhai]

Misunderstandings can be funny.

[Marc Weinberg]

With respect to Full Cream, I can say that they closed our account "due to compliance issues". However, they are still paying us for the players we sent prior to closing. They did not block login for us and the players are still earning.

Not that we wanted that account to end, but if a program was ending their relationship with us, I could not ask for a much better "break up".

At least something useful came out of this thread - Shay PLEASE email me directly marc_at_fullcreamaffiliates.com and I will get your account looked at ASAP by my compliance team, so we can do everything possible our side to restore our relationship.

We are committed to working with our affiliates, and hopefully we can work together in the future.

[Progger]

we can do everything possible our side to restore our relationship...

not a little late ?

Mickyfu, If you are not willing to provide your account info to Full Cream how do expect them to do anything?

he has a bad day, happens to everyone...we are spinning in a circle without a account name,or some screenshoots...
Never read negative lines about Icecream before ...

Regards

[Triple7]

It seems they're cross-selling (not just seems, we've noticed that on test accounts). No idea if they cross-tag too.

[AussieDave]

It seems they're cross-selling (not just seems, we've noticed that on test accounts). No idea if they cross-tag too.

This isn't an exclusive thing just for FC, plenty of other casinos etc do it, and have been doing so for literally years. Besides, if you've noticed it on "test accounts" and their integrity concerns you (which it must cause you brought it up), my question is... Why are you still promoting them???!!!

The issue becomes a concern... if the marketing material is not tagged to the referring affiliate who introduced (the player signup). I for one don't promote ALL of the FC Brands. However, I've gained NDP's from their other brands. If they were conducting unethical cross-marketing (selling), then I'd never get those players.

In this industry, given the number of scammers, crooks and liars, an affiliate needs to keep their wits about them. However in this case with FullCream; and as Leopold and others have stated, I too think this is merely a case of coincidence. Nothing shady or dodgy.

we are spinning in a circle without a account name,or some screenshoots...
Never read negative lines about Icecream before ...

I hope this thread doesn't turn into an unfounded witch hunt!

[Triple7]

This isn't an exclusive thing just for FC, plenty of other casinos etc do it, and have been doing so for literally years.

The issue becomes a concern... if the marketing material is not tagged to the referring affiliate who introduced (the player signup). I for one don't promote ALL of the FC Brands. However, I've gained NDP's from their other brands. If they were conducting unethical cross-marketing (selling), then I'd never get those players.

In this industry, given the number of scammers, crooks and liars, an affiliate needs to keep their wits about them. However in this case with FullCream; and as Leopold and others have stated, I too think this is merely a case of coincidence. Nothing shady or dodgy.

I hope this doesn't turn into an unfounded witch hunt!

If re-tagged, than it's fine of course, if not then not.

It's something I noticed and I stated that I don't know if they're cross-tagged too or not. I quick-scanned the t&c and didn't find anything about it.

It's not meant as a witch-hunt, leave alone an unfounded one and I don't think it is.

[AussieDave]

If re-tagged, than it's fine of course, if not then not.

I'm not nitpicking but (for the benefit of newbies etc.) re-tagging implies a different scenario.

• It's when a player is tagged to Affiliate-X but is then de-tagged, then re-tagged to Affiliate-Z or another party.

Whereas unethical-cross-marketing is when the "player's" referring affiliate's tag is dropped from the URL, and either replaced by a straight (non tracking link) or by the casino/affiliate program's own tracking tag.

True both examples are stealing.

• The OP has posted damning accusations, with ZERO proof. Not a damn thing.
• When Marc and Anthony have asked for their AFF Info, its been declined.

I get the OP's motivation to stay incognito on "forums".

But in this instance, using the aforementioned reason is a moot point. Instead, lets call it for what it is... nothing more than a ****-poor-excuse to give oneself carte blanche to slag-off (attack, flame, bring discredit) to FullCream, and or any other entity or person(s) the OP doesn't agree with.

There's a fine line between "free speech" and stepping over that line. In this thread, that step, over this line, is akin to 100m sprint way past it!

What's next from the OP? A thread saying 'Unicorns' are real

As an affiliate community, we've got enough genuine and bona fide "commission stealing" at programs to worry about, without having to deal with unfounded accusations of impropriety, leveled at a program, and its staff, who, are anything but...

If the OP can't, wont, refuses to provide proof etc., etc., specifically when asked by the GPWA Forum Admin, then lock the damn thread down. Simple!

Being a GPWA member is a privilege, NOT A RIGHT... nuff said.

[elgoog]

In my account there was cross-selling from Hello to GDay and it was tagged (to myself)

[mickyfu]

I'm not nitpicking but (for the benefit of newbies etc.) re-tagging implies a different scenario.

• It's when a player is tagged to Affiliate-X but is then de-tagged, then re-tagged to Affiliate-Z or another party.

Whereas unethical-cross-marketing is when the "player's" referring affiliate's tag is dropped from the URL, and either replaced by a straight (non tracking link) or by the casino/affiliate program's own tracking tag.

True both examples are stealing.

• The OP has posted damning accusations, with ZERO proof. Not a damn thing.
• When Marc and Anthony have asked for their AFF Info, its been declined.

I get the OP's motivation to stay incognito on "forums".

But in this instance, using the aforementioned reason is a moot point. Instead, lets call it for what it is... nothing more than a ****-poor-excuse to give oneself carte blanche to slag-off (attack, flame, bring discredit) to FullCream, and or any other entity or person(s) the OP doesn't agree with.

There's a fine line between "free speech" and stepping over that line. In this thread, that step, over this line, is akin to 100m sprint way past it!

What's next from the OP? A thread saying 'Unicorns' are real

As an affiliate community, we've got enough genuine and bona fide "commission stealing" at programs to worry about, without having to deal with unfounded accusations of impropriety, leveled at a program, and its staff, who, are anything but...

If the OP can't, wont, refuses to provide proof etc., etc., specifically when asked by the GPWA Forum Admin, then lock the damn thread down. Simple!

Being a GPWA member is a privilege, NOT A RIGHT... nuff said.

Think what you like. You see where you and I differ, is I see my accounts and what has happened, and you don't. What you have wrote is merely opinion based upon nothing. What I wrote are facts based upon my accounts.

Continue to send your traffic wherever you please. I certainly won't be sending my traffic to any parasitical affiliate programs.

"Being a GPWA member is a privilege, NOT A RIGHT... nuff said."

Oh my, a privilege not a right. Haven't you got it bad. What would I do without that "privillige". Get a grip mate.

[Triple7]

I'm not nitpicking but (for the benefit of newbies etc.) re-tagging implies a different scenario.

• It's when a player is tagged to Affiliate-X but is then de-tagged, then re-tagged to Affiliate-Z or another party.

Whereas unethical-cross-marketing is when the "player's" referring affiliate's tag is dropped from the URL, and either replaced by a straight (non tracking link) or by the casino/affiliate program's own tracking tag.

True both examples are stealing.

• The OP has posted damning accusations, with ZERO proof. Not a damn thing.
• When Marc and Anthony have asked for their AFF Info, its been declined.

I get the OP's motivation to stay incognito on "forums".

But in this instance, using the aforementioned reason is a moot point. Instead, lets call it for what it is... nothing more than a ****-poor-excuse to give oneself carte blanche to slag-off (attack, flame, bring discredit) to FullCream, and or any other entity or person(s) the OP doesn't agree with.

There's a fine line between "free speech" and stepping over that line. In this thread, that step, over this line, is akin to 100m sprint way past it!

What's next from the OP? A thread saying 'Unicorns' are real

As an affiliate community, we've got enough genuine and bona fide "commission stealing" at programs to worry about, without having to deal with unfounded accusations of impropriety, leveled at a program, and its staff, who, are anything but...

If the OP can't, wont, refuses to provide proof etc., etc., specifically when asked by the GPWA Forum Admin, then lock the damn thread down. Simple!

Being a GPWA member is a privilege, NOT A RIGHT... nuff said.

Well, few options do exist:

- Player bites on the bonus offer of another casino in the group, let's say he switch from casino A to casino B and he gets the tag from the affiliate that brought him to casino A. That's fine. It results in higher bonus costs, but it's better than losing the player of course.
- Same scenario, but the player is not tagged. In that case, a part of the player value is generated untagged, hence less commission for the affiliate. I do not think that's ok. Or at least an affiliate should know it and ask a higher flat fee / CPA.
- Player bites on a bonus offer of a casino where he had already an account. That's a bit like the player bites on one of the 100 emails with bonus offers he gets of all casinos where he has an account.

I have no idea how it's working here, as I couldn't find any explanation of it.

It's not about a witch hunt, it's about getting things clear, because good or bad, it has an effect on player value.

[Tonny]

Cross-selling is ok, provided that affiliates get a slice of this cake.

[celena]

I never had any problems with Full Cream.
You write to Marc, he answers you immediately.