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  1. #1
    Jamie - RateMyCasino's Avatar
    Jamie - RateMyCasino is offline Private Member
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    Default RTG Payment Problems - Real Time Gaming Resolution - All Affiliates Must See

    I just wanted to let other affiliates and players know we do have an avenue for fighting unethical RTG casinos and there affiliate programs. Real Time Gaming forwarded me information on how to deal with issues for players and affiliates if we aren't getting paid from any RTG casino or there affiliate program.

    Looks like Real Time Gaming have had enough as well. If any player or affiliate is having issues you can submit your complaint to: disputeteam@centraldisputesystem.com They were refered to me by Real Time Gaming to resolve my issue with my recent complaint relating to Casino Affiliate Share.

    The website is here: http://www.centraldisputesystem.com/ they were designed for the players, but also help affiliates with issues as well.

    They also confirmed Casino Affiliate Share have now sent my money and i should receive it today sometime. In which i did about 30 minutes ago. So if your have trouble take the avenue i did, and get a result and your money back.

    My advise for Casino Affiliate Share though is to stay away from them. Or at least until they pick up the slacky operation they run.

    Hope this helps others who have been ripped by any RTG casino or there affiliate program.
    Last edited by Jamie - RateMyCasino; 16 February 2011 at 8:32 am.
    Jamie,

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  2. The Following 2 Users Say Thank You to Jamie - RateMyCasino For This Useful Post:

    Anthony (17 February 2011), Chips (16 February 2011)

  3. #2
    Chips's Avatar
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    Thanks for sharing! It's great to have an avenue to resolve the BS. Happy to hear you FINALLY got paid too!
    --
    "People who are unable to motivate themselves must be content with mediocrity." ~Andrew Carnegie~

  4. #3
    Jamie - RateMyCasino's Avatar
    Jamie - RateMyCasino is offline Private Member
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    Quote Originally Posted by Chips View Post
    Thanks for sharing! It's great to have an avenue to resolve the BS. Happy to hear you FINALLY got paid too!
    No Probs. Real Time Gaming never use to get involved, but i am glad to see they are stepping up now to protect their software. Dodgy RTG's should be aware now Real Time Gaming will get involved if need be. Its about time!
    Jamie,

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  5. #4
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    Quote Originally Posted by WGA - Jamie View Post
    Real Time Gaming never use to get involved
    That's not true.

    RTG in around 2004 set-up an internal dispute resolution service, named "Montana", which was relatively successful.
    xxxhttp://ns2.gamblingpress.com/archive/2004/07/0233-rtg-disputes-update.htm

    Somewhere later in time was a service named "Hastings" - I have never promoted RTG heavily if at all so not 100% in the loop on that one.
    xxxhttp://mb2.winneronline.com/showthread.html?p=148028

    Then in 2010 it was announced Marty Davis had been appointed to taking over and fixing payment issues relating to Gambling Wages. Mr Davis was backed for his integrity and work ethics I believe by Calvin Ayre, CM and others big names in the industry.

    From all accounts Marty Davis has performed an excellent job in having affiliates paid. He's also stepped up to the plate to get a number of well overdue player winnings resolved also.

    Although these type of resolution efforts in the past have not always gone the way players or affiliate would have liked, Marty has been at the helm of the GW resolutions for, I believe over 12 months. In this time he's certainly kept his word.

    In so far as xxxhttp://www.centraldisputesystem.com/ like everything RTG has done, time will tell.


    Cheers



    Dave

  6. The Following User Says Thank You to Former Member 14 For This Useful Post:

    Anthony (17 February 2011)

  7. #5
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    Central Disputes replaced Montana Overseas shortly after Hastings took over.

    I've had pretty good luck resolving a few player complaints thru them over the last few years.

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    wow. cool, very cool. happy for your success. it would be great if we have such opportunity for mgm, playtech and rival casinos.

  9. #7
    WCD
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    Interesting info Dave. Thanks.

    And thanks Jamie! I've watched your struggle for awhile. We are owed x,xxx from this group over the last year and I believed they were simply lying to me every step of the way. Anyway thanks for the hard work - I know it can be a real pain.

    I submitted my request and I will update this thread when I get paid, too.

    Bernie

  10. #8
    Anthony's Avatar
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    The only unresolved issue I have had with CDS was with Lucky 18 Casino.

    Lucky 18 did not respond to back to CDS.

    CDS is a good thing to have in place and for the most part has been effective.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  11. #9
    WCD
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    Update: First payment received. Not sure if this was CDS (due to how quickly it happened) but whatever is going on looks promising.


    Thanks Jamie

  12. #10
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    let us hope this system is actually put to use and not meant as a means to pretend to help.

    I also hope I don't have to get to the point where I need to use this either

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