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Thread: help please

  1. #1
    pokertramp's Avatar
    pokertramp is offline Private Member
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    Default help please

    Hi
    For some reason I cannot log into my account, I tried the "forgot password" feature but it keeps taking me back to the main log in page. I emailed you guys yesterday but still no answer...
    Thanks

  2. #2
    odettepretorius's Avatar
    odettepretorius is offline Non-sponsor Affiliate Program
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    Default PKR login problem

    Hi there

    We are busy upgrading our affiliate reporting system so the site has been down for a while. Please be assured that everything is still tracking perfectly though, and that the improved affiliate site will be up and running shortly. It is strange that you have not received a reply to your email as we always answer all the emails that we receive - just to clarify our email address is affiliates@pkr.com and if you still donít hear back from us please contact me on msn: opretorius@pkrtech.com. We have also sent out various emails to affiliates explaining the situation so if there are any affiliates reading this that have not received these emails, you are probably unsubscribed from the affiliate emails or we have the wrong details for you. If that is the case, please email us with your correct details so that we can be sure that you receive vitally important information within the next few days.
    <o></o>
    Once again, we do apologize for any inconvenience that this has caused you.

  3. #3
    Leo's Avatar
    Leo
    Leo is offline Private Member
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    Default

    Quote Originally Posted by odettepretorius View Post
    We have also sent out various emails to affiliates explaining the situation so if there are any affiliates reading this that have not received these emails, you are probably unsubscribed from the affiliate emails or we have the wrong details for you.
    I also didn't receive any notification, and I definitely didn't unsubscribe, and you have my correct details...

    In fact I've never received a single email from PKR other than the registration email that I received in May 2008, so there was nothing for me to unsubscribe from... Is it possible that some affiliates have not been subscribed automatically to your mailing list?

  4. #4
    pokertramp's Avatar
    pokertramp is offline Private Member
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    Default

    I am not on MSN often, I still can't get in, I've emailed several times, can you please PM me so we can get this sorted?
    Thanks

  5. #5
    odettepretorius's Avatar
    odettepretorius is offline Non-sponsor Affiliate Program
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    Default

    Hi Leo

    According to my knowledge it is not possible to just get unsubscribed. Please pm me your PKR username and email address so that I can double check your details and get this sorted for you ASAP.

    Thanks
    Odette

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