log in problems

[slotplayer]

I can't log in. says log in failed.

can anyone else log in?

thanks

[smackness]

Hi,

I've just checked and we're not aware of any problems - everything looks fine.

Any chance you may have the wrong login details? Can you try again and if you still can't get in then PM/email me your username and I'll look into it.

Thanks,
Sarah

[slotplayer]

Hi,

I've just checked and we're not aware of any problems - everything looks fine.

Any chance you may have the wrong login details? Can you try again and if you still can't get in then PM/email me your username and I'll look into it.

Thanks,
Sarah

Hi Sarah,
thanks,

no its definately the correct info. I even did the reminder and the info was correct.
I tried IE and FF.

I'll pm you my user id:


Could be the big storm

[smackness]

Hi, I've just checked your login details and found the problem - I'll drop you an email about this now!

Should be all ok for everyone else

Cheers,
Sarah

[AE-Martyn]

Hi, Sarah has gone for the evening. You may get a reply from her phone with her being a committed member of the AE team but thought I would confirm here.

One of the settings on your account that you were using was preventing you from logging in and all should be good now for you to login and update these again.

Let us know should you have any further problems.

Cheers,

[slotplayer]

Hi Martyn,

thanks, sorry for sounding the alarms but I needed to narrow it down.

Still can't log in though.

I emailed Sarah.

update: working now - thanks

[smackness]

Just to confirm everything's sorted now

[AE-Martyn]

Hi Martyn,

thanks, sorry for sounding the alarms but I needed to narrow it down.

Still can't log in though.

I emailed Sarah.

update: working now - thanks

No worries, I thought I updated it but it could only have been changed in your account which I wasn't aware of.

I'm still learning!

Glad we got it sorted between us, I blame Monday.