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  1. #1
    universal4's Avatar
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    Default Login stats issues

    A number of folks have stated the past few days they had login issues, I am not sure if they had been cleared up but I hadn't really seen where anyone has said they did.

    For 2 days I have been able to login, but I am unable to run a traffic report.

    The error returned is as follows:
    Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out.
    Rick
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  2. #2
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    vegasaffiliates is offline Public Member
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    Default

    Hi,

    The login issues were dealt with individually as it did not effect all affiliates. I will check up on the traffic report and let you know.

    Thanks

  3. #3
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    Default

    I logged into your account and ran the traffic report, everything seems fine. If you are still having trouble, please send me a screen shot on daniela@vegasaffiliates.com so I can see better what is happening
    Thanks

  4. #4
    universal4's Avatar
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    Default

    I had attempted to run the quick summary less than 10 minutes before making that post.

    Since you posted I have attempted to run it again, and it is still timing out.

    The time out occurs whether I run it for Aug1 to Aug 4 or for July 1 to July 31.

    Sending a screen shot would be silly since there really is nothing to see because nothing happens, although I will do so once the time out error finally comes up.

    Rick
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  5. #5
    vegasaffiliates's Avatar
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    Default

    Hi,

    The quick summary and traffic report are 2 separate reports. I am checking the quick summary and will get back to you
    Thanks

  6. #6
    universal4's Avatar
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    Default

    I did send a screenshot of the error as requested.

    I took the time to run one each of the reports and this is what I found.

    Quick Summary times out
    Account Report runs fine
    Player Report runs fine
    Revenue Report times out
    Payment Report runs fine
    Referal Report runs fine
    Traffic Report runs fine
    Sub Affiliate Report runs fine
    Tracker Report runs fine

    Rick
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  7. #7
    jarvi is offline Private Member
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    Default

    I just tried a couple of reports and they also timed out. I ran the Quick Summary for 1/8/09-4/8/09 and the Revenue Report for the same period and it also timed out. Interestingly the Sub Affiliate report also returned the same error, unlike Rick who said it worked for him.

    One of the messages I received was as follows.
    Attached Images Attached Images  
    James

  8. #8
    universal4's Avatar
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    Default

    Meri ran some of the reports tonight and had the same outcome as I did as far as reports that ran and those that timed out.

    She is using Safari 4.0.1 on her Mac.

    If a report times out, close and reopen the browser before trying again with a different report.

    Rick
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  9. #9
    arkyt's Avatar
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    Default

    Have they actually started using www. instead of beta. ?

  10. #10
    universal4's Avatar
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    Default

    Yes, they have been using the www links for a while now.....

    Rick
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  11. #11
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    Default

    Solved!
    Last edited by gok; 23 February 2010 at 8:53 am.
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  12. #12
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    Default

    Hi,

    there is a like at www.vegasaffiliates.com were you can reset your password and have it sent to the email address registered to your account. Have you tired this?
    Regards
    Daniela

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