LottaRewards suspended due to payment issues!

[ocreditor]

To whom this may concern:

Dear Affiliate,

We would like to inform you of some developments with the LottaRewards Affiliate Program.

Over the last year we have experienced substantial issues with settlements from our acquiring banks and payment processing in our key markets. Our largest single payment service provider has not settled for over a year and we continue to pursue these funds. This necessitated the business to pause Affiliate payments from March 2023 with a view to make phased payments from May onwards.

However, the situation with these payment processing providers has still not improved and they continue to renege on settlements of funds owed. The funds not received are in the region of €800,000. These funds related directly to funds earned by affiliated players and commissions have been paid to affiliates for 9 months without the business receiving payment itself.

In light of the above and the continued pressure on the cashflow, the business has decided to suspend the LottaRewards Affiliate Program and suspend any outstanding commission payments. This will be reviewed should the outstanding funds be successfully received. This means that no further commissions will be earned on new or existing players and access to the dashboard and reporting aspects of the program will be paused indefinitely. This will be with immediate effect.

We understand this is distressing, however in lieu of no funds being received by the business, ongoing suspension is the most responsible approach to this issue.


Should you have any queries please contact us at lara@lottarewards.com


Kind regards,

LottaRewards Affiliate Management

[theGman]

Wow - all i can say is Wow - i mean - surely youve done your homework on processing right. Thats make or break for an operator. Do these guys just run Lotto. I feel for the Affiliates involved here.

[Former Member 14]

surely youve done your homework on processing right.

It's not that simple. It's why a lot of the large casinos/sportsbooks etc., have their OWN processor.

The number of 3'rd party processors who scamper-off with funds, use KYC excuses to hold onto funds, or pretty much don't do what they've been hired to do, is a LOT bigger issue than affiliates realise.

[Pokerface]

Wow, that is crazy that it got that far. We have an active account and did not receive this important communication. Thanks for the heads up!

[ocreditor]

Wow, that is crazy that it got that far. We have an active account and did not receive this important communication. Thanks for the heads up!

I found it on spam folder.. .

[negue]

Hello everyone. Not pointing fingers, but I find it interesting how it's just the affiliate program that got suspended. Their client-facing websites continue to work, allow for sign-ups and everything. I regularly receive their emails, last one for the 129 million Powerball jackpot.

I mean, issues with processing funds, banks withholding payments etc... Surely these would affect all aspects of the business, not just the affiliate program. Or am I missing something?

Here's their website, operated by the same Secure View Services Limited based in Cyprus: https://www.playusalotteries.com/ .