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  1. #1
    Mattbar's Avatar
    Mattbar is offline Private Member
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    Default Lottoland Closing Accounts Without Warning & New Predatory Quota

    Out of the blue received an account closure notice from Lottoland. No advance warning and the language in the email suggested we had requested the closure, which we did not:

    Lottoland has actioned your request to close the account.
    If you wish to re-open the account please contact us.
    On follow up we were told that new terms have been applied and "the account has been closed due to not driving at least 10 FTDs in the last 3 months" - these terms are completely new to us and not something that we had been advised of or accepted. We have never driven 10 FTD's to them in 3 months in the previous 6 years that we held an account with them so this is clearly a new term they have not told us about and an excuse to cull smaller affs.

    We didn't do much with them. Only added them originally because we had a lottery page with traffic. No great loss to us but an FYI to others if you do have a Lottoland account they are applying new terms without notice and closing accounts without notice.

  2. #2
    loquax is offline Private Member
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    Default

    Always found them a strange company to deal with. Had an account ages back when they were on Netrefer. That got moved to IA but they were also on Awin. Our account on the latter got suspended (think they wanted us to stick with IA) and then the IA one was too (around the time UKGC compliance was kicking off)

    Started conversation to try again when they added bingo but decided not to proceed after a back and to with the AM who just wound me up asking about placements. In the end thought they were going to be too much hassle for little reward.

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