May be a bitpay or bitcoin guru can help me with this! I have had a bit pay app wallet and bit pay card for over a year. I have received dozens of payments in and out of it and transferred funds to the card to cash out. Four days ago I received a payment for right around $500. I generated A new link to receive the funds, the funds were sent that day and for three days now I’ve been trying to find them and I can’t.
I have gone to settings and “search for funds” I have been speaking with support back-and-forth and they insist that the money has to be there if I got the address from that wallet yet I cannot see it at all my wall it shows zero funds. Anybody have any ideas?