Trying to locate working GlobetPartners contact details

[TheGooner]

Hello Income Access,

I'm trying to locate the affiliate group for one of your clients - GlobetPartners - who appear to have gone very, very quiet over the last month or so.

Quiet - as in non-contactable - and stats failing to update.

Unfortunately, this silence has co-incided with the fact that GlobetPartners owe €2,000 to us - some of which has been outstanding for 90+days.


Am I correct in assuming that the affiliate website is powered by Income Access?
http://affiliates.globetpartners.com/contact.asp

Their published contact affiliates@globet.com gets no response while partners@globet.com which is listed elsewhere just bounces.

The internal messaging system within the income access software appears to be delivering messages, but they are unread and unanswered.

So I need your help ... as GlobetPartners appear to still be clients of Income Access ....

Do you have any active contact details for GlobetPartners that gets through?
Anything you can provide her would be appreciated.

[Erica]

Hi TheGooner,<o></o>
<o></o>
Thanks for the feedback. We do provide the affiliate software for Globet however are not managing their affiliate program at this time.<o></o>
<o></o>
We are aware of the situation with the stats and are doing what we can to get them uploaded from Globet as quickly as possible. <o></o>
<o></o>
Here is the direct email address for Globet’s affiliate manager: Diegog@globet.com. If you don’t receive any replies, please let me know! You can reach me directly at Erica@incomeaccess.com. We will also try to contact Diego, and other contacts at Globet who are not directly associated with the affiliate program, to follow-up on your behalf. <o></o>
<o></o>
Warm regards

Erica Anderson
Income Access
Affiliate Team Leader
<o></o>

[TheGooner]

Thanks for the information Erica - I'll try to contact Diego this week and hopefully it will get sorted out

[TheGooner]

Hello Erica,

I think I am gonig to need to get you to pull a few chains at Globet to see if you can get a response - as Diego as being as non-responsive as the rest of the GlobetPartners crew.

Anything you can do to at least get an acknowledgement of the debt would be aqppreciated.

[Erica]

Hi TheGooner,

Thanks for letting us know
<o></o>
We are continuing to follow up with Globet on your behalf and will be in touch asap to give you the latest news.

Cheers<o></o>

[Betpartners]

Gooner this may be more than an affiliate issue, please note i say "may"

SBR is reporting slow play (since paid apparently) and a non payment to a couple of players over the last couple of weeks or so.

May be connected , may not be, just thought would give you the heads up mate

[TheGooner]

Hi BetPArtners.

Thanks for the feedback.


I am aware that there may be more going on behind the scenes - which is why I thought I would contact Income Access who obviously are dealing with GlobetPartners (renting the affiliate software / providing stats services?) and will know if their own bills are being paid.


I use Globet for punting - and have not had any issues with payment (via moneybookers) from my account - and I have reduced my balance there to a small level accordingly.

I REALLY wanted a response from GlobetPartners affilaite group before I publicised a slowpay bulletin to my readers though ... but 4 weeks and still trying to get an email response is testing my patience.

[Betpartners]

Yes i can imagine that your patience is running thin,

I am sure it will work itself out, they have been good in the past, i used them a while back without any issues also.

Could be just a hiccup