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  1. #1
    livefree247's Avatar
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    Default No Pay no Response

    Can someone help me. I never received my November commission.

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    TheGamblingGuru (5 January 2016)

  3. #2
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    Sorry you are having an issue. I will reach out to Firebrand for you.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
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  5. #3
    Jenica Drake is offline Non-sponsor Affiliate Program
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    Hey there, sent you an email, sorry for the delay

  6. #4
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    Quote Originally Posted by Jenica Drake View Post
    Hey there, sent you an email, sorry for the delay
    Hello Jenica, why are you and Louie not answering any of your affiliate partners emails to you guys?

    There are several of us that have been trying to get in touch with you guys there since Dec. 8th 2015 as you can see here...

    http://www.affiliateguarddog.com/com...-morning.9381/

    Are you guys going Rogue?

    When can we expect to receive our December 2015 affiliate earnings?


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  8. #5
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  10. #6
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    Thank you for the update, any affiliates that have not been paid please contact me so I can follow up.

    Thanks Rick for letting me know while I'm away at ICE/LAC that this is still ongoing.
    I am here to help if you have any issues with an affiliate program.
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  12. #7
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    Quote Originally Posted by Anthony View Post
    Thank you for the update, any affiliates that have not been paid please contact me so I can follow up.

    Thanks Rick for letting me know while I'm away at ICE/LAC that this is still ongoing.
    There's a boatload of affiliates in that thread at AGD that I posted above that have still not been paid for December 2015 commission, including myself.

    http://www.affiliateguarddog.com/com...-morning.9381/

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  14. #8
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    Anyone received December 2015 affiliate commissions yet? Looks like they are 2 months past due with affiliate payments now.

    They still owe us both Dec 2015 and Jan 2016 affiliate commission payments.

    How long can a program stay a Gold Sponsor here when they are 2 months behind on affiliate payments?

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  16. #9
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    I have been in contact with Firebrand Affiliates, they did have issues that prevented the payments from going out, but are now beginning the payment process. If they do not follow through they will be removed.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
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  18. #10
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by Anthony View Post
    If they do not follow through they will be removed.
    tough words, lets see if you have the minerals to rogue them here though when it comes to it, and members posting above shouldn't have gone ignored either should they according to your rules?

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  20. #11
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by Anthony View Post
    they [...] are now beginning the payment process If they do not follow through they will be removed.
    Agreed!

    Leopold

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  22. #12
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    Quote Originally Posted by Anthony View Post
    I have been in contact with Firebrand Affiliates, they did have issues that prevented the payments from going out, but are now beginning the payment process. If they do not follow through they will be removed.
    -Here's the email response I just got back from Jenica-


    "Hi Rob,

    We have finally got BOS to update the earnings and the new amounts reflected in the backoffice are the recalculated amounts.

    Parallel with that we have manually re-calculated your commissions as defaulting them to 5% revenue share due to our minimum activity requirement.

    As your commissions calculated as per above are under the wire minimum of $250 i.e $44,32, they will be rolled over in the next month.

    Please let me walk you through the computation:

    Total commissions for Dec and Jan: $354.58 (can you please let me know where you see $600 so I can double check)

    Based on our terms and conditions and minimum activity requirement, that amount is recalculated as on 5% revshare and total payable now is $44.32.

    That is below $250 minimum for wire and is being rolled over to the next month earnings.

    I do apologize for the delay one more time and hope this clears all the issues

    Thanks,"

    Just for the record, there was No "Minimum Activity Requirement" in the T's & C's when we originally signed up to this Gold Sponsor and started promoting them a few years ago!

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    Last edited by TheGamblingGuru; 24 February 2016 at 9:56 am.

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  24. #13
    -Shay- is offline Public Member
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    So basically - Firebrand is delaying payment, affiliates are reducing their exposure as a normal, natural reaction to not being paid timely (per the terms and conditions), and then the program is reducing commissions for not producing enough activity?

    What a **** show...

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  26. #14
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    Quote Originally Posted by -Shay- View Post
    So basically - Firebrand is delaying payment, affiliates are reducing their exposure as a normal, natural reaction to not being paid timely (per the terms and conditions), and then the program is reducing commissions for not producing enough activity?

    What a **** show...
    Exactly Shay

    They are definitely showing their Rogue side and ways now....

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  28. #15
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    This kind of shitheads are Gold Sponsor? Pay sponsorship but not pay players and affiliates?

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  30. #16
    Anthony's Avatar
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    I have been hearing from affiliates that the are now being paid and that is a good thing. However, enforcing an activity quota during a period of delayed payments to affiliates is reprehensible. Their actions made a bad situation worse. I have just expressed my thoughts to Firebrand concerning this and hope common sense prevails and they reconsider their position.
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  32. #17
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by Anthony View Post
    hope common sense prevails and they reconsider their position.
    Or?

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  34. #18
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    Quote Originally Posted by Anthony View Post
    I have been hearing from affiliates that the are now being paid and that is a good thing. However, enforcing an activity quota during a period of delayed payments to affiliates is reprehensible. Their actions made a bad situation worse. I have just expressed my thoughts to Firebrand concerning this and hope common sense prevails and they reconsider their position.
    There was NO Activity Quota in the Firebrand Terms and Conditions when we originally signed up there back in April 2012. This is a retroactive and predatory term that they added to their T's & C's in August 2015 as you can see in the Wayback links I have posted below. The Wayback only goes back to May 2014.

    NO Minimum Referral Requirement - https://web.archive.org/web/20140507...onditions.html

    Added Minimum Referral Requirement - https://web.archive.org/web/20150813...onditions.html

    *There was NEVER an Opt-In for this new Minimum Referral Requirement!

    This bunch is Rogue!

    Is it OK for Gold Sponsors to add retroactive and predatory terms to affiliate accounts?

    Is this actually addressed in their Gold Sponsor contract here?

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    Last edited by TheGamblingGuru; 25 February 2016 at 8:50 pm.

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  36. #19
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    They also paid me 5% commission for November. for December, I brought them a new depositor so they paid me my regular reshare % this 5% term is retro-active and was NOT in place when I signed up in 2012. if they want to add that term which still sucks to new signups. fine but not for affiliates that have been working with them for years. its a shame because there retention is good.
    Last edited by livefree247; 27 February 2016 at 2:18 am.

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  38. #20
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    Quote Originally Posted by -Shay- View Post
    So basically - Firebrand is delaying payment, affiliates are reducing their exposure as a normal, natural reaction to not being paid timely (per the terms and conditions), and then the program is reducing commissions for not producing enough activity?

    What a **** show...
    It's true Shay, a show! I remove all Firebrand casinos.

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