Results 1 to 9 of 9
  1. #1
    Best! is offline Brand New Member
    Join Date
    September 2025
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Exclamation Payment Issue with Chilli Partners – July 2025 Commission (€1,331.54) Withheld

    Hello community,

    I am reporting a serious issue with Chilli Partners regarding non-payment of commissions.

    I am posting this because I have exhausted all internal communication attempts with Chilli Partners regarding my July 2025 commission payment, which remains unpaid despite multiple escalations.

    Program: Chilli Partners
    Affiliate ID: [can be provided privately to moderators if required]
    Period: July 2025
    Amount Due: €1,331.54 (CPA + RevShare)
    Due Date: August 15, 2025
    Status: Still unpaid as of today (23 days overdue)

    Here is a clear timeline of events:

    • 30 July 2025 — My then-AM (Kylie) informed me she resigned and that I would be assigned a new AM.
    • August 2025 — I paused running traffic (no FTDs generated by me in August) while waiting for the new AM to contact me.
    • 06 August 2025 – I requested payout of my July commission (€1,331.54).
    • 08 August 2025 – Status payment changed to “Review.”
    • 15 August 2025 – According to Chilli Partners’ payment terms, this was the scheduled payout date. No payment was received.
    • 19 August 2025 — I contacted ChilliPartners (Telegram + email) because nobody had contacted me. I was assigned a new AM (Lina)
    • 19–27 August 2025 — Multiple messages exchanged with Lina; I repeatedly requested confirmation of payment. I was told the traffic was being evaluated for “strange player behaviour,” but no player-level evidence or specifics were provided.
    • 27 August 2025 — Still no resolution. I escalated formally to Chilli Partners via email and Telegram after continued silence.
    • 29 August 2025 – I finally received an email from the Fraud Prevention Team (Davide Santoro) claiming incentivized traffic and player duplication and stating my commission was “invalidated” for fraud; my account was immediately closed and I lost access. However, the fraud report attached contained several factual errors:

    • The report cited €1,413.52 (incorrect — that amount appears to include August figures). My July claim under review was €1,331.54.
    • Reported FTDs: 25 — my dashboard shows 21 FTDs for July.
    • The report lists generic accusations (incentivized traffic, cross-brand duplication, low engagement) without player-level evidence.

    • 30 August 2025 – I formally contested these inaccuracies and gave a deadline (2 September) for a corrected report and payment confirmation.
    • 02 September 2025 – Sent a final notice with 24h deadline. I gave them courtesy extra days but still no reply.
    • Today, 7 September 2025 – Payment remains unpaid. No further responses from Chilli Partners.


    Facts:
    – I paused traffic in August but there were still deposits giving a RevShare (€82.29 recorded to 27/0, which contradicts an “incentivized” pattern claim.
    – I work with organic social traffic and cooperated fully during the whole process.
    – Agreement terms are CPA + RevShare.
    – Payment for July is 23 days overdue.

    Attached images of reported information: https://imgur.com/a/huOyO3X#EiNBJ4x

    Conclusion:
    This is now 23 days overdue (since the scheduled payment date of 15 August) and my commission of €1,331.54 is still being withheld without transparent evidence.
    I have always worked in good faith under the Affiliate Agreement and reject accusations that are not backed by proper data. I cooperated fully, allowed ample time, and sent multiple reminders, but Chilli Partners has chosen to remain silent.

    I am publishing this to warn other affiliates and to request the community’s support in holding Chilli Partners accountable.
    I kindly ask Chilli Partners management to address this immediately and confirm the release of my July commission without further delay.

    Best regards,
    Best.

  2. #2
    Sherlock's Avatar
    Sherlock is offline Public Member
    Join Date
    December 2013
    Location
    WC
    Posts
    4,959
    Thanks
    1,413
    Thanked 3,815 Times in 2,156 Posts

    Default

    They are known thieves. SFYL
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  3. #3
    Mattbar's Avatar
    Mattbar is offline Private Member
    Join Date
    July 2015
    Location
    London
    Posts
    1,407
    Thanks
    123
    Thanked 920 Times in 579 Posts

    Default

    We gave up on Chilli years ago. Each time we tried to get paid they claimed they had raised the minimum payment threshold. We stopped sending them traffic and wrote it off.

    Hope you manage to solve this. Often posting on here can help embarrass them into doing the right thing but I doubt these guys care that much.

  4. The Following User Says Thank You to Mattbar For This Useful Post:

    Sherlock (8 September 2025)

  5. #4
    Sherlock's Avatar
    Sherlock is offline Public Member
    Join Date
    December 2013
    Location
    WC
    Posts
    4,959
    Thanks
    1,413
    Thanked 3,815 Times in 2,156 Posts

    Default

    There is a guy, Darko or something like that. He is a pure scumbag. There is a great thing about Chilli, they are so greedy that they start stealing fast, so no big harm happens with them.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  6. The Following User Says Thank You to Sherlock For This Useful Post:

    Cash Bonus (10 September 2025)

  7. #5
    Cash Bonus's Avatar
    Cash Bonus is offline Private Member
    Join Date
    May 2014
    Posts
    5,449
    Thanks
    9,145
    Thanked 3,003 Times in 2,215 Posts

    Default

    Quote Originally Posted by Sherlock View Post
    There is a guy, Darko or something like that. He is a pure scumbag. There is a great thing about Chilli, they are so greedy that they start stealing fast, so no big harm happens with them.
    I would never trust someone with that sort of questionable name.
    Last edited by Cash Bonus; 10 September 2025 at 8:00 am.

  8. #6
    Holly is offline Public Member
    Join Date
    December 2008
    Posts
    64
    Thanks
    19
    Thanked 42 Times in 13 Posts

    Default

    We also have an unpaid balance with them, and the affiliate dashboard we previously used is no longer available. How can we contact them?

  9. #7
    Mattbar's Avatar
    Mattbar is offline Private Member
    Join Date
    July 2015
    Location
    London
    Posts
    1,407
    Thanks
    123
    Thanked 920 Times in 579 Posts

    Default

    Quote Originally Posted by Holly View Post
    We also have an unpaid balance with them, and the affiliate dashboard we previously used is no longer available. How can we contact them?
    Try this link, it still works for us:https://track.chillipartners.com/login/

    We have also lost contact since we stopped promoting them. Within the account it shows this email address you can try

  10. The Following User Says Thank You to Mattbar For This Useful Post:

    Holly (27 November 2025)

  11. #8
    All In Affiliates's Avatar
    All In Affiliates is offline Non-sponsor Affiliate Program
    Join Date
    November 2025
    Location
    Canada
    Posts
    54
    Thanks
    3
    Thanked 11 Times in 10 Posts

    Default

    I suspect you'll find similar issues with an brand operating on the Extendy platform

  12. #9
    freakspin's Avatar
    freakspin is offline Private Member
    Join Date
    November 2013
    Posts
    413
    Blog Entries
    1
    Thanks
    84
    Thanked 239 Times in 172 Posts

    Default

    Try to contact Andrew. We got a mail from him as a new AM some days ago..

    Mail: asunday[a]chillipartners.com
    TG: @andrew_chilli_p

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •