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Thread: Payment Problem

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    FictionNet is offline Closed by Request
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    Default Payment Problem

    Hi

    I'm trying to change my affiliate payment method so that my revenue goes into my player account, which has ID 'casinobeacon'

    Unfortunately, I can't login to this account as it says password is wrong but when I ask for a reminder, it says "AMA_ERR_NOT_INTERNET_ACTIVATED"

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    Dean_Leyland's Avatar
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    Hi Rob,

    I assume you have managed to log in given I have received a couple of emails from you to that effect?

    If not let me know and I will help you out.

    Thanks,

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    No, Dean - I still can't login to my player account. I telephoned Tote and they confirmed my username is 'casinobeacon' but it won't allow me to login, saying it's the wrong login details.

    I've tried again to get a password reminder by entering the above username and my date of birth but I still get "AMA_ERR_NOT_INTERNET_ACTIVATED"

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    This payment was, I think, supposed to be paid a few days ago (it was carried over) but I can't find receipt of it.

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    mishim2001 is offline New Member
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    Default payment

    Hi Dean,

    I am a new tottesport affiliate member.
    I found on this forum some issue about totesport affiliates.

    I send 2 emails at partners@tote.co.uk asking you what's the payment procedure (I generate the invoice) and also asking when the payment for august will be made.

    Please answer to my questions.

    Regards,
    Mihai

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    Quote Originally Posted by mishim2001 View Post
    Hi Dean,

    I am a new tottesport affiliate member.
    I found on this forum some issue about totesport affiliates.

    I send 2 emails at partners@tote.co.uk asking you what's the payment procedure (I generate the invoice) and also asking when the payment for august will be made.

    Please answer to my questions.

    Regards,
    Mihai
    Hi Mihai,

    I have emailed you.

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    Quote Originally Posted by FictionNet View Post
    This payment was, I think, supposed to be paid a few days ago (it was carried over) but I can't find receipt of it.
    Hi Rob,

    I sent an email to all affiliates regarding payments last week, did you receive it?

    To cut a long story short I am doing payments as we speak, so you should receive your commissions late this week/early next week.

    Just for future reference, could you please contact me via email or MSN when discussing anything personal to your account. I don't want to accidentally disclose anything I shouldn't

    Thanks,

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    Default

    What about me, Dean? Still waiting for that carried-over payment....

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    Quote Originally Posted by FictionNet View Post
    What about me, Dean? Still waiting for that carried-over payment....
    Rob,

    See my post directly above your post!

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    Oops, sorry - didn't see that post. I don't think I got that e-mail, Dean.

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    I still haven't had an e-mail.... or a payment, Dean.

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    Quote Originally Posted by Dean_Leyland View Post
    To cut a long story short I am doing payments as we speak, so you should receive your commissions late this week/early next week.
    As promised in my earlier post, you have now been paid!

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    Thanks, Dean - I've received an e-mail saying it has now been paid.

    All I have to do now is remember my player account login details so I can withdraw it

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    Default

    I've found the login username (Robert_Cook) but I can't find the password.

    I've tried the 'Forgotten Details' link and it said a password is on its way. Nothing arrived yet but I'll keep an eye out for it...

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    Dean, it seems the password reminder facility isn't working. Could you get the player account password for ID Robert_Cook sent to me, please?

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    Hi Rob,

    I am afraid I do not have the ability to look or deal with customer accounts, you will need to contact customer services for that.

    As I mentioned earlier, I don't think a forum is the best place to deal with personal aspects of an affiliates account and so would prefer you to contact me via MSN or email if possible.

    Thanks,

    Dean
    Dean Leyland
    Affiliate Marketing Manager @ Sky Betting & Gaming

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    I did look for you on MSN, Dean - haven't seen you on there for a while.

  18. #18
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    I just spoke to support - apparently the 'lost password' facility hasn't worked for a while

    I have to add a deposit method to the account now which means depositing first - gawd - I'll get there.

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