Private messaging within the forum?

[Bitwin Platform]

Hello,

I have a question that I couldn't find an answer to on the forum..
At what point, or what has to be done, in order to be able to SEND or REPLY to private messages on the forum?
I'm asking because I have received a private message and I cannot write back.

[universal4]

I have followed up privately about this with you.

New members are under a temporary restriction which is automatically lifted when a minimum post count of 10 is met. Prior to that if anyone needs their email contact information forwarded to any member, just let me or Anthony know and we are happy to forward that information on for you. (no restriction contacting us by pm prior to post count restriction)

Rick
Universal4

[alkis]

Hey everyone,

I'm also facing the same issue. But in addition to this I should be able to send PM to Rick or Antony. Tried with no luck. Am i doing something wrong?

[universal4]

That is odd that you can not send to Anthony or myself, as there should be no restriction on that.

I will send you a rest PM so try to reply to that. I will take a look at your account in the forum backend, although no matter the account status you should be able to send to us.

Anyone that ever experiences issues as such, just let us know.

Rick
Universal4

[ocreditor]

I used to have an issue as well but Anthony solved it, it was my mailbox which was full...maybe this is the case for you...in any case I think better to contact Anthony