Programs lack of CRM

[Pokerface]

I love getting these types of messages:

"Can you please advise what was the RS % deal between us? so I can set up your commission in the new platform."

Why are they asking? Are their systems, CRM systems, so bad and poorly managed programs need to keep asking these questions? It's like, who is your account manager? I don't know, what does your SRM system say?

Some of these programs really need to get their act together!

[newcustomeroffer]

Can you please advise what was the RS % deal between us?

I could think of a quite creative answer to that question!!

[Pokerface]

When in the mood I have .... 100% !!!! Oh, and you still owe us money! There are some programs that have actually ask if they owe us money? LOL

[allfreechips]

Its really amazing they can't answer these very basic questions, and the fact that aff managers say I am the only one that asks about deductions makes me wonder if I really am the only one that does. There should be a revamp where affiliates are top slice on costs. Give us 35% but the first 35% then figure out your other crap after that.