
Originally Posted by
Mattbar
Recently had a similar issue with a program where a player registered in 2017 through sports channels had a big win in early 2022 in the casino. The program were kicking up to me about this and threatening to reduce our deal (in particular removing the no NCO) because of the 'quality' of the account. Turns out that account had lost 1000's in the years prior to that win, so from their perspective it was a 'quality' account it just got lucky once.
Ultimately if you are sending 100's or 1000's or players to a program every now and again someone is going to have a big win and that is part of the game. Eventually they realised they would be throwing away a productive partnership over this and they climbed down.