Casino Rewards (spam?) unwanted emails.

[PlayHunter]

In the start of this thread, first of all, I would like to thank Mrs. Renee for urging me to settle the matter with Casino Rewards unwanted emails and spam emails which I am encontering for a long period of time. I should open this thread much earlier, but I was not just in the mood. Better later than never !

However, I HOPE Mrs. Renee will prove her skills and will SUCCESSFULLY solve this problem.

To make a very long story short: - Most promo email offers I receive from CR casinos are spam, and some are not - but are still unwanted emails which I should never get because each time I register at a casino I specify them that I do not want their newsletter and to not email me none of their promos via email, I tell them via Live Chat (or support mail) that if they really want to inform me about their promotions they can do so ONLY via SMS since they have my phone number upon registration ! - So far NONE of Casino Rewards casinos did not respected this request of mine and so I stopped playing there.

NONE of their emails unsubscribe feature actually unsubscribe you or has any effect !!!

And the worse part here it comes: - I was receiving unwanted email offers (spam) from CR casinos on 7 of my email addresses (I have 12 in total), and around September 2011 I went on Casino Rewards official website to solve this problem. Firstly I have spoken with Davide on their Live Chat and I have told him which of my email addresses were receiving unwanted mails and spam. - He told me that I will be totally removed from receiving any future emails after the next 48 hours because he manually unsubscribed me ! - Well, after more than 72 hours I was still getting unwanted emails from them on the same email accounts, so I went on Casino Rewards website Live Chat once again and this time I told my problem to Annelise. She said she needs to know ALL of my email accounts (not only the ones on which I was receiving the unwanted emails!) due to security purposes !!! - This sounded very strand to me, but I eventually complied and gave her all of my email accounts, including the ones from where I was not receiving any spam or unwanted emails. (I was fool)

THE RESULT: Few days later, after Annelise confirmed (5 September 2011) my complete and successful unsubscription, (including with a note to Casino Rewards general manager about my spam issue) -- GUESS WHAT ?? -- I was starting to receive SPAM and unwanted email offers from Casino Rewards ON ALL of my email accounts, including on the ones which previously to talk to Annelise were not receiving any spam at all !!!

This been said, I will give Mrs. Renee all of my email address accounts via PM and I will forward her all the spam and unwanted emails as I will receive them from now on. -- I really hope we can work this out together and in about no more than one month I will not receive any more spam or unwanted emails (from both casinos and affiliates), so I can congrats her for her hard and efficient work, deeply from the bottom of my heart !!!

[Renee]

OK a few things...

Noone can unsubscribe you from the internet. So your request to me via PM to unsubscribe you from every affiliates email database is unreasonable. Unless I know who is spamming you (and I have proof), I cannot do anything as I'm not aware of every affiliate who is mailing and if I don't have any complaints about a particular affiliate, this to me says they are not spamming/sending unwanted emails.

There was also no need to start a thread since I had already told you what was needed to sort the issue out. If you had sent me the spam and i didn't take care of it, I can understand the need to start a thread, but you had no reason to start this thread since I'd already told you I would take care of it and others had posted saying I always take care of spammers. I find that very spiteful.

You have sent me one email, which I have taken care of.
If you receive more, send them my way. Without them, I can't help.

Your email address used at our casinos are unsubscribed on all of your casino accounts. There is no way to unsubscribe your emails not used at our casinos because we don't have them in the db. The support guys can search the db for the emails to unsubscribe, but if they are not in the db it will tell them the email does not exist. So if you are receiving spam to those it is because you have put your email address into a form that was not reputable.

As I said, I can only help if you send me the emails, so send them to me rather than carrying on with a thread that is not needed.

Thanks

[PlayHunter]

There was also no need to start a thread since I had already told you what was needed to sort the issue out. If you had sent me the spam and i didn't take care of it, I can understand the need to start a thread, but you had no reason to start this thread since I'd already told you I would take care of it and others had posted saying I always take care of spammers. I find that very spiteful.

I want to be clear: - I did not questioned your trust or skills as you saw. And this thread is not meant to harm your (or CR) image in any way. But exactly on the contrary, as I said, after we will successfully work together my unwanted emails issue, and I will see that has passed at least 3 (three) months without me getting any unwanted email related to Casino Rewards Group on any of my current email accounts, then I will be able to come here, in this thread and shout out loud that you are one of the best and most skilled persons in combating affiliate spammers in the whole world !

Maybe I should open this thread in another section, but because the problem with Annelise, it made me think it should be here in this section..
However if you think and see fit to ask for a change in sense that this thread be moved in another section, please do so, I don`t mind.

If anything I said or I did, did disturbed you personally or professionally, and after this clarification you still see my actions very spiteful, I give apology !

You have sent me one email, which I have taken care of.
If you receive more, send them my way. Without them, I can't help.

I do not want to be seen rude by contradicting you, but until the hour you have written this post response here, I have already forwarded you 11 (eleven) unwanted emails (spam) from 6 of my email accounts (3 on yahoo and 3 on gmail) which I have received only yesterday.

- Mind me if I am asking you how or why you got only 1 (one) email forwarded from my email accounts ? (my forwarded emails didn`t bounced back)

Today I have forwarded you another 2 (two) unwanted emails (spam) from two of my email accounts which I have received today.

Your email address used at our casinos are unsubscribed on all of your casino accounts. There is no way to unsubscribe your emails not used at our casinos because we don't have them in the db. The support guys can search the db for the emails to unsubscribe, but if they are not in the db it will tell them the email does not exist. So if you are receiving spam to those it is because you have put your email address into a form that was not reputable.

If I am wrong, I will apology then, but this is the reason I have opened this thread: - When I went on Casino Rewards website (around September 2011) and got in touch with Annelise (CR live chat operator) she demanded me to give her ALL of my email accounts INCLUDING the ones on which I was not receiving any spam ! (she had invoked security reasons and insisted on that) - I DID complied with her request and in less than 3 (three) days I STARTED TO RECEIVE SPAM on all of my email accounts, INCLUDING ON the ones which were not receiving any spam previously ! (I said in the 1st post)

So, I deem that the non reputable form was the fact that I gave my email account details to Annelise which was a Casino Rewards live chat operator !

I can only help if you send me the emails, so send them to me rather than carrying on with a thread that is not needed.

I am pleased to work with you, and I will continue to forward you all the unwanted emails I get related to Casino Rewards, at least one month from now on. But the most important thing is YOU to receive them ! [I repeat, I have forwarded you 11 (eleven) and apparently seems you have received only 1 (one) - hopefully there is something on your side which you can quickly fix - if there were a communication problem between the email servers it would have bounced my forwarded email back, but it didn`t] Btw, a good thing is that I could eradicate myself the whole spam I were receiving on AOL server.

[universal4]

Well just to sit back and say that you need to go 3 months without recieving any spam for Rewards Properties (or ANY other) is not being realistic in any way.

Spam happens and my guess I actually hate it and do more to combat it (and pay for it) then you can know.

Spam from it's lightest form to the worst of the worst never ending multiple annoying mailings, refusing to unsubscribe comes from affiliates.

Rarely do the casino groups themselves send spam.

Let's be honest, they could easily hire a marketing company or make a deal with someone to deliver players and that results in spam but most reputible operators do not want to get that reputation and will try to vet prospective marketing companies to avoid that.

But back to the point of the 3 month time frame.... unrealistic.

Thanks to the hard work of some affiliate managers (Renee is one that acts on spam complaints) often affiliates that have sent the spam understand very quickly that it will not be tolerated and for those that do not they do risk losing their accounts.

Rick
Universal4

[PlayHunter]

Well to sit back and say that you need to go 3 months without recieving any spam for Rewards Properties (or ANY other) is not being realistic.

Mr. Rick, I think you know that each person is free to set his/her own standards. So, that is my right and that is the standard I have settled to suit me.

More, it is in no way meant to be unrealistic or to throw blame on Mrs. Renee or CR. - If you look into my Affactive thread, at post number 68, you`ll see that ago two days I have said that I made the right steps to eradicate Club Gold spam, mentioning that I got no spam from them in the last three months.

[universal4]

Yes it is your right to set a personal standard of not wanting to see spam after 3 months.

But you are showing yourself as being totally and completely un-reasonable with logic.

Even if any program were 100% successful in stopping a spammer in 24 hours, the fact that new affiliates join programs all the time and that new spammers enter all markets every day, and # of pieces of spam is mailed in the billions daily, it is not logical to assume that a small handful of complaints will eradicate spam completely off the internet or out of an industry is not gonna happen.

All we can hope for is that places like Rewards have management such as Renee that can and DO take actions such as contacting the mailer when they can determine who it is, and closing their affiliate accounts when the spammer continues.

Rick
Universal4

[DaftDog]

I think all casino no deposit bonus hunters will for ever be doomed to receiving endless amounts of spam. Serves them right. LMFAO!

[PlayHunter]

I think all casino no deposit bonus hunters will for ever be doomed to receiving endless amounts of spam. Serves them right. LMFAO!

I am not a bonus hunter of any type, you are not part of my family, nor you know what kind of business I do. You only speak without proper knowledge, (but looks it is what you usually do, so is no surprise to me) and this is only a foolish move, without manners. - You will be ignored at my own will !!!

If here we would had a "DISLIKE" button I would have "thanked" you with that !!! - Mind me if I ask why you really like when everyone laughs out loud of you ? Seems to me that you really like to wear a big red flag over your head and you keep it up proudly ! (BTW - I am very happy we are not kindred)

PS @ ANYONE: If any of you have something important or useful to say regarding this thread subject, then is welcome to post here, but if not, please refrain to make posts just to show your presence because this is just childish behavior. I think we all are here grown adults and we have to act like that: we are nothing more and nothing less but major persons (ie: over 18 years old) responsible for his/her own actions. In my opinion this thread have already 8 (eight) posts now, but should only have the first 3 (three) posts, all the rest are irrelevant and totally non useful to me or to Mrs. Renee. Thank you !

[universal4]

I agree playhunter that many portions of your threads concerning spam are useless.

This is due to you posting stuff here that is un-necessary.

Posting spam here does NOT help, and making unreasonable demands also does not help the cause.

Getting spam for a casino, and then reporting it, and then getting spam for te same casino 2 months later does NOT mean nothing was done with the spam the first time you reported it because it is likely a different affiliate and there is zero any program can do to stop it from happening in the first place, they can only react after the fact and take steps to reduce it from happening again by contacting the offending affiliate.

The more proactive the programs become, and the more the programs react to the spam reported by contacting the offending affiliates, the more the affiliates will come to realize that spam is not going to be acceptable with those programs.

So making demands will not help, but working directly with the affiliate managers and other affiliates to reduce spam can help.

Rick
Universal4

[F-L-C]

I think all casino no deposit bonus hunters will for ever be doomed to receiving endless amounts of spam. Serves them right. LMFAO!

You know that all affiliates are doomed for it too! It's not just bonus hunters. It's anyone who signs up for anything casino related ever. TF for decent spam filters

[PlayHunter]

@ universal4: As you see, directly or indirectly, with or without (personal) demands, I am working with some Affiliate Managers (such as Mrs. Renee from Casino Rewards and with Mr. Rick from Affactive) since I forward them the respective spam emails which I get and as I get them. THAT IS MY FREE CONTRIBUTION and HELP IN THEIR WORK TO COMBAT SPAM ! And this is because that respective affiliates which are spamming my emails, are also spamming other people emails too, so I should be only be congratulated for my involve and fairness, don`t you agree with this thing Mr. Rick ?

@ F-L-C: I find AOL being one of the best free email servers which successfully can combat spam. Once I REPORT an email as being spam it will permanently block that respective sender forever, and the spam emails will not be received at all !!! Yahoo and Gmail are not so efficient at this.

[universal4]

You are only now forwarding the spam properly after arguing here for days because you kept posting the spam here, accusing innocent recipients of sending the spam when there were likely getting the same spam you were and which also means YOU were likely listed as a sender on a handful of the spams also.

And as far as blocking senders, that is great when they are the actual senders, but as I explained before, the email address you SEE as the sender is very very rarely the ACTUAL sender. (they are usually randomly chosen from the recipient list)

And as far as AOL being the best at combatting spam, over the years I have found that AOL blocks a LOT of valid mail that is NOT spam and does very little to combat spam that comes FROM AOL servers.

I know this from experience in working directly with AOL tech's and their spam department and I actually have IP's on their white-list.

Rick
Universal4

Oh and this part

PS @ ANYONE: If any of you have something important or useful to say regarding this thread subject, then is welcome to post here, but if not, please refrain to make posts

If you have a problem with posts, report them using the post report function, or drop one of the mods here a note with a link to the posts.

[PlayHunter]

Mr. Rick, I did not forgot what you have explained me, but on the other hand, it seems you have forgotten HOW and WHEN things have happened.

I was incorrectly reporting spam for two times in my Affactive thread, 4 (four) months ago. I just find it not nice to remind me about it each time.

As far as blocking senders, be sure there is no harm to me if support@best-marketing-deals.com or admin@receive.detailperiod.com will be blocked !

And about reporting posts, I did this in the past, about user Ixian coincidentally, and seems he got no warnings since he continued to post like that.
Then why I should stress myself in reporting him again when I know it will have no effect ? - I prefer to say what I have to say in face of everyone.

We can argue a lot, and we can continue on pages, but I see it not fit to do so. Still, the first 3 (three) posts in this thread is all that matters !

[universal4]

Yes will will no longer argue the point.

This thread should not exist since like you said, from a thread started 4 months ago you were incorrectly reporting the spam in here....when all you needed to have done was to forward them on to Renee...

We do start threads here at the GPWA about spam, and sometimes even the contents of the spams ahve been posted, but the spam threads need not even have accusations flying about.

We are actually having a discussion in the security team section about how spam complaints (as well as a few other post types) are to be handled going forward.....

I am gonna lock this thread and let it here for a brief time upon which Anthony, myself or any of the other mods move it when necessary....

Spam is most certainly a serious problem that we all have to deal with....and my hats off to Renee and all the other affiliate management teams that are willing to discuss these issues and react to our spam reports like she and others do.

Rick
Universal4