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  1. #21
    universal4's Avatar
    universal4 is offline Forum Administrator
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    While you possibly could get a response there, you might try to list a brief description of what your needs are and ask for direct contact from one of the affiliate managers to see if you can get a dialog going.

    It may also be possible that another GPWA member may be able to provide you with a contact that would be more helpful as well.

    Rick
    Universal4

  2. #22
    Theaccountant is offline New Member
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    Ok so if anybody have any contact from affiliates manager from Revenue Network to contact them directly an explain my situation please send me a private messange as soon as possible.

    Thank you!

    Quote Originally Posted by universal4 View Post
    While you possibly could get a response there, you might try to list a brief description of what your needs are and ask for direct contact from one of the affiliate managers to see if you can get a dialog going.

    It may also be possible that another GPWA member may be able to provide you with a contact that would be more helpful as well.

    Rick


    Universal4

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  4. #23
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    Quote Originally Posted by Theaccountant View Post
    Someone hacked my old email vinculated to Revenue Network so i disabled it, i am trying to contact them for put a new email in my account so i can recover my password. I have the username, personal information and other things for identity proof.

    Do you think they answer in his email? ---> affiliatesupport...

    Thank you
    No, they do not. I got an unofficial email without option to share it. But they read later their private messages within account. SO try to contact them from your other account via PM.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  5. #24
    Theaccountant is offline New Member
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    Quote Originally Posted by Sherlock View Post
    No, they do not. I got an unofficial email without option to share it. But they read later their private messages within account. SO try to contact them from your other account via PM.
    I contacted from another email to see if they can updateinformation of my Revenue Network account, what do you mean when you say contacting them via PM because i only have one Revenue Network account and i canīt log in.

    Thank you!

  6. #25
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    Unless I am incorrect, guessing one way to contact them is the ticket system they have. (guessing that is part of how he got in contact)

    However in Sherlock's case he needed to change cashier contact, but was able to log in and had access to the ticket system.

    Not sure how to get past the can't log in especially if you lose access to the initial email previous on the account.

    Rick
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  7. #26
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    Sorry, I am somewhat tired, I misread your message. I thought you have more accounts to send a PM from.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

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  9. #27
    Theaccountant is offline New Member
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    Quote Originally Posted by Sherlock View Post
    Sorry, I am somewhat tired, I misread your message. I thought you have more accounts to send a PM from.
    I am trying to create a new account with very similar email and contact them via ticket but from what site you register in Revenue Newtork because i cannot find any option to create a new account from where i make the log in. Thank you!

  10. #28
    Theaccountant is offline New Member
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    Quote Originally Posted by Sherlock View Post
    Got this email. seems to be genuine. I can access my affiliate software but not the cashier. I am investigating...
    Hello, i already can update my old affiliation account and get a new password but i cannot access to the cashier. I requested a new password but i am not receiving any email from them. Did you have this problem too? How did you fixed this problem for can access to the cashier?

    Thank you

  11. #29
    Theaccountant is offline New Member
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    Quote Originally Posted by tufty View Post
    I can never access cashier from UK, but can access affiliate software. I use VPN for cashier. They do have geo-blocking in place for some locations, despite them wrongly denying this. I know this is a side issue in relation to a potential hack, but might explain your problem getting to cashier.
    Whoaa maybe for this i cannot access the cashier, thank you!

  12. #30
    tufty is offline Public Member
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    Quote Originally Posted by Theaccountant View Post
    Whoaa maybe for this i cannot access the cashier, thank you!
    If you have a VPN, California works.

  13. #31
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    Thanks for sharing this. Will check our account. Not there is much there in terms of funds.

    I certainly should take these emails core seriously. There are so many sometimes.
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  14. #32
    Theaccountant is offline New Member
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    Quote Originally Posted by Sherlock View Post
    That is not the issue. Simply the password stopped working for the email, for which was always working.

    The issues with adblock/geoblock do not allow you even to load the page.

    This is really some security/update/hack issue. I got the weird email and password stopped working, And for 24 hours nobody cares. Btw. the problem with loading the cashier page was always resolved for me by anonymous mode.
    How did you change Cashier Contact information, is not the same than manage account where you can see the stats and comissions? Thanks

    Quote Originally Posted by universal4 View Post
    Unless I am incorrect, guessing one way to contact them is the ticket system they have. (guessing that is part of how he got in contact)

    However in Sherlock's case he needed to change cashier contact, but was able to log in and had access to the ticket system.

    Not sure how to get past the can't log in especially if you lose access to the initial email previous on the account.

    Rick
    Universal4

  15. #33
    Theaccountant is offline New Member
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    Quote Originally Posted by tufty View Post
    If you have a VPN, California works.
    I already entry to the cashier, all is OK will see pending payments soon. Seeya

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