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  1. #1
    roxymanager is offline Public Member
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    Default Roxy Commission Change Update

    Hi all,

    Firstly thank you to everyone for your feedback, I appreciate it!

    For the last 4 hours I have been in meetings with our directors and have put forward all your comments. I have also had several discussions with BigBCasinos in regards to the recent commission changes etc. - thank you very much Brian, you have been a HUGE help!

    Roxy Affiliates DOES value all affiliate feedback and we will admit to making this change without enough feedback from our affiliates - a mistake that will not happen again.

    We are changing the commission structure to work as follows:

    The bottom tier will be 25%. In order to move up a tier you will need to have sent at least 1 new player in the given month in addition to the rev share levels. Should you refer 0 players in a month you will receive 25% rev share regardless of the comm scales.

    For example; should your commissionable earnings be $20,000 and you HAVE NOT brought in at least 1 new player, you will receive 25% commission. If you HAVE brought in at least 1 new player you will receive 30% etc etc.

    The above rev share scale does not apply to any exclusive deals we have made with individual webmasters.

    We will have a forum setup here at the GPWA shortly and as always you can contact me via email, MSN Messenger or on one of our various toll free numbers listed on the RoxyPalace.com web site.

    Once again, thank you for your feedback and I look forward to a closer relationship in regards to key decisions here at Roxy Affiliates.

    Have a great weekend and I will be in touch on Monday.

  2. #2
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    bigbcasinos is offline Assistant Manager
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    I think there are a good number of happier affiliates out there.

    More to the point though I think that a webmaster on an upper tier will have a good working relationship with the program and that the drop to 25% may NOT be applied in every case. This implies talking to each other, not a bad thing.

    After meeting with a number of programs to discuss these changes, it is apparent that the "legacy base" of players is a big cause of the "problem". There are apparently webmasters who have not sent Roxy (same said by the other programs) a single visitor in almost a year and yet continue to receive 35% for players referred more than a year back. Many of these webmasters may not even be in the business any more. It is they who will be worst affected here.

    Obviously the concept here is partnership and while you contribute in sending valuable traffic to Roxy, they are going to pay for that traffic with competitive percentages. Stop sending them traffic and of course it is far more difficult to fight the fight.

    I must say though Garth that it may have paid you to define the kind of support you need to keep paying top rates differently. If a webmaster sends you 500 visitors and 50 downloads but none play, then at some stage who is going to growl at who? Please be sure to keep your eye on the conversions because with this formula, you have a pretty big role to play in whether the affiliate gets paid top rates or not. If they are not sending any visitors, that focus of course no longer comes into play

    I look forward to your forum though. It's nice to talk to each other, make announcements, run polls and so forth. It can also be used as a sounding board to get feedback..........

    Anyhow, thank you for the feedback...
    Have a wonderful day

    Brian
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  3. #3
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    bigbcasinos is offline Assistant Manager
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    I forgot to add though that my conversion rate is better than the example posted above. The above number was just an extreme example to emphasise a point
    Have a wonderful day

    Brian
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  4. #4
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    casinoglen is offline GPWA Caretaker Emeritus
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    Thank you Garth, and thank you Brian

  5. #5
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    chill is offline Private Member
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    On behalf of the "small guys", thanks
    ___________
    Microgaming Casinos | Live Poker Rooms | Microgaming Slots | Best Online Casino
    I dare not tell almighty Google anything, it ALWAYS does the opposite of what I request
    ______________
    Paul

  6. #6
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    More than fair

    Thank you once more, Brian.

    the sheila

  7. #7
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    bigbcasinos is offline Assistant Manager
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    Quote Originally Posted by chill
    On behalf of the "small guys", thanks
    And just to be sure that everyone knows this, I am one of the little guys too

    My new signature line maybe >>>>

    25%, trying hard not to be, finding it hard to get there, but couldn't do it without friends..............
    Have a wonderful day

    Brian
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  8. #8
    roxymanager is offline Public Member
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    Hi guys,

    Yep Brian, 100% agree.

    If it is clearly a conversion problem the webmaster cannot be held accountable for that and any agreements made will be upheld - I am not evil

    Guys thanks again and I am sorry for this inconvenience and added aggravation that has been caused. I will make it up to those that I see at the various remaining conferences this year and also launch some cool competitions in July.

    Thanks again and have a great weekend!

  9. #9
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    Thank you for the better terms. That is fair. Because of you changing your rules in the first place without getting feedback from us, I have already removed your links. I'm extremely busy right now and don't have time to put them back up at the moment. Will get them up soon.

    On another note, why does your casino have such low maximum coin sizes on slots?

    Belissimo $2
    MGS standard $5

    Big 5 $2
    MGS standard $5

    Big Kahuna $.25
    MGS standard $.50

    Big Top $2
    MGS standard $5

    Cabin Fever $.20
    MGS standard $.50

    Carnaval $2
    MGS standard $5

    Cool Buck $2
    MGS standard $5

    Cosmic Cat
    MGS standard $5

    Couch Potato $1
    MGS standard $5

    Cracker Jack $2
    MGS standard $5

    Crazy Chameleons $2
    MGS standard $5

    Crazy Crocodile $2
    MGS standard $5

    Elementals $.20
    MGS standard $.50

    Flower Power $2
    MGS standard $5

    Fortuna $2
    MGS standard $5

    Goblins Gold $2
    MGS standard $5

    Golden Dragon $2
    MGS standard $5

    Good To Go $.25
    MGS standard $1

    Gopher Gold $1
    MGS standard $5

    High 5 $1
    MGS standard $5

    Ho Ho Ho $.10
    MGS standard $.50

    Jackpot Express $2
    MGS standard $5

    Jewel Thief $2
    MGS standard $5

    Jungle Jim $.10
    MGS standard $.50

    Ladies Night $.20
    MGS standard $1

    Lions Share $1
    MGS standard $5

    Mermaids Millions $.20
    MGS standard $1

    Off The Hook $1
    MGS standard $5

    Oranges & Lemons $2
    MGS standard $5

    Oriental Fortune $2
    MGS standard $5

    Rapid Reels $2
    MGS standard $5

    Reel Strike $.05
    MGS standard $.50

    Reel Thunder $1
    MGS standard $2

    Reels Royce $2
    MGS standard $5

    Rings and Roses $2
    MGS standard $5

    Samurai 7s $2
    MGS standard $5

    Secret Admirer $.25
    MGS standard $1

    Skull Duggery $.25
    MGS standard $1

    Spectacular $2
    MGS standard $5

    Spring Break $.25
    MGS standard $1

    Tally Ho $.10
    MGS standard $1

    Thunderstruck $.25
    MGS standard $1

    Tomb Raider $.25
    MGS standard $.50

    What a Hoot $2
    MGS standard $5

    What On Earth $.25
    MGS standard $1

    Winning Wizards $1
    MGS standard $5

    Everybody knows that casinos, both on land and online, make most of their money on slots. The casinos in Vegas make enough just from the quarter machines to pay all their bills. As it stands now, Roxy Palace is not the place to send high rollers.
    Randall Ashby (Randy)

    Easy Money Casinos

  10. #10
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    bigbcasinos is offline Assistant Manager
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    Although I have extremely good playthrough from my slots players at Roxy, I have to agree with Randy and ask if it wouldn't pay to up the coinages Garth?

    I am a slots player. I love the new games and sometimes also have a go at the old 2 coins favorites too. It may seem mindless to many but I think it's the sense of anticipation that lets me pull one last time AND brings me back for more.

    About 80% of my traffic is slots based and boy are they loyal! I send them where I reckon they get looked after and Roxy is included in this statement.

    If they have bigger bankrolls than I do though, it would be nice if you could accomodate the bigger player
    Have a wonderful day

    Brian
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  11. #11
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    Regarding your NEW CASINO -

    It will be available to affiliates, when?
    Amateur
    "Lifting as we climb" - NACWC
    "...the universe has no edge and no center..."
    "If you can't be a good example, you'll just have to be a horrible warning" - Jennifer Crusie
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    TheAPage.com

  12. #12
    win_your_wager is offline Private Member
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    Thanks Garth! The new commission structure looks fair to me.

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