RTG Contact Form

[Pokerface]

Does anyone know if anyone actually reads and responds to the "Contact Us" form on RTG? Trying to contact anyone at programs using RTG seems to be brutal.

[universal4]

I think it depends on which program it is.

I have used the form on some and had reps get in touch after to discuss what I queried, and some that seem to go into the ignore pile.

All programs (not just rtg) should understand if the web contact forms are ignored, it is better they just disable them.

They should also understand that a pattern of ignoring support requests, or even basic questions from affiliates is shared among affiliates.

Rick
Universal4

[WYN Global Media Limited]

I have also used this form once and they responded.

[Pokerface]

Interesting ... I did not get any responses from them. Maybe because I was asking for help with withdrawals. LOL

[Oliver Cooper]

Btw I have never used this option either

[WYN Global Media Limited]

Interesting ... I did not get any responses from them. Maybe because I was asking for help with withdrawals. LOL

Hahahaha, that could be the reason. My query was related to something else.