Results 1 to 6 of 6
  1. #1
    Pokerface's Avatar
    Pokerface is offline Public Member
    Join Date
    August 2016
    Posts
    2,626
    Blog Entries
    1
    Thanks
    433
    Thanked 867 Times in 626 Posts

    Default RTG Contact Form

    Does anyone know if anyone actually reads and responds to the "Contact Us" form on RTG? Trying to contact anyone at programs using RTG seems to be brutal.
    statsdrone.com

    GPWA members get a 2-month free trial - DM me!

  2. #2
    universal4's Avatar
    universal4 is offline Forum Administrator
    Join Date
    July 2003
    Location
    Courage is being scared to death...and saddling up anyway. John Wayne
    Posts
    32,431
    Thanks
    3,874
    Thanked 8,789 Times in 5,612 Posts

    Default

    I think it depends on which program it is.

    I have used the form on some and had reps get in touch after to discuss what I queried, and some that seem to go into the ignore pile.

    All programs (not just rtg) should understand if the web contact forms are ignored, it is better they just disable them.

    They should also understand that a pattern of ignoring support requests, or even basic questions from affiliates is shared among affiliates.

    Rick
    Universal4

  3. #3
    Join Date
    August 2022
    Location
    Belgrade
    Posts
    12
    Thanks
    0
    Thanked 1 Time in 1 Post

    Default

    I have also used this form once and they responded.

  4. #4
    Pokerface's Avatar
    Pokerface is offline Public Member
    Join Date
    August 2016
    Posts
    2,626
    Blog Entries
    1
    Thanks
    433
    Thanked 867 Times in 626 Posts

    Default

    Interesting ... I did not get any responses from them. Maybe because I was asking for help with withdrawals. LOL
    statsdrone.com

    GPWA members get a 2-month free trial - DM me!

  5. #5
    Oliver Cooper's Avatar
    Oliver Cooper is offline Private Member
    Join Date
    January 2022
    Location
    Sydney
    Posts
    235
    Thanks
    40
    Thanked 39 Times in 32 Posts

    Default

    Btw I have never used this option either

  6. #6
    Join Date
    August 2022
    Location
    Belgrade
    Posts
    12
    Thanks
    0
    Thanked 1 Time in 1 Post

    Default

    Quote Originally Posted by Pokerface View Post
    Interesting ... I did not get any responses from them. Maybe because I was asking for help with withdrawals. LOL
    Hahahaha, that could be the reason. My query was related to something else.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •