Smart Live - anyone have a contact?

[FictionNet]

I haven't seen Smart Live around here for some time - is anyone promoting them? Are you getting paid okay? They appear to be late with payments and I'm not finding it easy to get a reply from them, either via e-mail or via their internal messaging system. I've asked Income Access to take a look (Smart Live use IA's system) but I want to know affiliates' feedback too.

Cheers.

[ddm]

I'll pass you on a contact later Fiction. [other pc...]

edit: Info sent.

[FictionNet]

Thanks for that - they don't appear to be sending payments or replying to internal messages these days so it'll be interesting to hear what they've got to say for themselves.

[FictionNet]

gamblingseo kindly provided Skype details but I've never used Skype... so I'm still on the hunt for any way to reach Smart Live. Emails are not being answered. Internal messages are not being answered.

[FictionNet]

This ain't looking good. Still no replies from SmartLive, still no payment... I'm getting a niggly feeling that they may be hiding away for a reason. That's if anyone's left in the office...

[baldidiot]

Thanks for the heads up. These guys haven't been converting at all (I think maybe £1 so far this year...) so it might be time to give them the boot.

On their aff website they mention being GAU whitelisted - someone over there might have a contact.

[FictionNet]

Nice one. I'll see what I can find at GAU.

[baldidiot]

I had a quick look and there doesn't seem to be any mention of them on the GAU website, but the Smart Live Affiliates website has a banner for the GAU.

Can you let us know if you do manage to make contact/get paid.

[FictionNet]

Yeah, I'll post here if/when something happens. I've sent a message to GAU with a link to this thread.

[davemerry]

Hi FictionNet,

I have a few contacts over at Smart Live who I have spoke to fairly recently, I'll be sending you their details now.

We have 2 accounts with them (approved), one which was paid on the 15th and one only yesterday, unsure why the massive time gap but I'll assume they are just running a bit behind!

Cheers!
Dave

[FictionNet]

I've started to receive e-mails from Tufan at Smart Live - which has to be a good thing! Unfortunately, the replies have done nothing to make me feel any better. Instead of sending the late payment (or even telling me why they haven't paid), they've ask for MORE time to pay me. And then he's asked for more coverage. Is this guy for real?

[FictionNet]

I am pleased to report that - after some considerable nudging, and some helpful info from Income Access and GPWA members - I have today been paid the missing funds from Smart Live.