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  1. #1
    FictionNet is offline Closed by Request
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    Default Spam received - casino.com

    Just has this in my inbox. I'd be surprised if it's genuine so I'm reporting it as spam.

    - - -
    Receive your 3,200 Welcome Bonus!

    How?

    Download the software

    Register an account

    Deposit and receive your 3,200 Welcome Bonus with all games included


    Facts about the brand:

    - Safe and secure - Microsoft/Mac compatible - Fast payouts

    - Powered by Playtech - Multilingual software - 24/7 service

    Visit the site for more information on how to receive YOUR 3,200 Welcome Package.

    Enjoy,

    Julia

    To unsubscribe click here
    - - -

    It came in from bounce@land-safe.co.uk - note the 'bounce' spammy address to ensure no-one can reply.

    It linked to:
    http://www.land-safe.co.uk/mta2/link...=173&L=168&F=H

    which redirected to:
    http://www.casino.com/landingpages/gbp/games/

    I tried to forward a copy to your affy e-mail address but there is no e-mail address on your contact page:
    http://www.iaffiliates.com/contact-us/

    So I have forwarded a copy to:
    support@casino.com

  2. #2
    FictionNet is offline Closed by Request
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    Default

    And here is the header:

    Return-path: <bounce@land-safe.co.uk>
    Envelope-to: info@xxx
    Delivery-date: Sun, 31 Mar 2013 18:38:19 +0100
    Received: from [193.182.246.11] (port=56350 helo=www2.land-safe.co.uk)
    by vps43011.webhosting.uk.com with esmtp (Exim 4.80)
    (envelope-from <bounce@land-safe.co.uk>)
    id 1UMMCx-0006F7-6q
    for info@xxx; Sun, 31 Mar 2013 18:38:19 +0100
    DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=dkim; d=land-safe.co.uk;
    h=To:Subject:Message-IDate:From:Reply-To:MIME-Version:List-Unsubscribe:Content-Type:Content-Transfer-Encoding; i=newsletter@land-safe.co.uk;
    bh=YugwfB+jXxBFqz8oFkWHzbjd0Bo
    b=o17NF32AGfQtShRxUTSIRuBD53Jk1QSpZ04+wflVEc3ppP0y O7yP6Ic1RRI5cEltiXFvs/fH0hSP
    ath6cYHr3Q==
    DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=dkim; d=land-safe.co.uk;
    b=M/MIRqAqlIhSUbqCWgaC8lWUmu3oNb3AIBZQFf3z6kgQpMnqxCum P5LGdE139hbMRNo1Pvntbmj2
    rv6wLHzYyQ=
    To: info@xxx
    Subject: Receive Your 3200 Welcome Bonus
    Message-ID: <4f10ce340853cc3ca0b47ecdf6aa8584@www.hotway.net >
    Date: Sun, 31 Mar 2013 19:38:18 +0200
    From: "NewsLetter" <newsletter@land-safe.co.uk>
    Reply-To: newsletter@land-safe.co.uk
    MIME-Version: 1.0
    X-Mailer-LID: 636,1185
    List-Unsubscribe: <http://www.land-safe.co.uk/mta2/unsubscribe.php?M=66209254&C=61153d2a82243c8765d76 7491c11fbcc&L=1185&N=173>
    X-Mailer-RecptId: 66209254
    X-xsMessageId: 66209254
    X-Mailer-SID: 173
    X-xsMailingId: 173
    X-Mailer-Sent-By: 30
    Content-Type: multipart/alternative; charset="UTF-8"; boundary="b1_fafd3e7dc0bfe9e29b6c6607d7fb64b0"
    Content-Transfer-Encoding: 8bit
    X-AntiVirus: checked (incoming) by Avira MailGuard (Version: 13.6.1.780; AVE:8.2.12.22; VDF:7.11.68.48

  3. #3
    FictionNet is offline Closed by Request
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    Default

    And here is the domain whois, to identify the sender:
    Domain name:
    land-safe.co.uk

    Registrant:
    perdo martinez

    Registrant type:
    Non-UK Individual

    Registrant's address:
    enric granados 44
    barcelona
    barcelona
    08008
    Spain

    Name servers:
    ns1.land-safe.co.uk 192.165.185.20

  4. #4
    FictionNet is offline Closed by Request
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    Default

    Casino.com's support is a joke. This is the message I sent to them, when forwarding the spam e-mail.

    "Please deal with this spam report. Thank you"

    And this is the 'reply' I just received from customer 'support'.

    - - -
    Thank you for contacting Casino.com regarding your account being blocked.

    Your account has been blocked for a random, routine security check, in order for our security department to consider re-opening it, could we please request that you provide the following ID documents to verify your identity:

    1. Photographic identification, such as a copy of your current passport, photo drivers’ license or government ID card.
    2. A utility bill or bank statement clearly displaying your current residential address (dated less than three months).
    3. A copy of the front and back of all the credit/ debit cards you have used to deposit funds with into your Casino.com account.

    Could we kindly request that you send these documents by one of the below methods:

    (1) Email to docs@casino.com
    (2) Fax to +44 208 166 1325
    (3) Post to Casino.com Member Service, PO Box 1240, Gibraltar

    Often due to the nature of faxed documents our security department cannot accept these as the image quality can be poor.

    If possible could we therefore recommend that you use a scanner or digital camera to take copies of your documents and send them to us via e-mail.

    For full details regarding the required documents and acceptable examples please refer to the withdrawal policy on our website which you can access via the following link:

    http://www.casino.com/about/withdrawal.html

    Thank you for choosing Casino.com, if we can be of any further assistance in the future, please don’t hesitate to contact us again at support@casino.com or by Live Chat 24 hours a day, 7 days a week.
    - - -

    Absolutely ridiculous.
    Last edited by FictionNet; 31 March 2013 at 6:30 pm.

  5. #5
    thebookiesoffers is offline Former Member
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    Default

    Im guessing it will be from that nobhead in Israel that is always spamming. And these affiliate firms are very slow to do anything about it

    I forward the emails straight to the affiliate firm

  6. #6
    snello90 is offline Public Member
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    Default

    This really demonstrates how little they are serious !!

  7. #7
    davemerry's Avatar
    davemerry is offline Public Member
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    Nothing gets me more riled up than replies like that.

    I had a simple issue with PayPal once that escalated into hours of phone calls/emails and took around 2 months to get sorted. At the end the lady on the phone made the comment "I don't know why we didn't just do this at the start..." I'm a very calm guy, but I nearly exploded!

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