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  1. #1
    FictionNet is offline Closed by Request
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    Default topscratch.com contact

    Does anyone at IA have a working contact for topscratch.com? I've messaged this merchant twice since December via the IA messaging service in the backend, and I've received no reply. I'm chasing a payment query.

  2. #2
    FictionNet is offline Closed by Request
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    Default

    Can someone at IA assist?

  3. #3
    FictionNet is offline Closed by Request
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    Default

    Shall I take that as a 'NO', then?

  4. #4
    FictionNet is offline Closed by Request
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    Default

    This really, really makes me want to promote more IA merchants...

  5. #5
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    Hey FictionNet,

    Our Apologies on the delay in this reply. We have brought this thread to the attention of TopScratch. If you do not hear back in the next couple of days please feel free to e-mail me directly at corey@incomeaccess.com.

    Corey

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    FictionNet (20 January 2014)

  7. #6
    FictionNet is offline Closed by Request
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    Default

    No contact yet from TopScratch, I'll send you an e-mail, Corey.

  8. #7
    FictionNet is offline Closed by Request
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    As advised by e-mail, TopScratch have 24 hours. After that, I'll be advising players this brand is dead.

  9. #8
    FictionNet is offline Closed by Request
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    Still zero correspondence from Top Scratch. Put a fork in this brand.

  10. #9
    FictionNet is offline Closed by Request
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    Default

    I'm letting my visitors know from today that Top Scratch is a dead/closed brand, no longer responding to correspondence.

    If Top Scratch have a problem with this, they can get in touch, if they can be bothered.

  11. #10
    F-L-C is offline Private Member
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  12. #11
    FictionNet is offline Closed by Request
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    Default

    I received an e-mail today from someone at bwin.party telling me he's looking into this.

    I had no idea that bwin.party were even involved with TopScratch.

    ETA: I just noticed F-L-C's post above.

  13. #12
    Benitho is offline Private Member
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    At least, they used to. Until last summer my earnings from Topscratch got added to the ones from bwinpartypartners and were then transfered to partycashier. I inquired with bwinparty (as there is an affclub-email shown as the contact at topscratch) two or three times now and they always evade or no answer at all...

    Took Topscratch off my site and am not looking forward to get paid anymore

    B.

  14. #13
    FictionNet is offline Closed by Request
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    Yep, TopScratch is dead and Income Access couldn't give a toss. The 'contact' from bwin.party failed to deliver.

  15. #14
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    Hey FictionNet

    Thanks for the feedback, an e-mail has been sent to your inbox. I have also followed up with our contact. If you like I would also be more than happy to relay your message to our contact.

    Corey

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    FictionNet (26 February 2014)

  17. #15
    Benitho is offline Private Member
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    Hi, Corey

    would you be so kind and ask these guys wether they are going to pay us at all or who is actually responsible there ? Does BwinParty (still) have anything to do with Topscratch ? They do post an affclub-emaail on their contactpage aftzer all... - Whenever I bring that up with bwinparty, the "conversation" usually stops...

    Tia
    B.

  18. #16
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    Hey Tia,

    Thanks for your inquiry, I will bring it to the attention of our contacts over at TopScratch. If you email me at corey [@] incomeaccess.com with your contact details I’ll forward them to our contacts, this way TopScratch will be able to reply to you directly. As for their association with other brands, we cannot fully comment on this. While Income Access powers the affiliate programme backend, we are not involved in their internal processes or organization of brands.

    Cheers
    Corey

  19. #17
    gratisbingo is offline Private Member
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    anyone know what happend to topscratch ??

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