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  1. #1
    CasinoDefence's Avatar
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    Default Traffillions / Galaxy Affiliates

    Hi

    Has anyone had dealings with Traffillions or Galaxy Affiliates? I'm owed substantial commission from both of them and they never respond to e-mail.

    Furthermore, when I called the telephone number for Galaxy (from their web site) the call was redirected internationally and the guy had no idea who they were.

  2. #2
    PromoteCasino is offline Private Member
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    That is worrying, i have just signed up with Galaxy Affiliates. Will be interested to see what happens.
    BettingOffers.bet - Latest offers and bonuses from reputable UK bookmakers. A New project underway but a long way to go Bookie Rewards

  3. #3
    Triple7 is offline Private Member
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    No experience with Traffilions, but Galaxy Affiliates are clowns. Their affiliate managers do not do what they promise, asking for some content, up to 3 times they're sending something plagued. After that a lot of useless promises. Also their casinos have crappy terms for players.

    I am afraid you will have a hard time getting your money from this clowns.
    Last edited by Triple7; 3 November 2016 at 4:12 pm.

  4. #4
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    Hi @Casinodefence:

    Apologies for a late response regarding this post. I never really saw this post until now.

    First of all, I wish to make it clear on record Galaxy Affiliates has nothing to do with traffilions.

    Secondly, I was just going through your account. I can see you earned some commission in October 2016 and I can also see that you have already been paid on November 15th with the reference "GALAXY-NLC-OCT16".

    Moreover, I also saw you had a communication with one of the AMs where you confirmed regarding this.

    Galaxy Affiliates pays all commission within 15 days after the activity month as per our T&Cs. Therefore, posting about non-payment after only 3 days of activity month and creating a unnecessary bad impression of the network is unfair. In any case if you wish to contact us, you can get in touch with me at "deepali.kamath@galaxyaffiliates.com"

    @promotecasino:

    Thank you for being a part of the network, we would like to welcome you. You can contact our Affiliate Managers anytime. Please let me know if you're having any questions.


    @triple7
    I apologise for the issues you have faced with us, however I will try to investigate this. It would be very helpful, if you can PM me your username you have used to sign up on Galaxy and the Affiliate manager you have got in touch with & anything you need will be sent to you ASAP.

    I am sorry you feel that way about our casinos, but we have worked hard to come a long way & if you are still promoting or you wish to start promoting now, you will not be disappointed.


    Thanks!

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  6. #5
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    Quote Originally Posted by galaxy.deepali View Post
    Hi @Casinodefence:

    First of all, I wish to make it clear on record Galaxy Affiliates has nothing to do with traffilions.

    Secondly, I was just going through your account. I can see you earned some commission in October 2016 and I can also see that you have already been paid on November 15th with the reference "GALAXY-NLC-OCT16".

    Moreover, I also saw you had a communication with one of the AMs where you confirmed regarding this.

    Galaxy Affiliates pays all commission within 15 days after the activity month as per our T&Cs. Therefore, posting about non-payment after only 3 days of activity month and creating a unnecessary bad impression of the network is unfair.
    I think you have misunderstood my post. I never complained about non-payment nor did I claim you were associated with Traffilions.

    I was asking the community if they had any experience with either brand. The reason for this was e-mails were being unanswered and when calling the London "020" number on your site it went to a guy in India who had no idea about casinos.

    Whenever one of our affiliate accounts go over £1000+, we always check in to make sure payment details are in the place and everything is OK. There was never any doubt that you was going to pay the commission.

    You're welcome to give me a call, drop me a e-mail if you want to discuss this misunderstanding further.

    Have a good weekend
    Tom

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  8. #6
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    Quote Originally Posted by CasinoDefence View Post
    I think you have misunderstood my post. I never complained about non-payment nor did I claim you were associated with Traffilions.

    I was asking the community if they had any experience with either brand. The reason for this was e-mails were being unanswered and when calling the London "020" number on your site it went to a guy in India who had no idea about casinos.

    Whenever one of our affiliate accounts go over £1000+, we always check in to make sure payment details are in the place and everything is OK. There was never any doubt that you was going to pay the commission.

    You're welcome to give me a call, drop me a e-mail if you want to discuss this misunderstanding further.

    Have a good weekend

    Hi @Casinodefence


    Thank you for clearing this out for us


    I think The confusion was because the email was not sent to Galaxy Affiliates id, usually we respond to all the emails as quick as possible on weekdays. But i have dropped my official email id and you can contact me on that.
    I understand your concern with the payments, but i hope its sorted out and that you have recieved the payments on time to your preffered account.


    Thank you and you too have a great weekend ahead

  9. #7
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    Quote Originally Posted by galaxy.deepali View Post
    Galaxy Affiliates pays all commission within 15 days after the activity month as per our T&Cs.
    Still awaiting September's affiliate payment, it's a pretty significant one. If you could chase this up please
    Tom

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    Received this morning, thanks
    Tom

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  12. #9
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    Quote Originally Posted by CasinoDefence View Post
    Received this morning, thanks
    Hi @CasinoDefence

    Thank you for confirming about the payments.

    Sorry for the delay in my response, we actually do not monitor the Forum that frequently. You can actually Email me or Skype me too. It would be quicker.

    Have a great week ahead!

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  14. #10
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    Hello Deepali,

    It's Josy. For my part, I do not have any problems with the affiliation.
    I write, I always have answers, they are also on Skype.

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  16. #11
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    Default

    Quote Originally Posted by CasinoDefence View Post
    I think you have misunderstood my post. I never complained about non-payment nor did I claim you were associated with Traffilions.

    I was asking the community if they had any experience with either brand. The reason for this was e-mails were being unanswered and when calling the London "020" number on your site it went to a guy in India who had no idea about casinos.

    Whenever one of our affiliate accounts go over £1000+, we always check in to make sure payment details are in the place and everything is OK. There was never any doubt that you was going to pay the commission.

    You're welcome to give me a call, drop me a e-mail if you want to discuss this misunderstanding further.

    Have a good weekend
    You should have put your message in another section.
    Because here it is for the affiliations that do not pay and others.

  17. #12
    galaxy.deepali's Avatar
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    Quote Originally Posted by celena View Post
    Hello Deepali,

    It's Josy. For my part, I do not have any problems with the affiliation.
    I write, I always have answers, they are also on Skype.

    Thank you for your confidence and support towards us Josy

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  19. #13
    Bonusbedot is offline Private Member
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    Hey,

    Traffillions back office not showing FTDs and Traffillions refusing to pay the commission.

    This is our experience of the Traffillions, can't recommend them to anybody.

  20. #14
    Traffillions is offline Non-sponsor Affiliate Program
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    Hello Jani,

    We have been very clear in our communication with you in regards to your traffic and account. Our position on the matter has not and will not change, however if you have further questions or concerns, please feel free to address them directly.

    Thank you,

    Team Traffillions
    Last edited by Traffillions; 4 November 2020 at 5:29 am.

  21. #15
    branders11 is offline Public Member
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    Completely pointless thread. You had a payment owed from September, You should give until the complete end of the following month until you start commenting on a forum such as GPWA. See this far to often with legit programs which puts an even worse impression on our industry.

    Never had a problem with Galaxy or Excel. When i message them on Skype i have a reply within minutes. Payments always on time and have not once had a late one.

    Keep up the good work!

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  23. #16
    mickyfu is offline Public Member
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    I'd stay well away from Galaxy and Mediacle aff programs in general. Their interests lie in their own casinos Nektan / Progress Play. They are all tied in. I can guarantee you between the scummy bunch they will simply be pushing their own casinos from the players you generate for casinos that aren't of interest to them. Absolute parasites the lot of them. Real slimey bastards.

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