What working programs with Income Access do not run scams?

[GFPC]

Im finding it hard cause every time i work with a program that uses INCOME ACCESS something is always messed up with stats or payments.

Now yet again Beaffiliates is another program i see is screwing affiliates.

I had such a great relationship with Everest and it was all great - had 100s of players and good rev every month.

Now that its with Income Access (stats) its a god dam mess.

Is any INCOME ACCESS program worth anything?

I am getting to the point I am posting "INCOME ACCESS" on my rogue pages cause its not normal for most of my income access programs to not Pay or just run shaddy stats.

[Shaun O'neill]

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I feel as an operator that uses Income Access i really have to jump straight in on this thread.

I used Income Access at my previous company for 2 years and when I left to join Nordic Gaming 3.5 years ago to set up the affiliate business I set it up using Income Access and to be honest i would never look at another company.

Income Access has two options one you simply take the software and you run your affiliate business or the other option is that you take the software and you also use Income Access to account managers, now no matter which option you take you as an operator have to ensure that every day your IT guys have set up the data export if not the reports will simply not update, this is also the same with payments, to lay the blame at the door of Income Access rather than badly run affiliate programs that don’t update stats and don’t make on time payments is very wrong.

For example we update our stats every day and I am one of the fastest paying affiliate programs in the industry paying on the first working day of the month, and the reason we can do this is because we are organised and we work closely with the Income Access team to ensure that everything runs smoothly.

I have been working with Income Access for 5.5 years and I have to say I find the back office software great to use and the whole team from CEO down to the accounts staff are without a doubt one of the most professional companies I have ever dealt with in igaming and I know 100% that any company that is late in paying and don’t update stats regularly are being pushed and advised all of the time by the Income Access team the last thing they want is bad programs working with them.

I hope this does not come over as being to one sided but I just feel very strong about Income Access and there product and I really hate to see them getting taken apart when a few programs have not updated the stats and are late on payments.

Thanks

Shaun

Im finding it hard cause every time i work with a program that uses INCOME ACCESS something is always messed up with stats or payments.

Now yet again Beaffiliates is another program i see is screwing affiliates.

I had such a great relationship with Everest and it was all great - had 100s of players and good rev every month.

Now that its with Income Access (stats) its a god dam mess.

Is any INCOME ACCESS program worth anything?

I am getting to the point I am posting "INCOME ACCESS" on my rogue pages cause its not normal for most of my income access programs to not Pay or just run shaddy stats.

[mojo]

Well this is interesting because I think there will be a lot of different opinions on this depending on individual experience.

Personally, I don't use IA because I can't seem to have any success with them. That is my experience. I won't use a program that uses IA. I had a bad experience with a program that moved to IA and I lost all my players.

However, many affys do have success with IA so I don't think they are bad, but they are not for me is all.

I would like to hear how others feel about them. Also, as a 3rd party, are there more deductions? I'm sure IA gets paid 1st before the affy. Does anyone have a breakdown?

[thebookiesoffers]

in my line quite a few firms use IA and I have plenty of success. few things have annoyed me though of late.

I think the new banner thing that was implemented in the last year is shockingly bad, I mean really bad. Slow to load the banners up, doesn't show all the banners properly, uses banner flow banners that are horrendous to use and a coding nightmare. Much prefered the old system, which worked.

Stan James doesn't show up new depositing players in the program, which is annoying.

Not going to name names but a couple of programs that I work very closely with and earn very good money with are very slow at updating stats, 2-3 days which is a pain in the arse. The stats should update daily for everyone at a said time automatically.

Nordicbet shows no data when I log in, just says everything is loading. I have to log out and log back in to see any stats.

Saying that though they are not major problems, just annoying. much better than say the partybets program

[Doolally]

I've had mixed success over the years with Income Access programs but I'm inclined to say that I don't feel Income Access is the main problem with affiliate stats. I'm currently promoting a couple of their programs without any problems.

I also struggle to see the long term benefit of them screwing affiliates. They're a professional company with a good reputation generally and can't see them risking losing what they have built up.

I do wonder however, if their software is more open for abuse by the affiliate programs themselves. Perhaps before the data is uploaded into the Income Access software. Moreso than say that a program where the stats are updated automatically by internal IT systems.

I've have noticed other threads similar to this one over the years so perhaps there is a problem that Income Access should address.

[elgoog]

I

I had such a great relationship with Everest and it was all great - had 100s of players and good rev every month.

Now that its with Income Access (stats) its a god dam mess.

Same here, it's terrible now.....

[Redbush54]

We've earned very little with them and promote a lot of brands that use them. The one thing they are good at it spamming the heck out of you when they get a new program. One email is enough...if we're interested we'll let you know.

[Shaun O'neill]

Hei Mojo

I want to ask you a coupel of questions with regards to your post:

1. How can you put the blame at Income Access for a badly converting program? reason i ask this is because i have seen people say this in the past and IA dont really have control of the conversion process they are simply hosting most of the most banners so i would love to hear your thoughts on that.

2. What do you mean by being a 3rd party are there more deductions?

Thanks

Shaun

Well this is interesting because I think there will be a lot of different opinions on this depending on individual experience.

Personally, I don't use IA because I can't seem to have any success with them. That is my experience. I won't use a program that uses IA. I had a bad experience with a program that moved to IA and I lost all my players.

However, many affys do have success with IA so I don't think they are bad, but they are not for me is all.

I would like to hear how others feel about them. Also, as a 3rd party, are there more deductions? I'm sure IA gets paid 1st before the affy. Does anyone have a breakdown?

[Shaun O'neill]

Hei

thebookiesoffers next time that happens please send me a screen shot and let me know what browser you are using i am sure we can that fixed without issues.

Also the reason for new banner system being slow is that the banners are not hosted by IA they are hosted by the company that created the Banner Flow concept.

Thanks

Shaun

in my line quite a few firms use IA and I have plenty of success. few things have annoyed me though of late.

I think the new banner thing that was implemented in the last year is shockingly bad, I mean really bad. Slow to load the banners up, doesn't show all the banners properly, uses banner flow banners that are horrendous to use and a coding nightmare. Much prefered the old system, which worked.

Stan James doesn't show up new depositing players in the program, which is annoying.

Not going to name names but a couple of programs that I work very closely with and earn very good money with are very slow at updating stats, 2-3 days which is a pain in the arse. The stats should update daily for everyone at a said time automatically.

Nordicbet shows no data when I log in, just says everything is loading. I have to log out and log back in to see any stats.

Saying that though they are major problems, just annoying. much better than say the partybets program

[Shaun O'neill]

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mso-ascii-theme-fontinor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-fontinor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-fontinor-bidi; mso-fareast-language:EN-US;} </style> <![endif]--> Doolally

Your post is spot and the only true way of an affiliate not being screwed over is for each supplier an operator uses to send the data direct to Income Access or net refer or any other affiliate software company but this would require a huge amount from affiliate software company, the operator and the software supplier.

For example the way it works with us is that at midnight CET is the cut off time and a new day starts at that point we have script that pulls all of the data from our 14 different suppliers and then compiles all of it in our internal data warehouse and then exports the exact data that IA needs once they get the data the systems updates around 1am CET.

I am sure some companies can interrupt that process but this not something we can do and to be honest I also don’t think it would make no sense for IA to get all of the data from our suppliers as a huge amount of the info given would be a total waste of time to export and I think it would end up being a huge mess if everything got exported direct from the supliers.

Shaun

I've had mixed success over the years with Income Access programs but I'm inclined to say that I don't feel Income Access is the main problem with affiliate stats. I'm currently promoting a couple of their programs without any problems.

I also struggle to see the long term benefit of them screwing affiliates. They're a professional company with a good reputation generally and can't see them risking losing what they have built up.

I do wonder however, if their software is more open for abuse by the affiliate programs themselves. Perhaps before the data is uploaded into the Income Access software. Moreso than say that a program where the stats are updated automatically by internal IT systems.

I've have noticed other threads similar to this one over the years so perhaps there is a problem that Income Access should address.

[thebookiesoffers]

I will try mate but don't know how to take a screen shot

with the banner system I mean when you search for the correct banners to use, that system is shockingly bad now mate. the old one was much better. and as for banner flow........ terrible

not sure why people blame IA for brand performance though? I can only comment on the usability of the IA system

[thebookiesoffers]

here's the screenshot, i hope



just sits like this loading forever

[GFPC]

I do wonder however, if their software is more open for abuse by the affiliate programs themselves. Perhaps before the data is uploaded into the Income Access software. Moreso than say that a program where the stats are updated automatically by internal IT systems.

I personally think it is based on experience - I recall several months ago some shaddy stats issues arose with Guru Revenue where a player of mine deposited something like 15 -20K in a period of a few weeks. To make a long story short there was stats troubles all kinds...

Days and chunks of days were missing and i was told it was the white label/income access issues with migrating stats.

I am of the opinion these stats can be altered - I feel so certain about that.

I really do not think Income Access has any control over these programs - or it appears they dont. Sure there are good programs that are responsible but take for example the new migration of Everest Poker players to Beaffiliates?

How has that turned out - yup you guess it all down hill..

I worked with Everest for 2 years - built a solid relationship with them over months and months and now its all gone.

Just a disgrace

All i know is - they should hold some responsibility for the programs they chose to work with. Why is affiliates get the shaft all the time? I am not saying Income Acess themselves are doing the SCAM - but its happening with their software.

For that reason I feel i have no choice but to put pressure where its due and also to alert affiliates about these issues. If that means i must apply them to my Belosers.com site so be it - i feel i have no choice - I cant continue to take hits and just walk away.

[JamieF]

Hi everyone,

Many thanks to you all for your comments and we appreciate the feedback.

GFPC, we have worked in affiliate marketing for over 10 years and our company and business has been built on the backbone of working with affiliates and affiliate programmes. Our clients, whether they are private, government owned, or publicly listed companies, work with us to build and grow their business. We work very closely with affiliates, as we see them as long-term business partners, both for us and for our partners, and go to great lengths to build a relationship based on trust, integrity and professionalism. As Shaun mentioned, we have worked with him for over 5 years and across different companies, and continue to work with him and his company to support their business. Needless to say, we have worked with programmes in the past that have experienced financial difficulties and closed their programmes as they were not able to pay their affiliates, nor us. Closing programmes is always the last resort.

In terms of our integrations, we either integrate directly with an operator or with their software provider, depending on where the source of the data is, and the transfer of data is an automated process. When migrations occur, a programme usually informs their affiliates of the process, i.e., whether they are transferring historical data, whether they will keep the old accounts accessible and for how long, what will happen with the old links, what they should see in their new account, what will happen with the balance of commission payments from the old account, and so on. We have done numerous migrations successfully and a clear communication before, during and after migration is what we adopt and advise our partners so there is transparency and a clear understanding of the transition.

With regards to the Everest programme migration specifically, GFPC, and anyone else having an issue with their stats, please raise them with the Everest team, who are managing their programme. They are a reputable brand, and have a respectable name in our industry. You mentioned in your post that you have built a great relationship with them, thus they should be able to help you. If you are not clear on the transition of the programme and your stats, please inform them with the specifics of the issue so they can address them for you. You are also very welcome to send us an email with the details and we will be happy to look into it and work with the team at Everest.

With regards to other programmes that you mention having problems with, again, please send us the details and we will be happy to look into them. Please be specific with your details and send us screenshots if possible so we can troubleshoot properly.

Lastly, with regards to conversions, affiliate marketing is about finding the right traffic for the right product or service. There could be several reasons for low conversions including a mismatch in traffic and brand, complex or lengthy player journeys, type of message being advertised, type of creative being used, non-targeted landing page....and the list goes on. We have affiliates that do very well with one brand and do less well with another. To pinpoint it to one of these items is difficult, and as affiliate managers, we analyse conversion and work closely with our affiliates to find out about their traffic so we can guide them appropriately to send targeted traffic to our partner programmes. We have over 150 partners with strengths in different markets, and who target various audiences. We encourage you to ask questions and find out which brands suit your traffic. The beauty about our industry is that we have a wide variety of programmes to choose from and ultimately you should test different brands, software platforms, and games in order to find ones that suit your traffic and business.

We hope this addresses your comments and concerns GFPC. Please don't hesitate to contact us if your concerns are not properly addressed. You can reach me at Jamie @ incomeaccess.com.

Many thanks,

[thebookiesoffers]

what about the new terrible banner creation system?

[JamieF]

TheBookiesoffers, please send me your feedback on the creative manager suite and we will look into it. We are developing a new banner manager system so we can look to include your ideas /feedback.

[thebookiesoffers]

TheBookiesoffers, please send me your feedback on the creative manager suite and we will look into it. We are developing a new banner manager system so we can look to include your ideas /feedback.

my feedback is it is crap

it takes forever, first select poker, sports, casino or bingo, takes ages to filter. then select landing page, takes ages to filter. then select style, takes ages to filter. All of it takes ages, then if you click the wrong thing you have to clear everything and start again

the old system was 100000000000000000x better than this one

[JamieF]

thanks for the feedback on the load time of the creative suite, on Monday I will speak with our tech team.

[thebookiesoffers]

it isn't just the load time, if you click the wrong selection you have to clear it all and start again, all the options disappear from the drop down menus

honestly, the old system was a lot better.

the old phrase, if it ain't broken don't fix it, comes to mind

[GCG]

If seasoned affiliates tell migration of players to the incomeaccess network did not go smoothly why the disbelieve of IA ?

Can one ask for the top 10 players before and after the merger to compare?